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Furniture Rescue

Furniture Refinishing and Repair, Antiques, Water & Smoke Damage,

About us

Additional phone number - (916) 635-8890.

Business highlights

35 years of trusted experience

Services we offer

Furniture repair & restoration. Antique restoration. Chair Caning and Rush weaving. Recliner and lift chair repair. Office chair repair. Minor Upholstery. (dining room chair seats etc.)

Services we don't offer

Complete re upholstering.


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.818 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
0%
3
0%
2
0%
1
22%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.8
punctuality
4.9
Showing 1-18 of 18 reviews

David S.
06/2017
5.0
furniture repair
  + -1 more
Great under quote
Description of Work: Repair broken spring on back of couch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nathalie M.
03/2017
1.0
furniture repair
  + -1 more
Unresponsive, no follow-up
Description of Work: Unresponsive, no follow-up

Rating CategoryRating out of 5
responsiveness
1.0


Alice J.
10/2016
1.0
furniture repair
  + -1 more
didn't, since they never got in touch with me after two emails through Angie's List.
Description of Work: stripping and refinishing furniture

Rating CategoryRating out of 5
responsiveness
1.0


JACK M R.
06/2016
1.0
furniture repair
  + -1 more
Business must be so good that they don't need any more business. Will call someone else.
Description of Work: Wife called, was told to call owner back. She did call back and left a message. I then sent a picture of the table to be refinished, never got a call back.

Rating CategoryRating out of 5
responsiveness
1.0


Ruth R.
10/2015
5.0
furniture repair
  + -1 more
unknown
Description of Work: I had a cherry wood china hutch that sustained smoke damage. Not only did John's Furniture Rescue restore the finish and get it to exactly match the bottom chest, it was upgraded to have touch-activated dimmer/off switch for the lights. They weren't the least expensive, but the detailed quote gave me confidence that the restoration would be very high quality. And they even exceeded my expectations!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Robert H.
08/2015
5.0
furniture repair
  + -1 more
unknown
Description of Work: Repaired wood desk chair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

M A.
07/2015
1.0
furniture repair
  + -1 more
If you have an email link permitting customers/potential customers to contact you, it implies that you are willing to check your email and take a few minutes to respond. If you are going on vacation, and you are the sole person who looks at the emails, you should do that and respond before you go on vacation. The gentleman who answered the phone was pleasant, but unable to help me. I will now deal with the manufacturer.
Description of Work: Provider has an email link, allowing potential customers to inquire about services and parts. I filled this out in detail concerning an electric recliner on June 26, 2015 and sent it. I heard nothing. Ten days later, on July 6, 2015, I called and spoke to a gentleman who advised that "John" is the only person who looks at the emails, they had been very busy, and John was on vacation.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


Response from Furniture Rescue
I am very sorry I failed to respond to your email. I know it must be frustrating to wait 10 days and receive no response. That is entirely my fault. I should have activated a "vacation" response before I left. We are a very small family owned and run business. The young man you spoke to is my son. My wife and her mother do all our caning. My sister sits in from time to time to answer the phone. I have been in the furniture repair and restoration business for 40 years and have repaired recliners for about 30.. These days I spend most of my time running the office, doing the books, handling the emails and guiding everyone on how to approach each and every repair. It is entirely my fault you did not receive a response. I was so busy trying to get caught up with everything that needed doing before I left town. I am sure more than one thing fell through the cracks. It didn't help that Kevin (my son the one you spoke to on the phone) broke his foot 2 weeks before we were scheduled to leave so I ended up pulling double duty prior to leaving. I think with the internet age we have all come to expect instant (or at least rapid) responses from operators standing by. In this case it is just me. I have 30 years experience with reclining chairs and there is a need in our community for someone to repair them. I do my best keep up with the demand. Because of your review I may discontinue that service. Honestly with a large percentage of recliners being manufactured overseas it is getting increasing difficult to get parts for them anyway. All our other reviews are 5 star A plus. We take great pride in the work we do and are honestly personally crushed if a customer isn't happy. Once again I am sorry you had a poor experience with our business. Sincerely John Anderson Owner Furniture Rescue

Richard F.
05/2015
5.0
furniture repair
  + -1 more
unknown
Description of Work: Repair and re-glue a damaged, teak side chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Susan F.
02/2015
5.0
furniture repair
  + -1 more
unknown
Description of Work: refinished bookcase and chair. Did a very good job and were very nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Jerry J.
01/2015
5.0
furniture repair
  + -1 more
unknown
Description of Work: reglued and repaired antique rocker and repaired dining room chair that had broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Michele C.
10/2014
5.0
furniture repair
  + -1 more
This was a very pleasant experience. Everyone at Furniture Repair was friendly and professional. They did an excellent job of repairing my headboard - it was impossible to tell the repair spot from the rest of the headboard. I definitely recommend them.
Description of Work: Repaired broken headboard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Judith G.
09/2014
5.0
furniture repair
  + -1 more
unknown
Description of Work: Furniture Rescue glued and refinished a child table and refinished two chairs. They also regaled and refinished an antique square table with glass ball feet. They did an excellent job and I have estimates on other pieces of furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$900

Pat S.
08/2014
5.0
furniture repair
  + -1 more
Icontacted the owner (John) by phone. As I live in Galt and they were located in Rancho Cordova (about 30 miles apart) I emailed pictures with dimensions to the owner. He provided a written quote, made arrangements for the furniture to be picked up and then redelivered after they were complete. When the furniture repair and refinish was completed, John asked me to come to his shop and inspect the furniture. When I saw the furniture my first word was WOW. They were beautiful - looked brand new. I did inspect them and am very happy with the work. I gave them my Ok and the furniture was delivered back to my home in a few days.
Description of Work: They made repairs and refinished a solid oak coffee table with 2 drawers and 2 matching end tables with drawers (1 end table was a double decker). I purchased the furniture over 15 years ago. The furniture had dings, dents and the finish was in poor condition from normal mishaps + I had moved with the furniture twice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,025

Jerry P.
06/2014
5.0
furniture repair
  + -1 more
unknown
Description of Work: It was a enjoyable expierence, it was done quickly and completely and there was no mess to clean up after John left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Mauria H.
06/2014
5.0
furniture repair
  + -1 more
perfectly
Description of Work: refurbished an antique coffee table

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Martha G.
07/2013
5.0
furniture repair
  + -1 more
The rear legs had fallen off my antique sewing table. It is a piece I found in a and quot;junqueand quot; shop in Jamestown, Rhode Island about 20 years ago. It was in sad shape so I refinished it and have enjoyed using it ever since. Recently when I opened a drawer the table fell over and I found it's rear legs had come off. I located Furniture Rescue on-line. They said they were very busy but would be glad to fix my table if it could be fixed. They also warned me that they were really busy and it might take awhile to get it back. I dropped it off at their shop on 5/23/13. They called and told me it was finished on 7/01/3. They did a fantastic job! The rear legs are now very sturdy and they also polished the table so it looks very beautiful! I know it will give me many more years of service and enjoyment.
Description of Work: Reattached rear legs of my Martha Washington sewing table

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

MARY H.
05/2013
5.0
furniture repair
  + -1 more
They were antiques and family heirlooms so I wanted them refinished to preserve them because they were damaged in the tornado. They just did refinishing and staining on them because they were badly water damaged. It seemed expensive, but worth it. It did take a long time to get the stuff back. They were busy, because it was right after the tornado.
Description of Work: Furniture Rescue refinished some furniture for us after the tornado.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

DON M.
10/2011
5.0
furniture repair
  + -1 more
SEE ABOVE
Description of Work: The furniture is our "Govenors' Table" consisting of scalloped edge table, 4 straight charirs, 2 arm chairs and 3 leaves that will seat up to10 people. It came from the residence (on Wilhaggin Drive) that was occupied by the 3 CA govenors before "Arnold". All chairs were dissambled, re-glued, cleaned, restained and sealed with laquer. The 48x48 table was in horrible shape and, basically, was completely restored. The 3 leaves were cleaned and restained.The set now matches in color and texture. The cost included $190 for pickup and delivery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

    Contact information

    3250 Monier Circle Suite J, Rancho Cordova, CA 95742

    www.furniturerescue.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    Closed
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture Refinishing and Repair,
    Antiques,
    Water & Smoke Damage,
    Upholstering

    FAQ

    Furniture Rescue is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: Closed

    Saturday: Closed

    Furniture Rescue accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Furniture Rescue does not offer free project estimates.
    No, Furniture Rescue does not offer eco-friendly accreditations.
    No, Furniture Rescue does not offer a senior discount.
    No, Furniture Rescue does not offer emergency services.
    No, Furniture Rescue does not offer warranties.
    Furniture Rescue offers the following services: Furniture repair & restoration. Antique restoration. Chair Caning and Rush weaving. Recliner and lift chair repair. Office chair repair. Minor Upholstery. (dining room chair seats etc.)
    Complete re upholstering.

    Contact information

    3250 Monier Circle Suite J, Rancho Cordova, CA 95742

    www.furniturerescue.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    Closed
    Saturday:
    Closed