DO NOT hire this company. They did not perform as they promise. Their service technician was not professional and they did not have the knowledge. Their office Manager was very RUDE and unprofessional. Stay away from this company...
Description of Work: Repair Microwave
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$90
Bradley K.
04/2013
5.0
appliance repair
+ -1 more
PSG was great in their communication with me and the manufacturer. I appreciated their honesty when determining the refrigerator was defective and unrepairable.
Description of Work: The ice maker in my 15 month old refrigerator stopped working. PSG came out to run a diagnostic, figured the circuit board was out. They worked with the manufacturer to obtain a replacement part at no cost. Replacing the circuit board did not fix the problem and the 2nd technician found the ice maker and main line to be unrepairable and defective. I was able to work out a percentage of replacing my refrigerator with the manufacturer.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Carl D.
02/2012
2.0
appliance repair
+ -1 more
They replaced the freezer door on my Maytag fridge, that I purchased at Home Depot. There was no communication from them for several weeks, regarding this repair. I am extremely unhappy with this service and will never, never use them again. Nor can I recommend them.
Description of Work: Premier Service Group repairs large appliances.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$60
Contact information
11030 Arrow Rte Ste 105, Rancho Cucamonga, CA 91730
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Service Categories
Appliance Repair,
Appliance Sales and Installation
FAQ
Premier Service Group LLC is currently rated 2.7 overall out of 5.
No, Premier Service Group LLC does not offer free project estimates.
No, Premier Service Group LLC does not offer eco-friendly accreditations.
No, Premier Service Group LLC does not offer a senior discount.
No, Premier Service Group LLC does not offer emergency services.
No, Premier Service Group LLC does not offer warranties.
Premier Service Group LLC offers the following services: Sells & repair of appliance.
Contact information
11030 Arrow Rte Ste 105, Rancho Cucamonga, CA 91730