Burgeson’s Heating & Air Conditioning Inc

We have used Burgeson's on multiple occasions and have always had exceptional service. Our technician Shannon was very courteous and professional today. He went above and beyond to repair a leaking pipe in our attic, and as usual, we were charged a very reasonable rate. We can't thank all of the techs that have worked here enough. They have all been outstanding and we recommend Burgeson's to everyone that needs plumbing or AC work done. Thanks again! Matt L. Redlands

They did a great job and I am very happy with them. I have already referred them to a couple of friends and they have been very happy as well. They do what the say they will do and are wonderful to work with. I have no complaints and I would definitely hire them again.

Their service representatives are very courteous and nice. We would highly recommend them and we will hire them again.

They're very good, that's why I like them.

Burgeson's did an outstanding job of replacing our builders original HVAC system with a new Lennox XC25 Signature multi zone system. The Burgeson's crew was fantastic. They were professional, on time, neat and considerate of the home. From the initial meeting and design of the system to fit our homes needs to the final inspection and training on the completed system the experience with Burgeson's was great! I gave the Price a good rating because it was on the expensive side, but that was also by choice. We overbuilt the system for our house so it would work more effectively. I would highly recommend Burgeson's for any replacement or service work on your HVAC systems.

Excellent courteous service. Had routine HVAC maintenance after not having performed mainteance for many years.. Signed up for the maintenance program that they offered. Had to recharge my HVAC units with refrigerant. Henry was very thorough in inspecting our 2 HVAC units. Printed invoice. Would hire again for future work - received an estimate already.

They very good, great reputation. My price would've been lower, but basically, their price I guess for thicker or better word you're not going to get a better service than that. You get what you pay for. The quality of their work is outstanding.

This crew (Frank, Steve, Andrew, Aguna and Jeff) was so knowledgeable and professional, very respectful, asked where we wanted things mounted which created a great atmosphere. They worked so hard and efficiently with each man having his own task - very coordinated. I would recommend this company to anyone.

Last summer they installed the new air conditioner and the routine maintenance is included in the contract. They're willing to go above and beyond and I absolutely love them. I strongly recommend them!

When I called on a Wed. to schedule for an estimate and schedule I was told the gentleman who does the estimates was out of town and would call me back on Fri. He did not call back on Friday nor within two weeks. Very unprofessional. We are forced to look for another HVAC professional.

Service call provided a true cause of hte problem. Prior installation work done by another company was not up to code and the reason for the burning smell and furnace not working.

After checking out different Ac Companies , prices and reliability ratings I chose Burgesons Heating and Ac to do my install of 5 ton roof package Ac/heat unit all new larger R 8 ductwork new vents and new thermostat. Why I chose Burgesons was their professiolism, A + Better Business Buruo. A rating for Angie's list and Costco. Workers were very efficient and professional , did job on time, kept inside house clean as possible, took care of everything. Answered all my questions, called me back in a timely manner. Highly Professional Company. Highly Reccommended?

Went well. They were on time and did a clean job

The service was excellent! They'll be back in a few weeks to make sure everything is going right.

They came out were very polite and on time . I have used Burgeson I the past they replaced all my duct work and added a extra vent in the kitchen and one in the batroom. We have had problems with the kitchen vents blowing very weak had Burgeson out to look at it and was given multiple reasons for my ac to old to I have to many registers it was their suggestion to add them.....but the problem never got resolved . I saw them in Costco as i was looking to replace the whole system and in conversation with the representitive I told him about my problem with the duck work he said it was a balance problem and it could be fixed. So they came out and gave me a estimate for new system said they would adress the air flow problem when they put the new system in.The price for the unit on the Lennox Signiture series was a bit more than I wanted to spend but they offered some good rebates if you had the up front money which I didn't ....So I called back to see about a lesser in the elite series and was told they didn't preform well in the 3 ton units. So I could afford the unit they wanted me to buy and didn't want to sell me a cheaper unit. So I am not using them and I guess since they didn't sell me a airconditioner I'm not getting the duct work fixed. Their price was not bad just more than what I could afford . It a rebate driven quote and it a fair price after the rebates. I also read non yelp that a lady was having trouble casing in the rebate card from Costco for cash they want you to spend the money in the store . So that was another deciding factor. Burgeson is very well known in my area and does good work. It just wasn't in my case

I have a big filter. It's an allergy type filter, it's about the size of a small box. It looks like an accordion. There is a little cage that holds it that sinks into the ceiling. They installed the filter into my cartridge. I installed the cartridge into the ceiling of my house, myself. They've done that several times. For what I know of them and the way they treated me, they've been very good. They've been around since 1941 or 42. They're fourth generation family. They were one of the few ones I could find the filter with. I went into their building. In their building, they were very responsive to me and they were very punctual. They were very punctual about getting that filter put together for me and getting me going. They were very friendly. The service was great.

It went well. The customer service on the phone was very helpful (sorry but I forgot her name) and friendly. Jason was the repair guy. He was very informative, knowledgeable and professional. We also appreciate his honesty with our questions. Our first experience with a heating and AC company was horrible which was 10 years ago, and they were local too. Burgerson is great and would definitely use them again. I already referred 2 more customers as a matter of fact after todays service. Thank you.

I received a mailer from Burgeson's Heating and Air. I checked Angie's List to see how they rated and based on previous reviews I gave them a call. Richard was the service technician who arrived for the service call. I thought Richard did an outstanding job, he took his time and conducted what I thought was a very complete and thorough inspection of my AC system. Past spring maintenance inspections from other vendors were no where near has complete as what Richard and Burgeson's provided. After the inspection Richard told me the system was in good shape but also suggested some preventative maintenance concerns that would need to be addressed in the near future. Overall I was very satisfied with the quality of Richard's work and I will definitely be using Burgeson for all our AC and Heating needs.

Our system now works much better. Heat is more even through the house. We felt the old system was too small for the house, but it was just poorly designed. The system was not getting enough oxygen. We have had numerous other repair people in to work on the system over the years. No one mentioned numerous problems. We are delighted with the improvements. Another company offered to do less work for a higher price. Their offer would not have solved the problems Burgeson's found. It is really nice to deal with people who know what they are doing.

We called for service on a Sunday morning. Vincent, a service technician who was local to our area, responded quickly. He was very professional, and he was able to solve and fix the problem on site.

They said I had multiple problems with my AC unit even though it is only a few years old. They gave me an estimate for $1200 for repair. They also had me look into an old camera that made it look like the condenser coil was very dirty. I had another company come out and inspect all of the things that Burgeson's Heating & Air said was wrong with the unit. They were able to fix the unit for $200 including parts. They also showed me that my unit was still clean and new looking. They were courteous and polite though. I tried to get a hold of management a few times, but nobody had called me back.

This family owned company has served Redlands for over 60 years. The salesman gave us a no B.S. estimate. The installers were amazingly quick, professional, and entertaining (especially crawling into a very tight attic space). There care with follow-up service is totally terrific. Best overall experience.

After looking over the unit, he removed the damaged wiring and replaced it. Then he checked out the system throughout the house and mad recommendations as to continued use for best efficency.

July 16, 2015 about 4 pm noticed that air conditioner outside unit was running, but inside blower was not. Telephoned Burgenson's Heating & Air Conditioning, explained trouble. Lady said a service technician would be at our place between 5 and 7 pm, service call charge $79. Gladly accepted. At 6 pm service technician Richard Miranda arrived. I explained trouble. He quickly determined that blower motor had failed. After telling me the cost to replace, I accepted. He determined which of two possible motors was needed, called office. His supervisor brought the new motor. By about 7:30 pm, motor was installed and system was cooling again. New motor, including installation was $1263. Service call charge of $79 waived. As this system is over 10 years old and has required other repairs recently, I opted to also pay for an annual service contract. The service contract is $164 per year plus $65 for the Space Gard 201 filter. Service contract results in 15% discount on repairs. Final charge, including service contract and next filter, was $1302.55. The Space Gard 201 filter is a special pleated filter which is very effective and generally needs to be changed once per year. System equipped with it when installed. Because it was late afternoon when I called, fully expected to be told that service technician would not be available until the next day. Also would not have been suprised if required motor was not on hand. Very pleased with prompt and efficient service! Previous experiences with Burgenson's have also been very good.

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