Mr. Handyman of Rancho Cucamonga

After multiple attempts in an effort to contact Mike Wirtes @ Mr. Handyman, I finally spoke with him to discuss this situation as he had told my wife that a mistake was made when providing the written quote and he could not and would not honor estimate. My discussion with Mike was disappointing as I respectfully offered my understanding of what transpired and asked that he and Mr. Handyman honor the written estimate we were given as we had already spent our time, effort and money in procuring the materials in an effort to help expedite the work. Mike told me again that he would not honor the estimate and we were bascially out the time and money we spent to properly prepare for the remodel. I asked for him to reconsider to no avail. I reminded him mistakes are costly and this is a cost of doing business. Again too bad. Mike is obviously a "Bait and Switch" artist! Mike then did call back stating he had a change of heart and would now honor the estimate. Great news! Or was it? We called Mike 10 times to schedule the work he had promised to perform with no return calls from he or Mr. Handyman for over a week. We did receive a call from an administrative assistant stating Mike was now on vacation and would return our call with in the next 3 days. No return call from Mike. We again called Mike @ Mr. Handyman multiple times with no answer or return call. Last resort was an email demanding a response within 24 hours so we could either have Mr. Handyman conduct the work as promised or begin the quote process again and move on. Mike did return an excuse riddled email claiming he would again honor the estimate but can not perform the work as his installers had quit. Which side of his mouth was he using???? It is too bad and really no surprise that people would leave such a poorly run and mis-managed company. Bait and switch, double-talking, and running a business with no ethics, integrity or moral compass is clearly the montra of Mike Wirtes and Mr. Handyman. BEWARE!!!!

I contacted them with a list of projects I needed completed, and despite the fact that they advertise no job is too small, apparently mine was because they said they didn't have time to do it.

They did a great job. My son had opened his door in bedroom to far and put a hole in the drywall besides fixing it they added the plastic guard behind the door knob so it wont happen again. The sink works again perfectly. The built in desk drawers now work.

This was a more complicated project than I anticipated but the guys from Mr. Handyman do this a lot, apparently, and it shows. First, they removed the fluorescent lights and fixtures (molding, plastic, etc.) and got it ready for the electricians. After the LED lights were installed, Mr. Handyman repaired the ceiling, and did the necessary drywall and texturing. They then came in and did the final painting and finishing.

I left a message in the late afternoon on 6/11 and received a call back early in the morning on 6/12, so I was glad they were quick to respond. I have 2 clay ridge tiles that need to be replaced on my 2nd story gable ridge. Paula let me know that they don't do roofing. This must have changed within the past year since there was a 2/27/14 review for roof work done on 5/21/13. I wasn't sure if there were any handman services that could do roofing, and my research thus far indicates none do. Paula was nice and courteous, and I'll call them again about my non-roof handyman jobs.

I had a very strange experience with this company. I called and spoke to a very professional guy who, I believe, owned the company. When I met with the contractor onsite at my rental home he was pretty odd. I told him I wanted to quote out several things because we were updating a rental home to prepare it to list it on the market. We did a walkthrough and gave him several items to look at from the roof to the fence, painting, etc. Anyways, he was there for a good half hour but eventually kept telling me he wouldn't bid on certain things because I made it clear that I was getting multiple bids and he believed the other companies would give me a better bid. That was it. He left and I never heard from him again. I don't know if he thought I looked like it was all for show or something but I actually ended up doing way more work than I had anticipated so I guess they missed out on some work. Very weird experience but I find sometimes contractors are unwilling to work with a young woman. But the guy on the phone was great!

They were amazing; they were professional, honest, did good work and in a timely manner.

The gentleman who came out, I wasn't pleased with at all. He didn't do it very professionally. I've left it there. I don't have any money to redo it. He charged $400 which I wasn't expecting. The value of the work compared to the price is poor. I didn't like his craftsmanship. I'll tell others not to use him. The price is not fair at all. They were very courteous people, but I will not use them again.

The front door took several days, as had to be sanded down. Gentleman was professional and explained all steps necessary in getting the exact color I needed on my door. Definitely would have him back again, in fact this is the second time we have used him.

They did good work. They were a little pricey for what they did do. They were good and fast. They cleaned up after themselves.

They arrived promptly at 8:00 am like promised and went right to work after I told them what needed to be done. I had two electrical outlets that did not work. Keith, the gentleman that worked on the plugs could have told me any reason why they didn't work and I would have believed him. In five minutes he had them working, it was a breaker switch. They then walked around and listed what supplies they needed. I had asked for florescent lights to be changed and new plastic panels in my kitchen. My kitchen is odd shaped and the panels would have had to been cut. Keith explained the other alternative, to take down the panels and the lights and install new fixtures and paint the ceiling. He will be returning next week to do that. They then went to Home Depot to buy the supplies needed and were back in a timely manner. The drawers in my kitchen were fixed, they had not been opened in about three years. They finished all of this work in the four hours they said it would take.

Excellent! This is the third time I've used Mr. Handyman and literally, no job is too small. They took care of everything quickly and professionally, and even took some extra time to help with an electrical problem after the job was done.

He was right on time and was actually early. He was courteous and professional.

Excellent. I do intend to use this service again.

In spite of some discoveries made along the way (concrete damage exposed when disintegrated particle board under sink was removed) Eddie proved to be a capable Handyman in every way called for by this job. Eddie was sent out by Michael Wirtes (Mr. Handyman Rancho Cucamonga) after Mr. Wirtes came out to see the project and give an estimate. It took only one day waiting for Eddie to finish a previous larger job and arrive to do the work. Largely because of a couple of unexpected challenges discovered in progress, Eddie more than fulfilled all of Mr. Wirtes's promised work and in a short time. The Concrete and wood repairs, including the floor and adding a new left side wall for the R.O.Unit filter unit to be fastened to, and R & R of the faucets took just over 3 hours of labor. They didn't count time taken to procure and have the lumber provider saw the wood for the installation. During that time the concrete patch was setting (hardening). Eddies measurements were spot on and when he returned with the wood, the cabinetry work went quickly. In spite of the complexity of the new Reverse Osmosis Unit, (the water lines look like something engineered by NASA) with a careful look at the installation specs in the owners manual, Eddie had the new unit installed in just one more hour. (Below section "Address where work was performed" opted to my Personal Mail Box address. The actual work site was 8681 Avalon Ct., Alta Loma, CA 91701

Professional enough. I did not use this company because the estimate I was given was three times that of the the other two estimates I already had. I feel like they just didn't want the job, so they priced themselves out on purpose.

Came day after I first called, on time for service appointment. Purchased and installed new disposal within l.5 hours. Cleaned up after job very well. Left area neat and tidy. Unit is working well. Everything was satisfactory. Final cost was below initial estimate.

Although I spoke with "Mike" it was John that did all of the work. He wore booties while in the house, set up plastic with an entry zipper, all around the work area. I left him alone often and he was meticulous and trustworthy. He replaced all furniture and the work was done to my satisfaction. He was professional and didn't waste time talking although he was very open to anything I had to say. The stone turned out to be real and weighed 3,000 pounds. It had to be hauled away and there was a dump fee. This was an extra cost, to which I agreed, not included in the quote. Overall, a positive experience.

The repairman arrived on time and was very polite and professional. He got to work right and away and soon discovered that not only was the seal around the disposal rotted, but the disposal itself was corroded. He went to a warehouse store to buy the disposal (he did inform me of the approximate price) and the wood needed to replace what was already below the sink. He also bought some paint so that the wood replacement would match my kitchen cabinets. I can't say enough good things about the quality of work and professionalism of the job. I'm so happy with everything. The new wood looks fantastic and the disposal runs like a dream! I will use Mr. Handyman in the future. Oh, I was also given a $25 discount that was available through the Angie's List add.

Mr. Handyman representative arrived promptly, as promised, and completed the repair to our roof within 4 hours. He not only saved us money, but added 5 years to the life of our roof!

The individual who did it is no longer there. There was a problem with the person he worked for. He did a good job. The individual that did the work the first time for electrical and carpentry showed up on time. He finished the job as quoted. They had reasonable rates. He was able to do that job. I called in October to do a bid for a carpentry job. They called back later than when I needed the job bid on, so they lost out on that job.

It is pretty good. I think they only have a 30 day guarantee on their work. I went in to the hospital right after it was done and when I got out we just found bubbling in the one of the rooms that was painted. I am going to have to take care of that myself. The guy who was there was very nice and pleasant.

It was fine. There were no problems. I wasn’t there when it was done, but when I came home it was done.

Excellent. The tech was friendly and explained what he was doing. He didn't oversell me on unnecessary work, and in fact ended up doing less than what we originally talked about. He took a few extra minutes to answer my questions about shutting off utilities and doing some minor work on my own.

He came into the house at 9:15am, took a look at the problem and realized he did not have the appropriate parts. We directed him to Lowe's which is 2.5 miles from our house. He left at 9;20am and called us at 9.35 am saying he didn't have his wallet and needed to go home. At 10:10, he returned. He finished the job at 10:25. He charged us for 1 1/2 hours of work at $85 per hour and $15 for parts I complained because I hd been told it was $55 an hour. He adjusted the bill to make it $55 an hour. He claimed we weren't paying for his trip home, but I don't know how else it could be an hour and a half unless we are paying for his commute to and from our home.