Heath Stairworks, Inc.

This company took on my small job when other companies couldnâ t be bothered. I greatly appreciate that. It was heartening to know that someone is looking out for the little guy.

I am THRILLED with my experience with Health Stairworks, Inc. They were immediately responsive to my initial call about our stair railing project, took the time to answer all my questions and had a competitive price. They were able to get my project on their schedule earlier than expected, and the contractor we had (Russ) was simply outstanding. He was so professional, kind, curtious and FAST. He is a master as his craft and it shows. He did everything to perfection, literally. The original timeline was 3-4 days and he was done in less than a day and a half. We are simply blown away at how outstanding our entire experience with Health Stairworks, Inc. has been. The customer service, responsiveness, professionalism, quality of work and price are TOP NOTCH. They are the real deal, book them TODAY!

Called on a Monday, new stair railing by Wednesday night!! Quality workmanship and great customer service! Will definitely recommend to all our friends and neighbors,

JEFF DID A BEAUTIFUL JOB.

They were very professional, personable and did beautiful work.

They communicated what they were going to do, asked clarifying questions when needed, and proceeded with the job as requested. The stairs look AWESOME! I wish we would have got them done years ago. We get complements on them all the time. Thank you Jim and Russ!

They were fast and did good job on our stairs. The price was very reasonable. It has been many years since the job was done in 2013. The staircase is still good.

Good workmanship, and communication

Jim and his guys did an amazing job relocating our staircase from the middle of our entry to one side of our entry to create a great flow from front to back. The process was completely seamless with great communication along the way and quality work provided by his installer and all at a very reasonable cost. Highly recommend Heath Stairworks.

Extremely profound excellent quality workmanship.

Quality of workmanship was excellent and so was the service

Extremely professional and nice to work with. Great communication, kept everything on time. Stairs look wonderful. Was not the cheapest quote but I feel you get what you pay for. Great workmanship overall.

Great experience. I wanted wood floors for a custom staircase. Jim was wonderful to work with and very knowledgeable. The work was done well and on time. I received many compliments.

The rework project turned out better than we expected and ahead of schedule. Russ is a great craftsman. On a scale of 1-10 the work is a 12. Great job Heath Stairworks!

Excellent craftsman

True craftsman. Each crew was on time, clean, and professional. Construction workers (in my opinion) are notorious for not cleaning up after themselves. Not these guys. If it were not for the beautiful staircase, you wouldn't have known they had been there. Friends, neighbors and family have raved how it has transformed the look of the house. I like to do a lot of home improvement projects on my own. That way I have no one else to blame when I find minor flaws or parts that don't fit exact (in other words, I'm hard to please) This work is as good or better than I could have imagined and would highly recommend them.

Terrible experience. I hired Brock heath for a handrail installation in our home. I stated from the very beginning that I did not want any red tones in the stain and I have it in writing. I even met with him to choose the color, a walnut shade. The day the railing was installed I was at work and my husband was able to work from home so someone would be there. The installer, Russ, showed up with the wrong post and after my husband told him he didn't like it, he called Brock. A few minutes later, Brock called my husband and tried to convince him to keep it but my husband said no. Russ then left for a few hours to get the one I had chosen. Later that day, before applying the stain he showed it to my husband. My husband said it was very dark so Russ said he would lighten it. After that, he showed my husband a stain sample and insisted that after lightening it, he had gotten the color I had chosen with Brock. No alternatives were offered. My husband, who was not involved in the decision making process and was only home to open the door, was under the impression that they were professionals and had picked everything out with me, agreed. I got home around 7.00 pm and Russ was still there. Since he showed up with the wrong post and took almost 2 hours to get a new one, got off to a late start and was still there. When I saw the railing, my first reaction was that I loved it. Russ did a good job. I asked about the color and he said that the wood had taken the stain that way and to see how it looked the next day once it was dried. I sent Brock an email saying that we were happy with the work Russ had done. The next morning when I got up I realized that the stain was red!! I immediately took pictures and sent them to Brock. On my way to work I called him and what I encountered was unbelievable. Brock said that the color I picked out was Mahogany. I told him that there was NO way I would pick that color because it has red tones and that I picked a walnut shade. The conversation only got worse from there. At that point, all I wanted to know was what my options were to fix it. When I asked him why he had shown me stain samples with red tones when I had indicated in writing that I didn't want, his answer was that "It is not Heath Stairworks' responsibility to interpret "red" the same way you do" I am beyond appalled with Brock's behavior. I tried to reach an agreement with him and even offered to split the cost to have it re-stained and his answer was no. I'm sure that there are many great handrail installers out there, please keep our story in mind when considering Heath Stairworks.

Very professional. We got exactly what we envisioned. Very clean.