We only fix what is needed. We do not send salesmen, only qualified plumbers and AC Service
technicians. If we do not fix the problem there is no charge.
Business highlights
45 years of trusted experience
Emergency Services Offered
Services we offer
Plumbing - water heaters, fixtures, remodels, slab pipe leaks. Heating & air conditioning - installation & repair. Pool heater repairs. Energy efficiency.
Services we don't offer
Auto air conditioning. Pools & spas - installation & maintenance.
I have no dislikes. They were on time and courteous.
Description of Work: Desert Mist Mechanical Inc. installed an air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Barbara J.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
When Jim came to evaluate the situation I told him the consensus of the other companies. With the square footage of my house he couldn't believe the 5 ton wouldn't cool the house. Especially since I installed drop shades on the west side. After looking in the attic at the duct system he told me the ducts were not sized correctly and not connected. I just paid another company to connect all the ducts!!! After careful consideration his solution was to put a mini split in the master bedroom since it was the furthest point from the A/C and tie off that duct and install new duct work from the blower to all the registers. He also installed 3 new registers in the living room and kitchen since the only registers were to the evaporative cooler (swamp). Also installed an additional air return to help circulate the hot air on one side of the house. Again he told me there was no reason the 5 ton unit shouldn't cool the house (minus the master) and it seemed ridiculous not to use what I had efficiently. I agreed and he began the project. It took a little longer than planned because it was so hot in the attic he and his service person Tate could only stay there until about noon. I didn't blame them and since I still had cool air from the swamp cooler it was O.K. The project was completed and so far the house has been cool and very nice. He is going to have me use the system for awhile and decide if the thermostat needs to be moved to a different location which is also part of the price. As others have said, Jim doesn't try to sell you additional services or equipment you don't need. It's not often you find a company that the owner is on site everyday and checking to make sure his technician is doing the job correctly. I believe he is a man of his word and if this solution didn't work he would do something else to make sure the house did cool. I will highly recommend him to all my friends and he is my heating and cooling guy.
Description of Work: I was getting bids to make sure my house cooled correctly before the HOT summer days. I previously had another company come and they told me the ducts where not connected together so I paid them to connect them all. Still not much air was coming from my 5 ton unit. The final solution by other companies as to install a mini split in the master and one in the family room which is west facing with multiple French doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Scott K.
03/2014
5.0
heating & air conditioning/hvac, pool cleaners
+ 0 more
He was fantastic, it was a very good experience. He is honest, he gives you a square number, and he doesn't try and over sell you. He doesn't charge to come out.
Description of Work: I got an estimate from Desert Mist Mechanical Inc. My jacuzzi spa was not working. I also got a quote from him for a whole heating and air conditioning sytem to be put in.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda S.
07/2013
5.0
heating & air conditioning/hvac
+ -1 more
Great service. Fast response
Description of Work: AC repairs
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
linda H.
07/2013
3.0
heating & air conditioning/hvac
+ -1 more
When Jim was 30 minutes late for the appointment, I called and he admitted he lost my information and wasn't able to call me. He came within 30 minutes. He accurately diagnosed the problem as cut water lines and fixed the problem Additionally, he advised that the misting nozzles may be plugged. He did not remove the plugged nozzles and I am unable to remove them myself to be able to replace them. Therefore, the system is only partially functioning. He also stated his real areas of expertise are heating and air conditioning, not misting systems.
Description of Work: Partially completed the diagnosis and repair of the misting system on my patio
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0
$125
Daniel V.
06/2013
5.0
heating & air conditioning/hvac
+ -1 more
Tuesday my AC would not come on in the morning so I turned it off and my wife and I went to work. When we got home I tried turn on the system again and it came on. The unit is 5 years old and we have never had it serviced. Fearing my unit was going out I called Wednesday to schedule service for Friday. I spoke with Jim the owner and explained what my system had done. He told me it could be the thermostat only needing the batteries replaced, being that it was working when I called him. I told him I would like him to check my unit anyway and he said no problem. Usually service people want to run out to charge you and not try and help over the phone. He told me it would cost $70.00 to check the system and I agreed. I was worried my compressor might be going out being that it had never been serviced. Jim came out on time and reminded me of the $70.00 fee to check the system and I told him no problem. He checked my system completely then came to me and said it was running perfect. A little loud, but he saw no leaks or issues with the system. He told me again it could just be the batteries in my thermostat, because the signal it sends is such a low voltage that it just may have not received the signal to turn on. He didn't try and sell me any additional or yearly service. He was the most straight forward and honest service professional I have ever met. He told me not worry and to call if it happens more frequently. The $70.00 price he told me was what I paid. He told me he would love to sell me something, but it was not necessary he would rather have a customer. I have recommended him to my family and friends.
Description of Work: Checked AC system completely.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Robert D.
05/2013
2.0
heating & air conditioning/hvac
+ -1 more
He arrived promptly and began inspecting the equipment. The air conditioners which were located outside of the home on the ground were checked first. The furnaces are both located in the attic. He did not go into the attic to check any part of the furnaces. His test of them consisted of turning up the temperature and holding his hand up by a heating vent to see if warm air was coming out. He stated that the air conditioners needed coolant and charged $242.00 to top them off. In the past when I have dealt with heating companies the furnace covers were always removed, pilot light, and burners were inspected.
Description of Work: We purchased a home which was built in 2006. The house has 2 A/C units and 2 furnaces. We asked that the equipment be checked to ensure that it was in good working order.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$242
Sunny S.
04/2013
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
He was early which was great and completed what we needed for sale of house quickly.
Description of Work: Checked ac unit for noise. Changed valve in tub fixture. Certified no leaks in both bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Brittany F.
04/2013
1.0
heating & air conditioning/hvac
+ -1 more
Called Jim about a condo we own and about the deal with had seen on Angie's List. He was skeptical because we are a real estate company that owns the condo and was "worried" about getting paid which was NEVER going to be an issue. He had agreed to go and when my agent had called to set up a time to meet him he was very rude and said he would not go to our property. Then when I had called he was again extremely rude and told me to report him. HE DID NOT UPHOLD HIS WORD AND HAS EXTREMELY POOR CUSTOMER SERVICE. I WILL NOT RECOMMEND THIS COMPANY TO ANYONE.
Description of Work: He was SUPPOSED to do a diagnostic on our AC unit.
Rating Category
Rating out of 5
professionalism
1.0
punctuality
1.0
Response from Desert Mist Mechanical Inc
I told member that the deal of no service charge of $39.95 applied only to home owners not real estate auction company with Multiple units.She immediately threatened me with a bad review and that I had to to go at no charge.I did cut this conversation Short and told her to go ahead and give a bad review and hung up.i do not like to be threatened
Frits T.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
They were very good and very professional
Description of Work: I called Desert Mist Mechanical Inc for service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dennis C.
02/2013
5.0
plumbing
+ -1 more
Great guy. Honest. Shows up when he says he will. Very decent charge for what he did (two visits, ordering a part and following it up. trying to fix the old one, reinstalling). Excellent service. Some of the the guys who never show and are too busy could take lessons from Jim.
Description of Work: Jim answered his fone and set a date to come out the same day. Did exactly that, had to remove a 50 year old shower part to order a new one. American Standard took their good old time and sent one that was supposed to replace but didn't fit. Jim repaired the old one and reinstalled it a week later, works fine but who knows for how long. He will replace the whole faucet and diverter parts when we re-do the bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Andrea B.
02/2013
5.0
plumbing
+ -1 more
He was there the same day. The price was very reasonable and he was very pleasant. I would highly reccomend their services.
Description of Work: He repaired the flexline on a leaky master bathroom toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cheng Cheng C.
02/2013
5.0
water heater repair
+ -1 more
Jim came on short notice within half an hour of the call after I told him the heater needed the thermostat and igniter replaced. He was also able to give me a ballpark figure for the job--125.00. He got right to the job as soon as he got here and replaced parts which I'd received from GE in the mail. Within an hour he was done and had got the hot water going. He also gave me some free tips about replacing my toilet and thermostat for the heating and AC. When he found out I was an Angie's List member he gave me the 10% discount right away. I would definitely use Desert Mist again or recommend Jim to others.
Description of Work: Very satisfied. Would use again or recommend others.
Rating Category
Rating out of 5
Yes, I recommend this pro
$113
Katia L.
12/2012
1.0
pool cleaners
+ -1 more
Jim was the rudest person I have ever met!
Description of Work: I was in desperate need of an AC technician to take care of my dysfunctional by Text-Enhance">swimming pool heat pump. I contacted Jim from Desert Mist, spoke about the issue, schedule a time to meet at my house in la Quinta. He never showed up, I tried to contact him several times and he never picked up the phone or called me back and when I finally got hold of him, he was the rudest person i have ever met. He said that he came to the house and the door was locked which is totally untrue. He had my cellphone number, my house number, my property manager cellphone number, my gardener phone number! If someone has an appointment and IF for some reason (which is not the case here) the person is not responding, don't you try to make a phone call? I am very upset, I have my heat pump not working and it's been going on since Thanksgiving eve, and since then I've been talking over the phone about the issue for hours and nobody yet came to see and/or fix the problem. I will not recommend this company ever!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Desert Mist Mechanical Inc
This member contacted me on a warranty issue for a Pentair pool heater. Since the pool heater was not my responsibility and as a special favor to this member, I called the Pentair warranty company and set up an appointment for 1pm on Monday. The warranty representative was driving out from Anaheim to meet me at the house to give me the authority to repair the pool heater for this member. The warranty representative had taken responsibility for paying me to repair the pool heater. This member was not being charged at all. I contacted this member and notified her that the I had arranged to meet the Pentair representative at her property at 1pm so that we could repair the pool heater for her. I also notified the member that we needed at least the back gate unlocked so that we could have access to the pool equipment . I was at the house at 1pm and all access to the pool was locked. Since we had no access I called the Pentair representative who was driving all the way out from Anaheim and informed him that I was at the home and we had no access to the pool, (this could have been verified by calling the Pentair representative). At the time I on.y had the Pentair representative's number with me since it was he I was meeting at the member's property to fix the pool heater. The following day this member called me and I informed her that we could not fix the pool heater because the property was locked and we could not get in. I also informed her that I had called off the warranty representative due to this lack of access. This member insisted that the property was unlocked and that I had not shown up at all then proceeded to call me a "liar". I took great offense at being called a "liar" especially since I had spent a great deal of my time arranging to meet Pentair at the property to get this pool heater repaired for her. At this time I informed her that I was not charging her any money and I did not want anything further to do with this job.
Laura H.
10/2012
5.0
heating & air conditioning/hvac
+ -1 more
His name was Jim. He was very nice and really helpful. He saved me a lot of money. Another company told me that things would have to be replaced and Jim went under there and it was an easy fix. My baffles had fallen off underneath the house. He helped me out by telling me the truth. His price was very reasonable. I would absolutely use him again.
Description of Work: I used Desert Mist Mechanical to help me with my air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Gerald A.
08/2012
5.0
plumbing
+ -1 more
Overall the job was done professionally without any hassles.
Description of Work: Job required two visits as I suspected it would. Another company also responded; however, individual could not get into crawl space under home to evaluate problem, said they would re-schedule a smaller tech- never called back. Jim was on time and knew he could not fix the problem because of lack of parts, returned the next day with another person and the parts and had it done within an hour. He charged for 2.25 hours + parts, I did not question the time charged because I was happy with the work, he also gave the 10% off without being asked to give it. Will use for future plumbing jobs.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
BRENT R.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
ARRIVED ON TIME - OWNER JIM CHECKED UNIT - REPORTED PROBLEM FOUND - GAVE OPTIONS - PERFORMED SERVICE I CHOSE - ALL ON A SUNDAY AT NO ADDED CHARGE AS HE RANKED NO A/C AS EMERGENCY.
Description of Work: SERVICED AND RECHARGED AIR CONDITIONER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
Daria S.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
When I called at 7:20 a.m. Wednesday morning, he answered promptly and a technician was at my house in 20 minutes. Dave testing everything, trying to determine what it was and what it wasn't. He patiently answered all my questions while he worked. Jim came about 20 minutes later and helped determine it was the compressor that has seized (it kept tripping the control panel) and needed to be replaced. Jim gave me two options and said I could let him know when I was ready to proceed. I called him later that day and asked him to install a new 5 ton A/C unit. Jim and Dave arrived the next morning at 8:30 a.m. and installed the new unit, checked the furnace in the attic, and were done by 1:00. They were professional, competent and speedy...and friendly too. Thanks Guys!
Description of Work: Our A/C wasn't working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Tina B.
08/2012
1.0
plumbing
+ -1 more
The tech arrived promptly - within 15 minutes of my call (explained he came from his home nearby) and arrived dressed "casually" in torn dirty white t-shirt etc. during normal business hours. Tightened the hose bibs but did not have the parts to fix one actual point of the trip which was to hook up an automatic dog waterer. He had a company truck but explained they mostly do air conditioning so that was why he did not have parts to fix the waterer. The parts we needed would be fairly common sprinkler or hose type parts. He needed to call someone to find out how to adjust the water flow (we have a regulator) to the house as he was not familiar with it? - was in and out in 30 minutes with the minimum charge for one hour of $80. Was very expensive considering I still do not have the dog waterer working but without parts he could not do anything but tighten screws. Would MAYBE try them for air conditioning in an emergency but not for anything else. UPDATE: the faucets he tightened are leaking worse now and the adjustment to the water flow to the house caused pipes to break. When I get time I'll report them to the contractors board -- not sure the guy that came out was even a real plumber.
Description of Work: Fix two slightly leaking hose bibs for Washing machine and automatic dog waterer in yard, and turn up pressure on water into home.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
$80
Scott K.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
Very happy with the consultation and plan to use this provider in the future.
Description of Work: Spoke with Jim after getting the fear based sales pitch from another company and was glad I did. Jim let me know that although it sounds as if my A/C unit is working too hard and may break down it also may last for a few years as well. He gave me the Info I needed and we developed a plan for when the A/C unit does break down. I will use this company when the A/C does go down.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Charles V.
05/2012
5.0
plumbing
+ -1 more
Very good job. Prompt and friendly.
Description of Work: Replaced garbage disposal and repaired leaky faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Bill C.
04/2012
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Amazingly smooth process. WE had a number of concerns and questions, and Jim took the time to walk us through the whole process and made make suggestions. It was obvious to us by the time we made our decision that Jim was both knowledgeable and trustworthy. He suggested an installation date (2 days, actually) which didn't work well for us. He modified his schedule to work around our calendar. The installation went exactly as he had promised, and he continued to prove easy to work with. From talking to friends who have hired other contractors, I'm confident that we got a fair price and excellent workmanship. We are completely happy with the new system, and with our experience. We'll hire Jim again in a snap for any future heating, air conditioning, or plumbing needs.
Description of Work: Jim gave us an estimate to replace our existing furnace and central air, answered our questions and addressed all of our concerns, then performed the actual installation of the new system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
richard P.
11/2011
5.0
heating & air conditioning/hvac
+ -1 more
It was all very good. I was out of town and I was able to do it over the phone. They did a good job and when I checked on it, it looked fine. Their price was good too.
Description of Work: I used the service of Desert Mist Mechanical Inc to install a new AC and heating unit three weeks ago.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Paul B.
11/2011
5.0
heating & air conditioning/hvac
+ -1 more
I have used them at three different times. I like everything about them. They are very prompt and I think that their charges are reasonable. The work that has been done is of good quality. They are excellent. I cannot complain about their professionalism. I would absolutely use them again in the future.
Description of Work: I used the services of Desert Mist Mechanical Incorporated on the 15th of October 2011.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$72
John B.
10/2011
5.0
plumbing
+ -1 more
Jim was on time, had all materials in truck, offered options and ended up soldering on new copper connector which fixed diverter. Then he found and removed item causing low pressure to shower head. Also inspected kitchen sink for issues - left a bit of a mess in shower we cleaned up.
Description of Work: Inspected broken tub diverter, recommended he fix pipe (cooper), soldered on new connector and screwed on diverter, then troubleshot low pressure, found the shower head extender problem.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Misting systems,
Pool and Spa Service,
Water Heaters,
Natural Gas Lines
FAQ
Desert Mist Mechanical Inc is currently rated 4.7 overall out of 5.
Sunday: 8:00 AM - 4:00 PM
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 7:00 AM - 5:00 PM
Desert Mist Mechanical Inc accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
No, Desert Mist Mechanical Inc does not offer free project estimates.
Desert Mist Mechanical Inc offers the following services: Plumbing - water heaters, fixtures, remodels, slab pipe leaks. Heating & air conditioning - installation & repair. Pool heater repairs. Energy efficiency.
Auto air conditioning. Pools & spas - installation & maintenance.