1-888-4-Abatement, Inc

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They did a good job except they had the 10% Angie's List discount after the bid. When they were done he said it was more work than he thought and he showed us a picture of some screws and kept wanting more money from us. He wanted even more than we paid but I told him we would take off the 10% discount. I could have just gone with the contracted amount but I didn't want to argue. They did a good job but they shouldn't have been listed with a discount because they wanted it back. We had done some of it ourselves so we knew how hard the work was, he said it was a lot more work but we knew it wasn't. They wanted $5,000 more. The price was good in the end, it was less than the next one but not much less. Plus we went through a hassle.

I met with Neil the owner and he did the estimate himself. They were very upfront about costs and timelines and everything else I needed to know about the job. They finished right on time with no hiccups and cleaned up after themselves. Originally we were going to just have them scrape the plaster but they offered to take the plaster and lathe down as well which was a bonus! They did a fantastic job and I would definitely hire them again.

Really it went very well from the start. Neil answered every question I had about the procedure as well as how long I would be out of the house and if my animals would be safe. The entire crew is very professional, clean, punctual, polite. I didn't have any concerns about leaving them alone in my home. I offered them access to water and ice in the kitchen, Neil declined on professional grounds. The job didn't take as long as he thought so he rebated the time to my bill. He didn't have to do that. Since I was out of the house I never would have known how long they spent there. But he runs such a professional business I think it would never occur to him to do otherwise. He started when he said, finished when he said, did what he said he would do. And most important to me kept me informed of the progress the entire time. I'm glad I hired him.

They performed all work that they said they would. Neil kept in touch about the progress of the job. The crew finished and when Neil inspected the job he brought them back to do additional work the next morning. It was done professionally and on time.