Lowes

Hardware & Home Improvement Stores, Appliance Sales and Installation, General Remodeling,

About us

Lowe’s has been helping our customers improve the places they call home for more than 60 years. Founded in 1946, Lowe’s has grown from a small hardware store to the second-largest home improvement retailer worldwide. Our story began in North Carolina, when Carl Buchan, part owner of the North Wilkesboro Hardware Company, envisioned creating a chain of hardware stores. He purchased the company from his brother-in-law and partner and had the foresight to anticipate a post-World War II building boom. By eliminating wholesalers and dealing directly with manufacturers, Lowe’s established a lasting reputation for low prices. Sales grew over time and we expanded all across the country and now operate stores not only in the United States, but also in Canada and Mexico. Although times have changed since Lowe’s first opened its doors in 1946, Lowe’s values have not— the company remains committed to offering high-quality home improvement products at everyday low prices, while delivering superior customer service.

Business highlights

25 years of trusted experience

Services we offer

Appliances, Bathroom, Cleaning, Electrical, Flooring, Hardware, Tools, Home decor, Outdoors, Paint, Plumbing, Windows & doors.


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.312 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
8%
3
25%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.1
responsiveness
4.1
punctuality
4.2
Showing 1-12 of 12 reviews

Georgia F.
08/2017
5.0
appliance sales
  + -1 more
They delivered when they said thy would. It was a good product, and much better than another provider.
Description of Work: ..

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

SHEILA K.
07/2017
5.0
replacement windows
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Lotte G.
02/2017
5.0
heating & air conditioning/hvac, appliance sales
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Katie N.
07/2016
5.0
water heater repair
  + -1 more
unknown
Description of Work: They installed a new water heater. They were priced very fair, and followed up with the work. Lowes was quick as well, and we have not had any problems.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tim M.
10/2013
3.0
home remodeling, home improvement stores
  + 0 more
It is a new experience for us, because we have only done remodeling with independent contractors. They have some one to do the work, and we are just waiting for the stuff to arrive. We decided to go with them because they answered my phone call, and they were willing to schedule a meeting with me. I had called a bunch of people for the work, and nobody was willing to call us back. We are new in this area, and so we couldn't find anyone with recommendations. Initially the service was very good, and once they got the money from us, they started slowing down.
Description of Work: We use Lowes. They will be doing a kitchen remodel for us.

Rating CategoryRating out of 5
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$30,000

Robert H.
11/2012
3.0
doors, home improvement stores
  + 0 more
went to the store - selected the product - received the quote
Description of Work: Rob provided good service but the product was twice as expensive as the two other bids I received.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,100

DANIEL M.
04/2006
1.0
custom cabinets, home improvement stores
  + 0 more
Purchased kitchen cabinets and contracted for installation services. Lowes sent two different unlicensed contractors to do the work. Both were very unprofessional and not capable of completing the work. Lowes store management took no responsibility for the contractors failure to perform. After six weeks of time wasted with incompetent contractors and a store management who could care less, I then wrote a letter to the regional district manager and copied the Corporate CEO and all six members of the Board of Directors. Within days after receiving the letter, Lowes had a professional contractor come in and complete the job. In the end they completed the work and it looks great but it took over six weeks to complete.
Description of Work: Kitchen cabinet purchase and installation.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$10,496

08/2005
5.0
garage doors
  + -1 more
I HAVE NO PROBLEM WITH THEM. IT WAS DONE VERY WELL. THEY DID QUALITY WORK. THE PRICE WAS GOOD. THEY RESPONDED QUICKLY. THEY WERE VERY, VERY CLEAN AND THEY WERE ON TIME.
Description of Work: REPLACEMENT OF GARAGE DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

07/2005
5.0
remodeling
  + -1 more
THEY WERE FRIENDLY AND KNOWLEDGEABLE. THEY KNEW ALL THEIR STUFF. ALL MY QUESTIONS WERE ASKED AND ANSWERED. WE ARE STARTING MAJOR CONSTRUCTION NEXT WEDNESDAY AND SO FAR IT LOOKS GOOD.
Description of Work: THEY REPLACED THE CABINETS IN THE BATHROOM.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

07/2005
5.0
flooring contractor
  + -1 more
WE WERE HAPPY WITH THE QUALITY OF THE PRODUCT. THEY HONORED THEIR COMMITMENT OF WHEN THEY WERE GOING TO COME TO INSTALL IT. I THOUGHT THEIR PRICE WAS FAIR AND THEY DID A GOOD JOB.
Description of Work: WE PURCHASED PORCELAIN TILE FROM THEM AND THEY INSTALLED IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

07/2005
3.0
remodeling
  + -1 more
MOST OF THE PROBLEMS EXPERIENCED WERE DUE TO A CONTRACTOR REQUIRED TO USE BY LOWES.
Description of Work: KITCHEN REPAIR AND REMODEL. EVERYTHING APPLIANCES.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$15,000

07/2005
4.0
carpet installation
  + -1 more
THEY WERE SOLID. THEY DID A NICE JOB ONCE THEY GOT OUT HERE. THEY HAD TO ORDER THE CARPET & IT TOOK MONTHS.
Description of Work: CARPET INSTALLATION.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$7,000

    Contact information

    30481 Avenida De Las Flores, Rancho Santa Margarita, CA 92688

    www.lowes.com

    Service hours

    Sunday:
    7:00 AM - 8:00 PM
    Monday:
    6:00 AM - 9:00 PM
    Tuesday:
    6:00 AM - 9:00 PM
    Wednesday:
    6:00 AM - 9:00 PM
    Thursday:
    6:00 AM - 9:00 PM
    Friday:
    6:00 AM - 9:00 PM
    Saturday:
    6:00 AM - 9:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Appliance Sales and Installation,
    General Remodeling,
    Doors,
    Kitchen and Bath Remodeling,
    Windows,
    Water Heaters,
    Heating and Air Conditioning,
    Garage Doors,
    Flooring Sales and Installation,
    Carpet Sales and Installation,
    Cabinet Making

    FAQ

    Lowes is currently rated 4.3 overall out of 5.

    Sunday: 7:00 AM - 8:00 PM

    Monday: 6:00 AM - 9:00 PM

    Tuesday: 6:00 AM - 9:00 PM

    Wednesday: 6:00 AM - 9:00 PM

    Thursday: 6:00 AM - 9:00 PM

    Friday: 6:00 AM - 9:00 PM

    Saturday: 6:00 AM - 9:00 PM

    Lowes accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Lowes does not offer free project estimates.
    No, Lowes does not offer eco-friendly accreditations.
    No, Lowes does not offer a senior discount.
    No, Lowes does not offer emergency services.
    No, Lowes does not offer warranties.
    Lowes offers the following services: Appliances, Bathroom, Cleaning, Electrical, Flooring, Hardware, Tools, Home decor, Outdoors, Paint, Plumbing, Windows & doors.

    Contact information

    30481 Avenida De Las Flores, Rancho Santa Margarita, CA 92688

    www.lowes.com

    Service hours

    Sunday:
    7:00 AM - 8:00 PM
    Monday:
    6:00 AM - 9:00 PM
    Tuesday:
    6:00 AM - 9:00 PM
    Wednesday:
    6:00 AM - 9:00 PM
    Thursday:
    6:00 AM - 9:00 PM
    Friday:
    6:00 AM - 9:00 PM
    Saturday:
    6:00 AM - 9:00 PM