A-1 Budget Glass LLC

Installed a shower wall and adjoining shower door in our newly remodeled bathroom. soon after the door slipped and began hanging unevenly. had to call them a half a dozen times over the next few months. Each time they would come and tighten the bolts to correct. After a couple of weeks the issue would pop up again. | |After the last time I recommended that they install a third hinge in the middle as two hinges were not sufficiently strong enough to hold such a heavy door. The owner agreed (finally), although this meant that they would have to completely replace the entire door. | |Three weeks later they came and installed the second door. Unfortunately they did not bring the sill / door stop as it was not in stock. After one week I called the receptionist who stated that they would bring it by to install it when a technician was in the area. No consideration to our inconvenience for the past year. No consideration for my convenience. | |It was clear that this receptionist did not care for the hassle I appeared to be causing. She was rude and abrupt each time she was on the phone with me. Matter of fact, a couple of others were rude on the phone as well...although not as bad as she. | |The TECHNICIANS were very nice and polite. They are the only reason I did not grade a couple of the areas 'F' as opposed to the 'D' that I marked. Always apologizing for the hassle that we were going through. Those in the office....not so much. | |I would NOT recommend this company. Matter of fact, when I read reviews of others on other sites it was apparent that someone in the office was 'rebutting' those comments of customers...although they would make it seem as if they were other customers. Very obvious. | |My case is rather unique and really stands out. Betting that a rebuttal might pop up on Angie's List. Stand by.....