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Southbay Technology Gurus
Home Theater Wiring - Install, Repair or Conceal, Computer Network or Wiring - Install or Repair, Home Theater System or Media Center - Install,
About us
Cost is determined by the job or hourly
Business highlights
Emergency services offered
15 years of experience
Services we offer
Computer repair, computer tutoring, data recovery, home theater setup, technical shopping concierge, tuneup, virus removals, web design
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.746 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
85% | ||
7% | ||
2% | ||
4% | ||
2% |
Showing 26-46 of 46 reviews
Mark A.
Nov 2013
I have been working with Chris over the past couple of years. His prices are very reasonable and have saved us a lot of money. He has done great work for us!
Maribeth A.
Oct 2013
I had previously purchased the components and attempted to set of my computer to have Wi-Fi, didn't work out so well. Chris came, untangled the mess I'd made and got everything up and working in 2 hours. Even set up the Google Chrome for my TV and got Netflix streaming to the TV. Chris was a pleasure, very patient and no wasted time. I will definitely use his services again.
John M.
Aug 2013
my computer fixed and returned.
Response from Southbay Technology Gurus
"South Bay Tech Gurus has given this customer 3 free house calls to remedy a problem that Staples apparently caused, none was found except that (removed member name) has great difficulty performing simple tasks with his computer. These calls were for password resets for which (removed member name) is apparently not capable of retaining. This customer continues to call South Bay Tech Gurus after repeatedly forgetting their password. This customer needs repeated direction on how to read email and navigate a computer. This poor review was threatened after a fourth free house call was declined."
Lucia F.
Aug 2013
This is an overdue review. I first went to Chris May of 2012 when my computer tower wouldn't turn on. Chris quickly diagnosed that it was the power supply. Luckily he had one in hand for my old UPC model. I paid for the part at the same price it was sold online. Chris not only changed the power supply, but made sure my systems were updated and my computer ready to go.
Then this last April, my computer got a nasty malware/virus that shut down my computer. For $100, Chris rebooted my computer and upgraded my systems once again. He even gave me a free a wireless antenna for the model of my CPU I didn't have anymore.
Then this last April, my computer got a nasty malware/virus that shut down my computer. For $100, Chris rebooted my computer and upgraded my systems once again. He even gave me a free a wireless antenna for the model of my CPU I didn't have anymore.
Mary M.
Jul 2013
Chris is great, I know enough information to be dangerous but not that much in the grand scheme of computers. Chris was very patient and answered all of my questions. He was available the next day when I was reconnecting my computer to the network and internet provider and was able to answer more questions and help with the setup over the phone.
Kathy W.
Jul 2013
I couldn?t be happier. I brought my laptop to Chris and he confirmed?while I waited and at no charge BTW?a friend?s diagnosis that the motherboard was dead. The next day I brought my new laptop to him just before his shop closed?fully expecting to
leave it and pick it up in a couple of days--and he said not only could he get me up and running but he?d do it while I waited. (Let?s face it, when your laptop is dead you need another one like, yesterday.) Well, we had no idea from the outset, but the entire process took a grueling 6 hours. When he powered up the machine there were 49 updates to Windows 8 alone, he installed a new antivirus program that found 2 viruses, MS Office had to be installed, 100G of content on iTunes needed to be transferred, he set up my online backup and let it run, etc. Had it been me, I?d have torn my hair out but Chris remained unruffled. We munched on a pizza, guzzled soda and listened to Pandora radio on his awesome sound system. And the price for all this was
ridiculously low. Needless to say I would highly recommend Chris to anyone. He has three tiers of support?remote, in the shop, and onsite. Chris is not only a computer guru but he truly understands the meaning of customer service.
leave it and pick it up in a couple of days--and he said not only could he get me up and running but he?d do it while I waited. (Let?s face it, when your laptop is dead you need another one like, yesterday.) Well, we had no idea from the outset, but the entire process took a grueling 6 hours. When he powered up the machine there were 49 updates to Windows 8 alone, he installed a new antivirus program that found 2 viruses, MS Office had to be installed, 100G of content on iTunes needed to be transferred, he set up my online backup and let it run, etc. Had it been me, I?d have torn my hair out but Chris remained unruffled. We munched on a pizza, guzzled soda and listened to Pandora radio on his awesome sound system. And the price for all this was
ridiculously low. Needless to say I would highly recommend Chris to anyone. He has three tiers of support?remote, in the shop, and onsite. Chris is not only a computer guru but he truly understands the meaning of customer service.
Zamira P.
Jul 2013
I had two older computers two and three generations behind the current Windows 8 . One was beyond fixing and the other required about half the price of a new computer to be repaired and it had Vista which has by now been superceded by Windows 7 and 8. So I recycled both computers.
I thought Chris was professional, competent, , had a nice manner and I will use his services in the future.
I thought Chris was professional, competent, , had a nice manner and I will use his services in the future.
SUSAN F.
May 2013
It went well. Took less than a week for the two visits.
Harold H.
Apr 2013
Chris was Fantastic and knew what he was doing. Stay over the time and didn't charge me. I would use him again
John M.
Apr 2013
Some mix up regarding appointment but Chris was available immediately when contacted. He recommended with age of my system to consider replacement rather than money into my 5 year old computer. Am checking into the options to act on his advice but I felt he was doing the best thing for me rather than what would make him money since he doesn't sell new computers.
I would recommend for home computer services.
I would recommend for home computer services.
Leonard G.
Apr 2013
Very professional
Gerald J.
Apr 2013
He did everything that he could possibly do on a legal stand point. He was very professional. Whatever he told me I thought was accurate. I am still doing business with him. If I have a computer problem he will be the first one that I call. He was not able to resolve that because it was out of his hand. He is an honest guy. I thought his rates were reasonable. He did every possible test that he could do to figure out and understand what the problem was. We did find out that it is a license kind of thing and we need to have legal license. There was nothing wrong with the computer, but the project key was not enclosed and I have no idea why, either someone had ripped off the software from that computer and put another one. As far as action is concerned it should have the same item as the new one but technically and mechanically the computer was fine. He is a very sharp guy and so his expertise. His price was definitely not exuberant. I had a hard drive crash on my desktop computer and he did extensive data recovery but there was nothing he could do to fix the hard drive, but he installed a new one and most of my data I was able to retrieve. We agreed to use a different operating system after he reinstalled the new hard drive and it took me some time to getting used to but now I am fine and it is probably the better than I had. He is a one man operation.
Mary J.
Mar 2013
Chris was great!! He was sharp, helpful, casual, and friendly. He clearly knew what he was talking about, and worked on them with epertise. While he was at our home he recommended another, faster router, which has been great! He was nice to my son, and was not afraid or irritated when my puppy would not leave him alone! I am so so glad to have a computer expert to help me with my computer stuff.
Since meeting him I have called him for simple questions/issues and we used him again when it came time to install the new router. Again, a very positve experience. Highly recommend!
Since meeting him I have called him for simple questions/issues and we used him again when it came time to install the new router. Again, a very positve experience. Highly recommend!
Kalvin S.
Jan 2013
It was a positive experience. They were very professional, punctual, and able to answer all of my questions.
Sue C.
Jan 2013
When my husband could not turn on his Dell desktop computer this morning, he searched Angie's List for a computer repair shop and chose South Bay Technology Gurus in Redondo Beach because it was near our home and had several positive reviews. He called and spoke with the owner, Chris Sobrito, who said the problem was probably a bad power supply.
When my husband took the computer in around 10:00 a.m. that morning, Chris began working on it immediately. He first checked the power cord, and when he determined that was not the problem, opened the computer, disconnected the existing power supply, and hooked up a spare power supply he uses for that purpose. Sure enough, that was the problem.
Unfortunately, Chris said he had sold his last power supply the day prior and didn't have a new one in stock. However, he said he would pick one up that morning and promised to have the repair completed that day. He called a few hours later and said the computer was ready. My husband picked it up before 2:00 p.m., brought it home, hooked it up, and determined that everything was working fine.
The total charge for the part and the repair was $90.00, which my husband though was very fair, especially considering the quickness of the service.
Chris's shop may be tiny and cluttered, but he's a real pro. Highly recommended!
When my husband took the computer in around 10:00 a.m. that morning, Chris began working on it immediately. He first checked the power cord, and when he determined that was not the problem, opened the computer, disconnected the existing power supply, and hooked up a spare power supply he uses for that purpose. Sure enough, that was the problem.
Unfortunately, Chris said he had sold his last power supply the day prior and didn't have a new one in stock. However, he said he would pick one up that morning and promised to have the repair completed that day. He called a few hours later and said the computer was ready. My husband picked it up before 2:00 p.m., brought it home, hooked it up, and determined that everything was working fine.
The total charge for the part and the repair was $90.00, which my husband though was very fair, especially considering the quickness of the service.
Chris's shop may be tiny and cluttered, but he's a real pro. Highly recommended!
Jack G.
Nov 2012
Great. Would use him again!
David S.
Nov 2012
Chris was very patient and professional, helping me with both my laptop and my husband's laptop. I'd definitely work with him again.
Mark A.
Sep 2012
On the last repair our computer just stopped working - Chris looked at our computer called us told us what it was and fixed it - parts and repair for such a great price!
Margaret K.
Jul 2012
Very professional. Came and did an estimate. We had three people come out, but these guys definitely were the best. Price was competitive, but definitely not the cheapest. After the estimate, they came out and did the installation. They were on-time and got everything done in the time frame.
Nancy M.
May 2012
We had taken the desktop to another repair service who told us the motherboard was fried. Turns out, it was OK, but just needed to download drivers and get Windows OS working Ok.
The laptop was acting like it might have a virus, but South Bay Technology Gurus correctly figured out that it was a bad hard drive. The hard drive was replaced and the laptop is now running great.
The laptop was acting like it might have a virus, but South Bay Technology Gurus correctly figured out that it was a bad hard drive. The hard drive was replaced and the laptop is now running great.
Joan F.
Jan 2012
.Excellent guy He has done work for us before he has a quick turn around. takes responsibility for all he does.He professional, reasonable priced, Nice, and experienced.
Licensing
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FAQ
Southbay Technology Gurus is currently rated 4.7 overall out of 5.
Southbay Technology Gurus accepts the following forms of payment: CreditCard
Yes, Southbay Technology Gurus offers free project estimates.
No, Southbay Technology Gurus does not offer eco-friendly accreditations.
No, Southbay Technology Gurus does not offer a senior discount.
Yes, Southbay Technology Gurus offers emergency services.
No, Southbay Technology Gurus does not offer warranties.