Miser Plumbing West

More expensive than I expected. Otherwise okay.

They came, and then said they would come back. They never came back.

First he determined that our garbage disposal was working and not in need of repair-no charge. Second he cleared a badly stopped-up toilet which ended up needing to be pulled off of the floor to get at the drain. He did this quickly and cleanly, thank you.

Excellent service for a very reasonable rate! He was very helpful and friendly, also flexible as we added to the original scope of work. A1!

Mr. Miser came out and tightened the loose faucet and recommended replacement. I ordered a new faucet and he came back to install it. very quick and efficient.

Great. He was the first to call back among 6 plumbers for an urgent leak fix. Predicted his arrival time in 2 hours almost perfectly. Cut the wall, identified the leak, and patched the pipe in under an hour. I was available to help turn the water main on and off, so things progressed pretty smoothly. Gave me a great introductory price. Took pictures of the work at my request. Friendly and professional. Will definitely call in the future.

I've used Randy Miser for several years. This summer, I called him because our master toilet was not flushing well even though it was a Toto and, for many years, it worked great. We'd used an auger several times ourselves but found nothing wrong. Randy couldn't find anything wrong with the toilet either. Many plumbers would recommend replacement. Instead, Randy said he thought it was lime scale built up in the toilet piping because of our hard water. His theory is that the scale is rough like sandpaper and it catches toilet paper and poop just enough to hamper the flow of water and give us an incomplete flush. Randy bought some sulfuric acid and that did the trick. The lime scale was so thick in the master toilet (because we use it far more than the other toilets) that we used the acid twice and left it in for 24 hours. Now the toilet flushes like new and Randy saved us the cost of expensive replacement. Next, our garbage disposal failed and Randy replaced it promptly. We didn't like the sound or efficiency of the replacement disposal so I bought a more expensive model at Home Depot and Randy replaced it. He will return the first disposal to his supplier for a credit because he agreed it wasn't acting properly. He charged us only $175 and he was here on two different days and worked quite hard to remove the broken disposal and readjust everything to receive a new one. (The $175 did not include the cost of the toilet work he did a month earlier.) Randy is a great guy, very friendly and personable. His experience makes him quite valuable!

Donny arrived when he said he would and he efficiently removed our old kitchen faucet and installed a new one. He also checked our existing ice maker water line for me while he was there, as well as a slow-running bathroom faucet. Both Donny & Randy are always available when I have an emergency, which is a blessing. Their prices are very reasonable and they are fast and fair.

Donny & Randy are always there when I need them. They are thorough and efficient, and they communicate with me when they see items that will need attention in the future---a service I value. I recommend Miser Plumbing to my neighbors all the time.

Randy Miser is our miracle plumber. We have been using his service since we moved in to our house 5 years ago. In February this year, we heard a dripping noise but couldn't find the source. Randy came over checked out several areas but nothing. Then we told him that there was a hot spot on the tiled floor. He examined and figured out it was a slab leak (leak under foundation). Very fortunately he suggested that we could re-route the piping instead of digging the slab foundation. Then we set an appointment and he and his son came by and finished up in one day. Saved us a lot of time and most importantly money. Slab leak can cause you thousands if your plumber doesn't come out with cost effective solution. Previously we used Randy's service to change all 3 bathroom's fixtures for $850. Also we called him for pipe blockage for which he charged us $95. Highly recommend his service.

Quick work! Excellent results. When I learned our homeowners' association (HOA), 117 condo units, uses Miser Plumbimg I called Miser vs. other plumbers. The owner is Randy Miser. A couple of weeks later, Randy's son was called by the HOA to clean a common area problem that also involved my unit. Randy's son did a great job and took time to explain what had happened.

The job was done quickly and the bathroom left clean. Miser Plumbing is a father/son team. We had the son come out and he couldn't have been nicer.

$130 Randy Miser and son Donny do excellent work. We have used them many times. In this visit Donny unclogged two sink drains in a small guest house on our property. The line to the outside is very old, and roots have grown into the line - these had to be cut.

Randy came out the same day I called him. He answered his phone right away and showed up at my door step when he said he would. No games, no waitng, no dogging it. He fixed my problems fast and easily. I have a feeling he can handle any size problem and will be totally honest. Even though he came up from Redondo, he offered to charge me less than the guys right over the hill in Sherman Oaks. Thank goodness for GPS.

My home water heater failed and I was forced to take a cold shower until it could be fixed. Burrrrr ! Randy Miser responded promptly to my call. I called Randy because he originally installed the GE gas heater in 2008. Randy determined that the thermocouple had failed. After installing a new thermocouple the heater worked for about 30 minutes and then failed again. It turned out that the safety regulator that modulates the gas flame was not operating properly and was allowing the temperature to overheat and burn out the thermocouple. Randy called the manufacturer to order a new regulator and learned that it was not available anymore. The only alternative was to install a new water heater. Randy took the broken water heater to Home Depot and exchanged it for a new one. Randy said that I’m entitled to a partial rebate on the cost of the new heater since the old heater was still within the five-year warranty. However, Randy was unable to talk to the Administrator since he was gone for the weekend. As of this report Randy is still negotiating on my behalf in regards to the amount of the rebate. Randy is very personable and competent. I’m very satisfied with his work and I appreciate that he’s still trying to get the highest rebate that he can for me.

Randy Miser of Miser Plumbing was courteous, prompt and professional from the moment he took my phone call through the completion of the repairs. Randy answered my call on my first try, and after I explained that the main outdoor water shut off valve to my house was corroded and leaking, he politely let me know that he was on another job, but that he could come by in the afternoon. He arrived within the two hour window that he had provided, calling first to let me know that he was on his way. He examined the faulty valve and explained two options that we could take. Since the price was reasonable, we chose to have the rusty valve replaced instead of simply tightened. Randy completed the job within the time frame that he estimated -- without having to leave the site to purchase parts -- and within the price that he quoted us. He also kindly took a look at another leaky outdoor valve for us upon my request, repaired the leak, and showed me how I could easily fix it myself, if I chose to, the next time if it ever leaked again. The overall experience was excellent. I felt like I was in good hands from start to finish. I highly recommend Miser Plumbing!

Job well done - efficient and clean. (They do not replaster or patch, but they explained that they didn't )

Miser Plumbing bailed me out of a water leak emergency that was discovered when I got home from work, hence after normal hours. He came over right away, found the problem and repaired the leak. Great experience and I will use him again.

I called and they were prompt in returning my phone call. They showed up on the same day. They were very friendly. They explained what the problem was and fixed it. Even though I don't remember the cost, I think it was reasonable. I never had any problem since then. I would use them in the future.

I was very pleased with their profesionalism. In replacing the fixtures in my bathrooms they found some problems with the valves in the wall. The plumbing in my house is very old.They showed me the problems and explained what it would take to fix them. I agreed to let them go ahead and do the work. The fixtures themselves took a lot of work to install due to the shoddy job the last plumbers and original cabinet installers had done. But they got the job done. They had to come out a second day and put off another client in order to finish my job. Competent, nice, cheerful people to work with.

He came out two days in row and was able to fix the problem. Him and son came out crawled under the house and solved the drain problem. Ultimately he cleared the pipe and recommended a better way to fix the problem. He was nice guy and very responsive. He talk to me about it and explain what was going on.

Miser Plumbing is a father/son operation. The father is Randy and the son is Donny. I called and left a message about my leaking toilet and Donny returned my call 10 minutes later. We arranged for one of them to see me the next day. The following day, Randy was a bit late because of a plumbing emergency (understandable) and he called to tell me that he would be late. He fixed my toilet and I asked him to inspect all four toilets to make sure the connecting lines weren't corroded because I'd prefer to replace them rather than have a future leak. Randy said that the lines were fine. Randy is a very nice man, pleasant and professional. His telephone number is not listed in the directory. He says that he doesn't advertise or have a telephone listing because he has enough business and he doesn't want to expand. He has confidence in his son but doesn't want to hire or train additional plumbers. I've used a different plumber for 20 years. My plumber used to do my work himself but now he usually sends others out to take care of me. I've been disappointed recently by the caliber of his trainees and that's why I called Miser Plumbing. I wasn't disappointed and I think that Randy is honest, reliable and knowledgeable. I will definitely use him again for some of more major work that's coming up.

Took off my entire toilet before they realized that the problem was due to a problem in the tank area. They used a snake and scratched the surface area. The father and "son" also "fixed" my sink handles to not have them leak out water on the bathroom counter. The leak continued unabated, and in addition, they reversed the direction of one of the handles. And finally, they left my upstairs bathroom a mess.

I woke up Monday morning to a garage full of water. The water heater was leaking but I couldn't tell where exactly the water was coming from. I called Miser Plumbing at 8:30 am and Randy told me he was finishing a job that morning but would come over as soon as he was done. He came to the house at 1:00 pm and determined that the water heater was rusted out and that I needed a new one. The new water heater was delivered the next morning and Randy and Donny installed it. They did a great job.

Randy rescheduled an appointment to take my emergency. He showed up shortly after I called him saying I had purchased a replacement faucet. He completed the job quickly and cleanly. I will call him in the future for my plumbing needs.