Revolve Solar

In late 2015 Revolve Solar signed my parents up for solar for their home in Palo Cedro, CA. It is important for you to know my parents are in their late 80’s. The company sold them a package promising to supply their home with the correct amount of solar to off-set their PG & E bill to zero monthly. They are the “experts” and made the choices of what kind of system and where the system should be placed, etc. Note my parents have 5 acres and there are several appropriate sites with unobstructed sun. And note my parents completely trusted them. To begin, when they did the site work they did not clean up the construction site and left piles of concrete and miscellaneous debris around the site. When my husband, a retired contractor, saw this he contacted them and asked them to come back and clean it up. Later he wrote a letter to let them know how disgusted he was with their work. They also dug trenches, digging up watering system piping in several places, breaking the pipe and covering them up without fixing them. Later when we started watering water bubbled out of the ground in the trenches. My husband spent days repairing the damages they left. Now the best part! We discovered the panels were placed too close to each other and one shaded the other! Their solution: they lowered one panel a bit and this did not help. They still shade each other for a good part of the afternoon into the evening. They also strongly advised us to cut down a large old growth tree that is important to our privacy from the road. We did eventually prune it way back. Cutting down trees and lowering panels was totally unnecessary if they had done their job correctly and professionally. I became involved as my parents were not able to cope with the stress and disappointment. I can suffice it to say after a couple of months of back and forth with them they had a big meeting and decided what to do. We should cut down our trees and they would do nothing further to remedy their botched job. I sent them a certified letter asking for them to do the right thing and make our system what they promised and they never responded. We’ve never heard from them again. I would not recommend this company for anything!!! They are the worst company and the most expensive company I’ve ever dealt with. $55,000 was spent on this system and it doesn’t work properly. Our last years NEM charges (difference between solar and power used from PGE) was approx.. $1,600 for the first year. I hope this is helpful so that you are not cheated and tricked into believing you are getting something you will not get from Revolve Solar.

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