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Carpet Country Flooring

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Additional DBA - San Diego Flooring co. Additional Contact Name - Coussaie Agha

Business highlights

36 years of trusted experience

Services we offer

Flooring, installation, stair cases, wood, laminate, carpet, blinds, kitchen, bathroom, showers & counter tops, hardwood, tile & stone, rugs, blinds, honeycomb, pleated shades & shutter.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.917 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
12%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-17 of 17 reviews

Erin S.
04/2015
5.0
flooring contractor
  + -1 more
Very smoothly. Good customer service and quality carpet. Two years later I still love it every time I step on it.
Description of Work: Sell and install carpet in four rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

David B.
10/2014
5.0
carpet installation, flooring contractor
  + 0 more
They did a great job. It transformed the room.
Description of Work: They sold and installed new carpet for a guest bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Ralph J.
05/2014
5.0
flooring contractor
  + -1 more
Omar is forthright, honest, knowledgeable and punctual. From a logistical perspective he ensured everything was scheduled on time and delivered as promised. His Choice Tile-Guy Moises and his partner are awesome, I cannot say enough about Moises, ranked 11 on 1-10 scale. Each day he was prompt, worked long hours and ended each day at a good stopping point as well as cleaning up behind his work. It?s rare these days to find individuals in this trade particularly that continue to take Pride in their work and know the value of pure Quality. He cut no corners and took no shortcuts as most would I suspect in order speed the job up, get paid and move on. He took his time and was very detailed in every aspect of the JOB. Don?t get me wrong here, yes he ?took his time? however he?s very efficient and the project was done with time to spare. I have complete trust in his abilities and wouldn?t hesitate for a second in the future to re-hire Moises again. Thanks Carpet Country, Omar and Team-Moises! "The bitterness of poor quality remains long after the sweetness of meeting the schedule has been forgotten." -Anonymous
Description of Work: 1. Resurfaced - Grind and remove painted/textured concrete floor; a very poor choice from previous owner. 2. Installation - Roughly 1200sq/ft (4”x24” and 8”x24” planks) of wood-like tile 3. Carpet - re-carpeted master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Yoon L.
10/2013
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
First, Omar promptly responded to my request for a quote. After getting several more quotes, my husband and I felt Carpet Country was the right fit for our budget and family. Omar and the crew at Carpet Country were wonderful. From the beginning, we felt very much at ease with everyone we interacted with throughout the process. The materials arrived in time and installed as scheduled. Sam and Moises worked tirelessly to get everything installed in time. Throughout installation, even our 5 and 2 year old enjoyed interacting with Sam, Moises, and another gentleman (can't remember his name). Omar regularly checked up on the installation. It has been a year since the completion of their work and we are completely satisfied with their service and craftsmanship. We have recommended them to many who asked where we had gotten our floors. We highly recommend them!
Description of Work: Replace 1200 square feet of carpet with hardwood flooring. installed tile flooring in 3 bathrooms. Included baseboards throughout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Nancy L.
11/2012
5.0
flooring contractor, hardwood floor
  + 0 more
Carpet Country provides accessible and efficient service, better than the Big Box approach (who did our flooring at our old address). This is a family business in Poway providing professional and personalized service with competitive pricing. You will meet with an actual owner (I met with Coussaie) to pick out materials from an extensive selection of samples. A free estimate included taking measurements at the work site, at my convenience, on the same day I met to pick out the flooring. The work was scheduled quickly for the end of the week. The installer worked all day long for two days to get our job done. We received a follow up call from the owner to see if all went well (we also received a complimentary laminate cleaning mop and cleanser!). We will be returning for additional flooring needs. Adding to this review, we recently hired Carpet Country again to install our upstairs master bathroom tile and received the same excellent installation, product, and personalized service.
Description of Work: Carpet Country in Poway installed our laminate flooring for 4 bedrooms at our new house, adjusting their installers' schedules on very short notice, so we could get work done while the house was empty before move-in. The job included removal of old carpet, installing underlayment, flooring, trim, and baseboards, and looked perfect when done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,900

Brenda B.
06/2012
5.0
flooring contractor
  + -1 more
Work began on Monday for demo, which was expected to be 2 days. As noted earlier, it took 3 days, due to a wonky subfloor. Laying the diagonal tile proceeded well, and the installers were patient as we chose nearly invisible grout. They were scrupulous in cleaning the tile so we could get a true sense of the final product. Both the tilers and the baseboard installer walked with us through the final product to be sure everything was completed to our satisfaction. The entire job took 2 weeks, but I was without a kitchen just one night (much to my chagrin; I was hoping to have an eating-out excuse for longer). A job very well done. Kudos to Carpet Country.
Description of Work: We dithered for years in doing the flooring, because it's such a long and messy job. We had bids from 3 companies, including a "big box" store. We were worried that a store-front office that looked so small might not be up to par, but we learned a big lesson: Carpet Country gave us superior service, well beyond what the big box store was willing to do. Their price was not the least expensive, but also not hugely over the other bids, which we felt probably were cutting corners. We had 3 different flooring surfaces removed: a standard ceramic tile, lots of ugly vinyl, and uglier and older vinyl in the laundry room. We chose a porcelain tile throughout the entry, powder room, kitchen/eat-in nook, family room and laundry room. Demo and prep took an extra day: the installer noted uneven subfloor, and he did a great job grinding it down and re-smoothing it. Our installers were Moises and Ernesto; they may be called tile installers, but in actuality, they are craftsmen and artists. We wanted large tile set on the diagonal with scattered decorative medallions and very thin grout lines that would be essentially invisible. We achieved all that and more. Moises even noted that keeping the existing baseboards and just adding additional quarter-rounds wouldn't be a quality finish, so we upped another $200 for new baseboards. However, with the open flow of our rooms, there was no easy way to stop the new baseboard and leave the old. Clemente did yeoman work on the mitered baseboards in order to match the existing crown molding. From the office, working with Coussaie Agha (who was a joy), we replaced lots more baseboards at no additional charge, and it looks perfect (oh, and Coussaie also kicked in a bottle of bubbly, a Swiffer-type cleaner, and at the end, a delicious plate of homemade baklava). The installers were unfailingly cheerful, and worked very cleanly, both in-process and at the end of each day. We are very pleased with the final result, and I will certainly use Carpet Country again when we do much-needed updates to the master bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Ana P.
03/2012
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Carpet country was wonderful and they are well-deserving of their consistent A ratings. The owners Nazem and Coussaie Agha provided exceptional service and advice during the process. They made several trips to my house to measure the rooms and to make sure that the moisture content of the concrete slab was low enough for wood flooring. They were very patient and helpful while I chose the different flooring materials. It was an involved process and they made sure that I was happy with my choices before proceeding. Then the installation was done by two craftsmen, Clemente and Alex. The quality of the work is excellent, they paid great attention to detail and came up with solutions to problems (such as my folding panel door, which needed a bracket holder when the old flooring was removed). They completely redid the baseboards on the stairs so that they fit the carpet properly (the original installation when the house was built was done very poorly). The floors look amazing.
Description of Work: New carpet in the upstairs bedrooms and stairs, re-position baseboards on the stairs. New engineered wood floors on main floor (living, dining and study). Designed a bracket holder for my folding panel door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Anne K G.
02/2012
5.0
carpet installation, flooring contractor
  + 0 more
Everything turned out great. Their price was very reasonable compared to the other quotes I received. The installers were friendly, polite and accomodating.
Description of Work: I purchased carpet through them and they also installed the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Helen F.
07/2011
5.0
carpet installation, ceramic tile, flooring contractor, hardwood floor
  + 2 more
We couldn't be happier with the quality of the products or their workmanship. The workers are considerate, communicate well, and just do things right. We are happy we didn't try to cut costs and had the job done right. It was more expensive than we had hoped, but we wanted the floor finished on-site. Scott made sure to educate me on all of our options and showed me more affordable options like prefinished wood floors and laminate. By having all the floors replaced at the same time, everything is level and looks great.
Description of Work: We replaced the flooring in our entire house (1957 sq feet) replaced before moving in. We chose an expensive wood floor, an engineered, unfinished red oak. We had the bathrooms and laundry linoleum and carpet replaced with a beautiful travertine. And finally, carpet in the bedrooms. They also installed new baseboards throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Judith B.
07/2011
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Their prices are reasonable. They communicate well, and work efficiently. We had another contractor in our home at the time, and Carpet Country worked around them well. I really appreciated that were flexible with scheduling.
Description of Work: They installed new carpeting and hardwood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Truit T.
03/2011
4.0
carpet installation, ceramic tile, hardwood floor, marble & granite
  + 2 more
Scott Bowen is the owner. They did the work from September through December. We bought the house when it was in transition being readied to be put on the market. We bought it when some of the flooring had been already started to be put down. We were able to come in and pick all the carpet. We stayed with the wood that they put down so far. Then we picked up the different carpets and tile that we wanted in the different rooms and of course the granite for the fireplaces and the cabinet tops as well as the tile on the backsplashes for the kitchen. We had another company to come in and retexture the walls. Carpet Country came in and put the Ram Board down so the flooring that they had already put down at that point would not be damaged. It allowed the drywaller to come in and retexture the walls to the texture that we liked. They put down the Ram Board at no cost. When the drywalling was done, they picked it up and proceeded with the work. No damage was done to the wood flooring that was already put in. We had an issue with the refrigerator that got damaged. It took a while to get it worked out, but everything has worked out in that area. We will probably hire them when we redo our bathroom.
Description of Work: Carpet Country Flooring put in all the wood throughout our home, 2800 square foot of carpet and tile. They also put down hardwood flooring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29,000

Jennifer N.
01/2011
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
Carpet Country Flooring is fantastic and I highly recommend them. Not only were they the least expensive of all the bids, they provided the best service every step of the way - from the sale through the installation. To begin with, they spent a lot of time with us up front helping select the right tile and hardwood. I personally am not very good at being able to tell how a single square of tile will look in an entire room, so once we selected a tile, they ordered a single box so that we could lay it out and see how it looked. Carpet Country guarantees that you will be satisfied (or they will pull out the flooring), so they spend a lot of time with you up front to make sure that you will be happy. They gave us great advice and help when selecting the tile. Their installation team was also FANTASTIC! They arrived on time, let you know their schedule ahead of time, and were artists in their craft. My husband has very high standards and expectations for workmanship, and he is very happy with their work. They were always considerate of our schedule since we were living in the house while everything was getting torn up. I've never experienced contractors leaving a place so clean at the end of the day. We are extremely happy with our new flooring and with the work they did. You won't go wrong with this company!
Description of Work: We purchased and they installed hardwood flooring in three bedrooms and porcelain tile in our entry-way, living room, dining room, kitchen and family room (approximately 2,500 square feet total).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$28,000

MARLENE Z.
11/2010
4.0
carpet installation
  + -1 more
Overall, I was satisfied with the experience.
Description of Work: Carpet Country Flooring gave me an estimate to replace carpet.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT L.
08/2010
5.0
ceramic tile, flooring contractor
  + 0 more
We have used Carpet Country for the past 11 years for flooring in various homes and rentals that we have owned. They are always competitively priced, have excellent products for the money, are very professional and very knowledgeable. We will continue to use them for our flooirng needs.
Description of Work: Replaced all flooring in the 1379 sq. ft. house with new carpet and ceramic tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

ANNE G.
04/2010
5.0
carpet installation, flooring contractor
  + 0 more
Carpet Country came in and performed a very professional installation just before Christmas on very short notice. Scott came over with samples and recommendations and set up the install very quickly. The installers came on time, cleaned up when they were done and finished earlier than promised, including moving all the furniture back.
Description of Work: Removal/disposal of interior carpeting and pads, complete interior carpet and pad replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Mark R.
01/2007
5.0
flooring contractor
  + -1 more
They did the job VERY quickly and with GREAT consideration that every day closed we were losing valuable business. In a time of great stress we really felt like they were on our side and were genuinely concerned with getting the job done well and quickly. They seemed to care about the project as much as if it had been done in their own homes - and you can't ask for more than that.
Description of Work: Our retail space was flooded and the entire laminate wood floor was destroyed. Carpet Country did the original install, so we contacted them for another floor and its installation. Price included flooring and installation for 800 sq ft.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

    Contact information

    1219 9th St, Ramona, CA 92065

    www.carpetcountryflooring.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Carpet Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Ceramic Tile,
    Marble and Granite,
    Window Treatments

    FAQ

    Carpet Country Flooring is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 5:00 PM

    Carpet Country Flooring accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Carpet Country Flooring offers free project estimates.
    No, Carpet Country Flooring does not offer eco-friendly accreditations.
    No, Carpet Country Flooring does not offer a senior discount.
    No, Carpet Country Flooring does not offer emergency services.
    Yes, Carpet Country Flooring offers warranties.
    Carpet Country Flooring offers the following services: Flooring, installation, stair cases, wood, laminate, carpet, blinds, kitchen, bathroom, showers & counter tops, hardwood, tile & stone, rugs, blinds, honeycomb, pleated shades & shutter.

    Contact information

    1219 9th St, Ramona, CA 92065

    www.carpetcountryflooring.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM