Allianz Heating & Air

Great service every time. Our heater needed some serious cleaning after not having been maintained for several years and they got it sparkling. A valve was also broken and leaking gas and rather than leave us without heat halfway through winter they did the repair for free. Dan you're the man!

I had a new a/c package unit installed including new vents, ducts and thermostat and the techs, TJ & Duke, where exceptional! They where punctual, clean and professional. TJ was very patient with all my questions and took extra time to show me, a senior, how to work the hi tech thermostat. I would highly recommend this company. Martin, the owner, was fantastic at explaining the system and gave us several different options that would work for our home. Thank you Allianz!!

These men were prompt every day and where able to start the job the week after escrow closed 4/4/18 which was very important as I'm disabled with MS and HVAC has a crucial role with my health needs . Marty's crew had the job completed by 4/18/18 which was incredible due to the expected finds (black mold/moisture damage) and completely new code electrical wiring and box being required which they work in excellent tandem with "Affordable Electric", a great team of contractors, "Allianz". I choose "Allianz" out of five HVAC contractor bids, for Quality*****his bid included a 5 year labor warranty whereas others only included parts warranty no labor, his bid also had a 20 year heat exchanger (Trane) and 10 year parts warranty (Trane), Referral from prior customer/friends whose new system is still working efficiently 10+yrs later, Price***** very reasonable and affordable, Punctuality *****shown up as agreed to, Responsiveness ***** to our concerns with 1955 wiring, professionalism (two other bidders wouldn't even consider putting in anything but "Spilt Air Systems" all over outside walls of house, not what was requested, requested Central HVAC, another said job was to big, yet another wouldn't work in the crawl space within roof, and even had one say "he wouldn't compete with other HVAC bidders"). Marty went ABOVE and BEYOND in that My son is also an electrician but California escrow didn't close before he had to return to Arizona for work, but son was able to do the final walk through with me &realtor then talked with "Marty owner of Allianz" who then talked with "Mike of Affordable Electric" about some of the electrical concerns he had; major concern very outdated hazardous electrical box and wiring within the house. These two contractors are an AWESOME team, both my son and myself are really pleased how well they "Affordable Electric - Mike" and "Allianz - Marty" took the time and care with me to be sure new code wiring in new to me home was safe for me to live in due to my MS handicap and being a Senior. The Allianz crew were respectful, efficient and took care while doing both the inside and outside work. Everyday they cleaned up before they left for the day. They went ABOVE & BEYOND in that they even professional install interior sheetrock to cover holes left from the 5 removed ancient coil wall heaters in each room and the 2 not working wall installed air conditioners plus installed weatherproof outside exterior coverage for these last two holes. Then SUPER ABOVE & BEYOND w/o charging me extra his crewman removed all the "black mold" damage, replaced the damaged interior 2x4's & sheetrock where the dining/living room wall air conditioner had been before they removed it (he shared/save a sample of the damage-black mold for me when I return home later that day). This was an very UNEXPECTED find, not disclosed in escrow :( and very nice of him to do this for me. This same crewman even took the time to make sure roofing tiles they needed matched the new 3 year old roof installed that is still under warranty by a local contractor/sellers. Finally the office staff was efficient in completing and submitting the "Engery Rebate" paperwork to REU for the sizeable $$$ rebate on my future electrical bill. Both Marty & Mike made sure I had copies of City permits, inspection finally approval reports, etc. In closing Marty made this major project a smooth process and his team made sure the interior HVAC duct/venting can easily connect to the bedroom w/handicap bath addition that will be completed this upcoming fall, which I will call again them to do, finish. Allianz Team did an AWESOME, timely and efficient job, THANK YOU!!! Mary O.

Very knowledgeable tech. Answered all questions.

He did tell us that eventually we are going to replace the heating unit. We couldn't really afford it this past winter so he keeps it going for us. They've all been fairly quick visits. I like their troubleshooting and keeping it running.

It seems like we've had off and on problems with this heater. All of a sudden it quits working. So we have to have somebody to come out and fix it. Nobody seems to be able to fix it. We felt comfortable that they weren't trying to gouge us or selling us stuff that we don't need. Basically we just paid for a service call. Just one person came out. It didn't take long, maybe less than an hour. They don't leave a mess. They're nice and neat. They got my heater running. I think their pricing is very fair.

The squirrels were trying to nest up in the attic. I guess we were satisfied because we've called them back a couple times. Their prices were fair. Their service was good and they were courteous. They're a good company. They're ok. Responsiveness is good. They're here when they say they will be.

Martin worked with me for about a YEAR to get this project going, and it ended up being so smooth and efficient I'm in awe of him and his Company. My house was originally built in 1938, so it wasn't the easiest job around, but Kevin and Billy came to work early 4 days in a row to make sure everything got done, making good recommendations and going out of their way to make sure things were done to my satisfaction so that I would be able to use the system easily in the future. They worked until their project of the day was done and didn't leave anything partially done. Their expertise helped me make some positive decisions about placement of vents and wiring issues. Programmed my remote thermostat for me before they left; what I consider an 'extra.' Cleaned up every bit of mess, even over my objections! They even got my A/C installed right before the upcoming heat wave. All in all, this is the absolute BEST business I've done work with in Redding in a long long time.

I have used them for the past 10 years, 15 years.

Our AC went out on a Saturday evening when the temperature was above 100 degrees. We were able to contact them and they arrived in less than an hour and fixed the problem in approximately another hour at a reasonable price.

Everything went perfectly. Chris & T.J. were two of the hardest working guys I have ever witnessed. And I have been around construction for over 50 yrs. They did a great job. I could not be more pleased, with every aspect of Allianze Heatiing.

He found some fried wires that were suspected to be the culprit. He replaced the frayed and fried wires and the AC started working. Then he cleaned the AC unit out and did some regular maintenance before writing up the invoice. Not once was there a sales pitch, or a push to buy anything. The problem was fixed to our satisfaction, and we were very happy with the Tech and his professionalism.

Arrived on time Completed work, very nice young (Blake) very friendly and helpful.

Martin, Chris and Kevin were great. They arrived early to the job site daily, were highly professional and did the highest quality work. I will use them for all my heating and cooling needs in the future. My new system hardly runs at all with all the new insulation and is so quiet we do not even notice when it is on. I would highly recommend Allianz

Working with Allianz was great! Their bid was competitive, and their price to install solar attic fans that I purchased separately was more than reasonable. They processed the utility rebate for me (still waiting to receive it as the utility takes quite a while to process them).

Kevin (the technician) left only an hour ago, but I couldn't wait to write a review about our experience. I don't think we've EVER had a friendlier, more knowledgeable and efficient repair person in our home! He took time to thoroughly explain everything and to offer helpful suggestions. That was all the more impressive because this is an extremely hot day in Redding, and he had many more scheduled appointments to get to. We had tried to schedule this repair work with another company, but they couldn't send anyone out for several days. With the temperature reaching 107 and with my 90 year old mother in the home, we couldn't wait that long. Allianz sent out a technician within 24 hours, and we were so grateful. Not only was Allianz speedy, but the people I talked to on the phone were very friendly and caring about our situation. Customer satisfaction is obviously important to them. Allianz has an excellent maintenance and repair plan (Allianz Energy Savings Agreement) that offers pricing discounts and priority status when you call with a heating or cooling issue. We chose to sign up with that plan when the technician was here. All in all, we were VERY pleased with the service we received as well as the cost of that service. We will be using Allianz in the future, and we highly recommend them to anyone with heating or air conditioning problems.

Our experience with Martin Graeff and the staff of Allianz was 100% positive. We had settled on another company but knew it was wise to get a second opinion. The huge number of positive reviews at Angie's List made us choose Allianz. We immediately learned a lot about HVAC units, but also the connections to the duct work. Everything Martin said checked out logically and when I researched his facts online. I actually expected a high price for this kind of knowledge and service, but we got a better deal than expected, and less than the other business quoted us. The installation was smooth and professional and was completed in a timely manner. I'm the sort who chooses the best professional over the best deal, but in this case I got both. In the last month our heating and cooling have been far superior than in the past. The system is quieter and seems to run less often.

All went well. No problems. Courteous, prompt. Heater now works fine.

Work was performed to a high level of quality within budget despite modifications that weren't anticipated. Crew was very professional and courteous. Only had to remind them to come back and remove framing and steel pins for new pad.

I was very impressed with the entire process. Beginning with the initial meeting with Martin and the bid he presented, to the actual work that was done. The two workers showed up promptly on time and were both very thorough. They treated my home as though it was their home, the work was finished on time as promised, and they left my home looking as though no one had been there.

We decided on Allianz based on their excellent reviews on Angie?s list ? and we were not disappointed. During the first visit, the owner, Martin, spent more than an hour with us, explained the different options and helped us choose the best one for us. The installers showed up right on time on both days (it took two days, because we needed electrical work, also), cleaned up after themselves, and were polite and patiently answered our many questions. They had to replace the electrical panel and as a bonus reframed the new one with redwood, to match it to the existing trim in the room. Whenever they had to open the garden gate to get supplies from their truck, they always made sure our dogs did not get out - which we appreciated very much! Martin came by several times to see if he could help and to answer questions. He took care of the permits and set up the inspection after the work was done. We found him and the staff (including the ladies who answer the phones!) very pleasant and easy to deal with and highly recommend this business! Needless to say, we are very happy with the unit and the work and wish we had it installed years ago. About a week after the installation, we received a box of cookies and a thank-you card from Allianz ? very classy! I should add, that we are getting a $1200.00 utility-bill credit, so our final investment was only 2830.00. Money well spent!

This was the 2nd time I had service from these folks. First time last year was for my heating unit. A few years ago I had some work done by a company that advertises regularly as a "family" run business and they took me pretty good. $350 for 5 minutes to replace contact points on my air cond. This time I checked Angies list first and found that the company I was so unhappy with had a very low rating. I called Allianze based on their very high rating. I don't mind paying a fair price for work received or even a higher price for parts. Hey, a company has to make a profit. Allianze shows up quick, they are professional, answer questions, show you the bad part and give it to you on request. I trust these guys. Their office staff are A-1 gals. Steve t

Mr. Graeff was very responsive during the initial quote process. He provided Consumer Reports articles to help in understanding some of the differences in the systems we were looking at. As I requested some changes to the quotes, Mr. Graeff was again very responsive to my requests and honest when something I asked for was not going to be possible.Due to their workload, the installation had to be put out a couple weeks. They provided us with a portable air conditioning system until the installation could be completed. The installation crew arrived on schedule and were very professional. They worked hard and explained what they were working on as the job progressed. I had heard from friends and neighbors about their positive experiences with Allainz. The service we received was completely consistent with all the positive comments that I had heard from many different sources. One of the competitors on Angie's List had a $500 coupon towards a new system. I was told by the estimator of the competitor that he would include the coupon in his quote. When I received the quote from the competitor the coupon was not included. The price I received from Allianz was far more economical than the competitors quote, even if the promised coupon would have been included. Going with Allianz has been a "cool choice" despite the summer heat! They definitely earned an A+ rating.

The repairman was out the same day I called in for service, within 3 hours. He checked the air conditioner, and agreed that the compressor was not coming on. He started to take apart the compressor housing and discovered there were ants getting in between the electrical feeds. He cleaned them out, gave me specific instructions on how to keep them out, cleaned the electric feed things and checked to assure that the compressor was then working. He was polite, friendly and very professional. This is the second service I have had from this provider. A few years ago, they replaced my old furnace with a new one for half what others had quoted me. I will keep using this company for all my heating and cooling needs, and will also keep recommending them.

Even though we were outside of our warranty, Allianz took care of us because the coil was a known issue. Rob has been our usual technician and has always been courteous and professional. I would recommend them to anyone in the Shasta County area looking for service on their air conditioning.