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The Vac Dudes

Central Vacuum Cleaning, Vacuum Cleaners

About us

We are a registered small business with the state of California. We have a full showroom in Yorba Linda, Ca. Please stop by to see the latest and greatest in central vacuum technology

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

We install central vacuum systems in new construction as well as existing homes. We also service all makes and models of central vacuum systems. We are the only installer in Orange County who specializes in Hide A Hose central vacuum systems. Please take a look at our website, www.thevacdudes.com

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

5.019 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-19 of 19 reviews

Jan T.
05/2020
5.0
central vacuum cleaners
  + -1 more
He was great, very honest, clean and thorough. Would differently hire him again and recommend his services. We’ve had a central vacuum system in our home for over 20 years and have always loved it. But it can be very hard to find someone to repair when needed.
Description of Work: Suction was very low

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Edward K.
05/2017
5.0
central vacuum cleaners
  + -1 more
Excellent!
Description of Work: Aaron was able to troubleshoot and solve the problem on the phone. I was very impressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vicki C.
10/2015
5.0
central vacuum cleaners
  + -1 more
Aaron was very professional and punctual. On the initial visit, he assessed our old system and lines. We were delighted that the determined that the existing lines were functioning well. He provided several options including replacing the filter in our old system, replacing the system with a new one (three units at varying price levels were provided), and options on attachment kits. I loved that Aaron provided detailed documentation of each option with price quotes, with links to learn more about each one. We choose to install a new system with excellent dust containment (in the middle price range) and an upgraded attachment kit. Aaron removed the old canister system, installed the new one, and demonstrated the attachment system. We were very pleased with the results and highly recommend this Vac Dude!
Description of Work: Removed old central vac canister, cleaned the lines, installed new central vac canister and attachment kit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Mark L.
06/2015
5.0
central vacuum cleaners
  + -1 more
The entire process of initial contact, quote and installation could not have been handled better. At all times the staff were professional. The install took just less than 8 hours and went without a hitch. The installers cleaned up completely. We were completely satisfied. As it happened we decided we wanted some minor equipment changes. in both instances Aaron was very responsive. The second time he spent a lot of time to see if he could fulfill our requirement for the lowest possible cost. Nothing but A+'s for The VacDudes.
Description of Work: Installed hide a hose system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,350

Barbara D.
12/2014
5.0
central vacuum cleaners
  + -1 more
Everything went very smoothly and on time. Very professional. Love my new unit!!
Description of Work: Provided a high end central vac system for one that was removed by the previous owners. Established that all connections worked properly. Gave proper instructions on use of the unit. Upgraded extras for additional set of tools.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Jennifer P.
05/2014
1.0
central vacuum cleaners
  + -1 more
Not well.
Description of Work: Didn't show up for our appointment and never called. When I contacted them they said my appointment wasn't on the calendar and they did not offer any apology, as if it were my fault that they neglected to put my appointment in their calendar. I was working that day and had to hire someone to sit at my home to wait for the vac dudes, so in addition to the inconvenience, I had to eat the expenses incurred. Not a happy customer!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$45

Response from The Vac Dudes
This customer is correct, unfortunately the note wasn't made in our calendar and we missed the appointment. I have never had something like this happen before and we pride ourselves on being prompt and professional. I did speak to a lady and explained our error. I was told she would talk to the homeowner and would call me back to reschedule. We never received a phone call, if we had, I would have given the customer a substantial discount for our error.

Kevin A.
03/2014
5.0
central vacuum cleaners, vacuum cleaners
  + 0 more
He did a fine job.
Description of Work: The guy cleaned out my system, fixed the problem with low suctioning, and sold me a small appliance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Janice L.
09/2013
5.0
central vacuum cleaners
  + -1 more
Everything you want in a contractor: contacted me right away, explained my options, showed up on time and with the right equipment, very polite and professional, and completed the job on the spot. Aaron clearly enjoys what he is doing and a lot of other contractors should take lessons from him on how to treat their customers right!
Description of Work: Rehabed an existing central vac system in a house we just bought.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$733

James (Jim) G.
07/2013
5.0
central vacuum cleaners
  + -1 more
They did really good. I liked them. He was very reasonable and he did a very good job. We were real pleased with him. I would definitely use them again.
Description of Work: I have been using The Vac Dudes. He fixed a motor on our central vac system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan D.
04/2013
5.0
central vacuum cleaners
  + -1 more
Excellent overall. Service was prompt and efficient. Cannot remember the name of the gentleman who came out to do the service but he was extremely nice, polite and knew what he was doing. I could not be happier with the service and would recommend Vac Dudes to anyone.
Description of Work: Central Vac canister was full and blocked. Turns out someone had accidentally thrown away the liner so they ordered a new one for me, cleaned out the canister and at my request also ordered new bags. Came back a couple of days later and put everything back together good as new. While here he also did a maintenance check on vacuum units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Pamela Y.
12/2012
5.0
central vacuum cleaners, vacuum cleaners
  + 0 more
We recently purchased a house that was pre-plumbed for central vacuum. I gave Aaron a call at The Vac Dudes for an estimate, and he came out right away and quickly assessed our situation. He was prompt, courteous, and professional, even removing shoes before stepping on our floors (not a quality that you find very often in the service industry). Aaron gave me two systems to choose from with different price points, sending me web links to see the specs of the different systems. He was even able to arrange a live demonstration with my neighbor (whom I had not yet met) that had the same system so that I could see the vacuum in action. Installation was quick and easy, and he worked around my time schedule. Aaron is very responsive to any communication, whether it be phone or email. I would highly recommend Aaron and The Vac Dudes to anyone considering a central vacuum system!
Description of Work: Installed the Hide-A-Hose central vacuum system in our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Dolores B.
10/2012
5.0
vacuum cleaners
  + -1 more
Aaron traveled some distance to service my vac. The motor had to be ordered and Aaron kept me informed on the progress and installed it promptly when it arrived. The price was reasonable and the vac performs better than when it was new.
Description of Work: Replaced central vacuum motor, installed muffler for vacuum, and installed garage inlet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$435

Sheri B.
09/2012
5.0
central vacuum cleaners
  + -1 more
They were prompt and clean. They were the nicest two men to ever walk into my house. He gave me some tips on how to maintain my system. He is terrific. I would give him an A+++.
Description of Work: I first spoke with him over the phone and he helped me fix a built in vaccum system free of charge. I then decided to have him come out and service the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill N.
12/2011
5.0
vacuum cleaners, central vacuum cleaners
  + 0 more
Very well.
Description of Work: Full house central vac system installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Elsa W.
09/2010
5.0
vacuum cleaners, central vacuum cleaners
  + 0 more
They did a great job. They were very competitive as far as prices were concerned. My husband asked a lot of questions and the guy who came out patiently answered all the questions. So we ended up going with them. One of our concerns was that we are here in San Diego and I think they are up in Mission Viejo, but I am not positive about that. So we were concerned about the distance but they were phenomenal. They do work for a lot of homes in Rancho Santa Fe. They were very good and we were very pleased with them. Aaron is the owner. He came down and spoke to my husband. We met the foreman that was on the job and then we met one of their workers. They were very polite and they wanted to make sure that we had all our questions answered. The installation was great but we haven't used it yet because our house work hasn't yet been completed. They answered our call immediately. My husband wrote e-mails to them with detailed questions and the owner was wonderful about answering all the questions. They were a little bit late on the first day but they called and explained that they were stuck on another job. They told us that they were coming and so they were a bit late than what they had anticipated. However, they were considerate in telling us their problem. Aaron was very good about getting back to us in a timely fashion. They were very professional as well. They also took the time to explain all the questions that we had on-site. We would definitely use their services in the future too.
Description of Work: The Vac Dudes installed a whole new in-house vacuum system for us about 2 to 3 weeks ago.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew R.
07/2010
5.0
vacuum cleaners, central vacuum cleaners
  + 0 more
On time as quoted and very professional. Easy to do biz with.
Description of Work: Great repair and retrofit of broken 20 year old system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Jay M.
12/2009
5.0
vacuum cleaners, central vacuum cleaners
  + 0 more
Amazingly well. The Vac Dude had excellent visibility in a standard internet search. After leaving a phone message I got a call back within minutes and after spending at least ten minutes thoroughly diagnosing the problem (without ever asking for an appointment, a fee, etc.) I asked to make an appointment. He accommodated me with an early Saturday morning appointment, showed up perfectly on time and fixed our problems without wasting time. His charge was extremely reasonable. If you have a central vacuum system in your home that needs repair, Aaron and his crew are terrific.
Description of Work: Diagnosed and repaired faulty parts on our in-house central vacuum system. Supplied parts and supplies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

LORETTA G.
11/2009
5.0
vacuum cleaners, central vacuum cleaners
  + 0 more
I called The Vac Dudes from the" Vacuum" Providers List and spoke to Aaron, who is the owner/operator on Friday, 11/13th. He was available to come out the following day. He stated the fee for the service call during our initial conversation. He arrived at the scheduled time and was very courteous and professional. I described the problem and told him that I believed that I had vacuumed a sock into my system. I did this on the 2nd floor of my house and my central vacuum housing is in the garage. He assured me that his suction machine would draw the sock out which it did and the vacuum system was again operating at full capacity. I also asked Aaron if he could order some additional attachments for my central vacuum system which he said he could do. He will order those items for me and ship them to me with an invoice. I was very happy with Aaron's professionalism and knowledge and felt very satisfied that I had chosen the right person/company to help me with my problem. I highly recommend The Vac Dudes for central vacuum repair. In our conversation, Aaron informed me that his company also installs central vacuum systems which are a wonderful convenience for any homeowner.
Description of Work: My central vacuum system lost 75% of its power when I inadvertently vacuumed up a ladies nylon knee high. Aaron, the owner of The Vac Dudes used his high power suction machine to draw the sock from some unknown place in the piping and voile', my vacuum's power was back 100%.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Andrew R.
06/2009
5.0
vacuum cleaners, central vacuum cleaners
  + 0 more
Worked with Aaron on the phone and email to get the issues diagnosed and the new system speced. They showed up on time, replaced the old valves, repiped the new unit to the exterior and did it all quickly and professionally.
Description of Work: We bought a 20 year old house with an abandoned and broken central vac. These guys help diagnose the issues on the phone, gave a fixed price and installed a new, Vacuflo system in about six hours. Neat, clean and professional workmanship.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

    Contact information

    56 Calle Gazapo, Rancho Santa Margarita, CA 92688

    www.thevacdudes.com

    Service hours

    Sunday:
    9:00 AM - 8:00 PM
    Monday:
    7:00 AM - 8:00 PM
    Tuesday:
    7:00 AM - 8:00 PM
    Wednesday:
    7:00 AM - 8:00 PM
    Thursday:
    7:00 AM - 8:00 PM
    Friday:
    7:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Central Vacuum Cleaning,
    Vacuum Cleaners

    FAQ

    The Vac Dudes is currently rated 5 overall out of 5.

    Sunday: 9:00 AM - 8:00 PM

    Monday: 7:00 AM - 8:00 PM

    Tuesday: 7:00 AM - 8:00 PM

    Wednesday: 7:00 AM - 8:00 PM

    Thursday: 7:00 AM - 8:00 PM

    Friday: 7:00 AM - 8:00 PM

    Saturday: 8:00 AM - 8:00 PM

    The Vac Dudes accepts the following forms of payment: Check
    No, The Vac Dudes does not offer free project estimates.
    Yes, The Vac Dudes offers eco-friendly accreditations.
    No, The Vac Dudes does not offer a senior discount.
    Yes, The Vac Dudes offers emergency services.
    Yes, The Vac Dudes offers warranties.
    The Vac Dudes offers the following services: We install central vacuum systems in new construction as well as existing homes. We also service all makes and models of central vacuum systems. We are the only installer in Orange County who specializes in Hide A Hose central vacuum systems. Please take a look at our website, www.thevacdudes.com

    Contact information

    56 Calle Gazapo, Rancho Santa Margarita, CA 92688

    www.thevacdudes.com

    Service hours

    Sunday:
    9:00 AM - 8:00 PM
    Monday:
    7:00 AM - 8:00 PM
    Tuesday:
    7:00 AM - 8:00 PM
    Wednesday:
    7:00 AM - 8:00 PM
    Thursday:
    7:00 AM - 8:00 PM
    Friday:
    7:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM