Initial callback said it was the power supply - a reasonable estimate was given. Two days later, after replacing both power supplies, he called with bad news - it was the mother board. Very expensive - the worst case scenario we had seen in our research. Verified with other iMac users that price was reasonable and gave the go-ahead for the work. We were credited for the 2 power supplies but also ended up needing a new fan. The labor portion of the charge was only $125 - not much considering how many hours he worked on it. All told, the computer was in repair shop for 10 days.
Description of Work: Our 20'' 2 1/2 year iMac suddenly stopped working, would not power up. After a little research, it looked like a power supply issue. The computer was brought to the store as opposed to in-home service. The owner (an electrical engineer) said our diagnosis sounded likely as iMacs have had this problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$764
Barry S.
12/2008
5.0
computer repair
+ -1 more
This was a mystery job. Nobody else could figure out what was wrong with it. It took him a couple of times, but he finally got it right and he didn't charge me for the additional time he had to spend on it.
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Service Categories
Computer Repair
FAQ
PACIFIC PREMIER SERVICE is currently rated 5 overall out of 5.
Yes, PACIFIC PREMIER SERVICE offers free project estimates.
No, PACIFIC PREMIER SERVICE does not offer eco-friendly accreditations.
No, PACIFIC PREMIER SERVICE does not offer a senior discount.
No, PACIFIC PREMIER SERVICE does not offer emergency services.
No, PACIFIC PREMIER SERVICE does not offer warranties.