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GREG'S CUSTOM WOODWORKS

Cabinet Making, Finished Carpentry and Woodworking, Furniture - Custom Made,

About us

Greg's Custom Woodworks located in Rancho Cucamonga, California offers a wide variety of services including, custom built-in entertainment centers, office cabinetry, complete kitchen & bath remodeling, as well as many other custom woodworking applications at extremely competitive pricing. With over 28 years of experience, Greg Kupper and his team of skilled craftsmen are dedicated to offering the highest quality craftsmanship and service as possible. By generating most of their business just through word of mouth alone, they are able to keep their overhead at a minimum and pass the savings on to their clients.

Business highlights

25 years of trusted experience

Services we offer

All things related to custom woodworks. Build, design,finished, and installed.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.97 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-7 of 7 reviews

Alejandra S.
06/2015
5.0
custom furniture, woodworking
  + 0 more
From my first communication with Greg, he was professional and answered all of my questions. We did look around and received several others quotes, Greg's was not the cheapest nor was it the most expensive but they offered the best product for the price. They came to the house and measured twice, asked questions and even made suggestions as to what would work best in our space. They also painted the built-ins to the color and finish we wanted. The job was completed when they said it would be. They worked really hard, spent lots of time on the project and didn't leave until it was done to their satisfaction, which was to our satisfaction. Greg himself was there working and making sure the job was done correctly. I'm extremely satisfied and happy that we went with Greg's shop. The job was exactly what we wanted. We are very pleased with the service, the price and the finished product, we would recommend to anyone who needs good professional work. We will definitely use them again for other projects.
Description of Work: Greg's Custom Woodworks custom made us built-in finished bookshelves with fireplace mantel. Bookshelves are built on either side of the fireplace with a mantel. The finished product looks like one piece, not two bookshelves around a fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Marisa M.
09/2014
1.0
custom cabinets
  + -1 more
My elderly parents wanted some custom made cabinets for their bathroom so I called for an appointment left several messages and no one returned my call. My brother called as well with no response. Are you out of business or is this how you conduct your business?
Description of Work: Does Not Return Calls

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from GREG'S CUSTOM WOODWORKS
Hello [removed member name], First and foremost I sincerely apologize for the lack of response to your calls. Yes, we are definitely still in business. Your poor grade given to us unfortunately seems well deserved as we have been uncommonly and randomly overwhelmed with an astronomical amount of interest in our company. Your attempts to reach us I believe came at the absolute peak of a busy time for us when there simply wasn't enough time to handle all of the tasks before us in a single day. I stand behind nearly 26 years of experience in my line of work and although we are graded extremely well in terms of product and performance we were not set up to be able to tend to this unpredictable surge of calls that we have been receiving lately. Although painful to see such a negative review we will look at this as a bit of a wake up call as far as not being able to return calls promptly( or in your case at all). We have made some adjustments to our routines and are trying to correct this issue and make sure that all calls be returned the same day, even if it is a call to simply give someone the bad news that we are overbooked and can't take on any projects in the near future or to ask them if they would be willing to wait an extended length of time to have their projects completed. We are a custom shop that has built a reputation on always supplying our clients with top quality, professional work that is always done to very high standards. That being said it is an obvious problem that when we have a surge of demand that it becomes extremely difficult to do what we do in high volumes as we cannot sacrifice quality for quantity. Again, my sincerest apologies for your inconvenience. I would imagine by now that you would have found someone to perform the work that you needed done, but if not I would be happy to give you an estimate and can assure you that I will get back with you immediately if you are still interested and willing to give us another try? We are extremely saddened to have received this (well deserved) negative review, and are hoping to make something positive out of it as we sometimes must learn and better ourselves from our previous failures. Thanks, Greg

GARY M.
08/2013
5.0
custom cabinets, custom furniture, woodworking, home remodeling
  + 2 more
Greg gave us a quote and matched the original cabinets in style and color to the T. I would definitely use Greg again!
Description of Work: We had an old trash compactor that we got rid of and wanted to insert a trash drawer that matched the original pecan cabinets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$550

Angelina G.
07/2013
5.0
custom cabinets, custom furniture, woodworking
  + 1 more
Greg listens to what the customer wants, but does add his professional opinion without being pushy. This is the second kitchen he's built for me. I took his suggestion about using glass to and quot;open upand quot; the space in the first kitchen he designed for me and was so happy with the results that we used the same idea in the kitchen he helped create this time to bring and quot;lightnessand quot; to the walls of wood cabinets. Greg takes care of every detail and then some. He is as responsive after the project is complete as when he is selling you design. If you want quality and a product that reflects your style, Greg's the man.
Description of Work: We have a LARGE kitchen, office included. Greg built cabinets, drawers, and an island that included a sitting area where bar stools will be used..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,000

Royce N.
03/2013
5.0
custom cabinets
  + -1 more
1. Met with Greg to design the new cabinet. He was professional, knowledgeable and very helpful. 2. A few days after our meeting, Greg emailed the design specs for my approval and replied promptly when asked for some additional information. 3. The job ran a little behind schedule (which wasn't a problem) and Greg called me to provide status updates. I never had to initiate a phone call, leave messages or feel like I had to chase him down to get information. He took it upon himself to keep me informed and it was greatly appreciated. 4. The cabinet is gorgeous, beautifully crafted, and fits the bathroom perfectly.
Description of Work: Ordered custom cabinetry to match existing bathroom cabinets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Angelina G.
12/2012
5.0
custom cabinets
  + -1 more
Smoothly from beginning to end. Returned immediately when asked to correct a minor issue.
Description of Work: Custom made cabiniets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Carol A.
04/2012
5.0
custom cabinets
  + -1 more
He was punctual and he listens. He provided an excellent product and was up front with the pricing. He offered his suggestions.
Description of Work: He made cabinets for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    10050 6TH St. Unit G, Rancho Cucamonga, CA 91730

    http://gregscustomwoodworks.com

    Service hours

    Monday:
    6:00 AM - 8:00 PM
    Tuesday:
    6:00 AM - 8:00 PM
    Wednesday:
    6:00 AM - 8:00 PM
    Thursday:
    6:00 AM - 8:00 PM
    Friday:
    6:00 AM - 8:00 PM
    Saturday:
    6:00 AM - 8:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    824280
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Cabinet Making,
    Finished Carpentry and Woodworking,
    Furniture - Custom Made,
    Kitchen and Bath Remodeling,
    Cabinet Refacing and Refinishing,
    Unfinished Carpentry

    FAQ

    GREG'S CUSTOM WOODWORKS is currently rated 4.9 overall out of 5.

    Monday: 6:00 AM - 8:00 PM

    Tuesday: 6:00 AM - 8:00 PM

    Wednesday: 6:00 AM - 8:00 PM

    Thursday: 6:00 AM - 8:00 PM

    Friday: 6:00 AM - 8:00 PM

    Saturday: 6:00 AM - 8:00 PM

    GREG'S CUSTOM WOODWORKS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, GREG'S CUSTOM WOODWORKS offers free project estimates.
    No, GREG'S CUSTOM WOODWORKS does not offer eco-friendly accreditations.
    No, GREG'S CUSTOM WOODWORKS does not offer a senior discount.
    No, GREG'S CUSTOM WOODWORKS does not offer emergency services.
    Yes, GREG'S CUSTOM WOODWORKS offers warranties.
    GREG'S CUSTOM WOODWORKS offers the following services: All things related to custom woodworks. Build, design,finished, and installed.

    Contact information

    10050 6TH St. Unit G, Rancho Cucamonga, CA 91730

    http://gregscustomwoodworks.com

    Service hours

    Monday:
    6:00 AM - 8:00 PM
    Tuesday:
    6:00 AM - 8:00 PM
    Wednesday:
    6:00 AM - 8:00 PM
    Thursday:
    6:00 AM - 8:00 PM
    Friday:
    6:00 AM - 8:00 PM
    Saturday:
    6:00 AM - 8:00 PM