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Zerorez Bay Area

Carpet Cleaning, Air Duct Cleaning, Upholstery Cleaning,

About us

We are dedicated to treating you and your home as one of our family. We are focused on creating raving fans and cleaning your home the right way. Here at Zerorez, we make sure every technician is well trained and delivers an honest service for a fair price. Bringing new life to your carpets, rugs, upholstery, and other hard surfaces. We hope you will find our team and system far superior than any other cleaning on the market. Thank you for stopping by!

Business highlights

22 years of trusted experience

Services we offer

Air Ducts, Hardwood Flooring, Upholstery, Hard Surfaces, Area & Oriental Rugs, Pet Treatment & Anti-Bacterial Protectant

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6241 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
14%
3
4%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 201-225 of 241 reviews

Penelope L.
09/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Louis T.
08/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: clean carpet, well.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

John T.
08/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: They had cleaned a fairly large carpet area in my home on July 24. I called them back a few days later to report that there were a couple of areas on the carpet that didn't get fully clean. They came back today and got it done (at no additional charge).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157

roland G.
08/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$250

Deborah M.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I don't remember exactly but I thinks it was June 23, 2015 and I think I paid $130.00

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lana K.
07/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: I bought a deal for $129 for 3 rooms of carpetcleaning but paid extra for stain & odor protection.
Rating CategoryRating out of 5
Yes, I recommend this pro

Beverly H.
07/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sherry A.
07/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
.
Description of Work: Cleaned carpet, sofa, and chair. | |Because of some very persistent stains I was considering replacing 15-year-old wall to wall carpeting in a very large living room. Since the carpeting was otherwise in very good condition I decided it was worth letting Zerorez have a go at the stains before spending thousands of dollars to replace an otherwise perfectly good carpet. | |They were able to get the stains out, and make the carpet look new again. So, the relatively small amount of money I payed them to clean the carpet (the majority of the charge was for the furniture), and the amount of money it saved me, it was more than worth the cost. | |They also did an excellent job on the furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Cindy F.
06/2015
5.0
carpet cleaners, house cleaning
  + 0 more
unknown
Description of Work: Cleaned carpets throughout our condominium. They were very easy to have around and stuck to the quote I received on the phone. Very professional and nice people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joshua R.
06/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Gary B.
05/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James M L.
04/2015
5.0
carpet cleaners
  + -1 more
It went well......
Description of Work: Did some special cleaning of some pet stains and 4 rooms and a hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Zerorez Bay Area
Thank you [Customer Name]. I am glad the pet stains look good and your experience went well. Have a great day.

DENISE A.
04/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Annelies H.
04/2015
4.0
carpet cleaners, upholstery cleaning, air duct cleaning
  + 1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Catherine R.
03/2015
5.0
carpet cleaners, air duct cleaning
  + 0 more
unknown
Description of Work: Cleaned the carpets, and removed many pet stains that we thought would be permanent. Looks great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Zerorez Bay Area
I am so happy the stains came out [Member name removed]. Thank you so much for letting us know how the service turned out. Have a great week.

Kristen T.
03/2015
5.0
carpet cleaners, air duct cleaning
  + 0 more
unknown
Description of Work: I have used Zerorez twice and have been very happy both times. The technicians are very thorough and conscientious. I will not hesitate to recommend them and will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Zerorez Bay Area
Thank you [member name removed] for your continued support. We appreciate you making the choice to use us again. Have a great week.

Deborah M.
01/2015
5.0
carpet cleaners
  + -1 more
It went well.
Description of Work: cleans capets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Zerorez Bay Area
Thanks (removed member name), so happy that it went well.

Lloyd L.
12/2014
5.0
carpet cleaners, air duct cleaning, upholstery cleaning
  + 1 more
.
Description of Work: Cleaned Thanksgiving food stains from sofa cushions

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$224

Response from Zerorez Bay Area
Thank you [member name removed] for your review. I am glad the couch is cleaned and ready to tackle Christmas. Hope you have a great holiday.

Cindi F.
08/2014
5.0
carpet cleaners, house cleaning
  + 0 more
Great service and process!
Description of Work: Offered a different type of deep cleaning service for pet stains.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Wade E.
06/2014
4.0
carpet cleaners
  + -1 more
Prompt and good service.
Description of Work: Cleaned living room and dining room carpets

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Ben W.
06/2014
1.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$360

Joyce S.
06/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: areas discussed where pet urine was located was not all treated. charged per area although spots were missed. where it was treated it was effective.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Zerorez Bay Area
[member name removed], if any areas that you paid for and didn't get the results you expected, please call the office at 877-321-0739 and we can come back out to fix. Thanks

JoAnn W.
06/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: Cleaned carpet in hall, front room dining combo and family room. Just painted and tech was very careful not to nick new paint. Carpet is old but came out great! Will call them again as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Judith S.
05/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
unknown
Description of Work: Cleaned carpets as directed. Way too expensive

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Response from Zerorez Bay Area
Thank you for taking the time to let us know how we are doing. I am glad you were happy with the service you received. I know we are a little more expensive than other cleaners but I hope that you will see the difference in the length of time your areas stay cleaned.

Anand S.
04/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: $99 for Two Areas Plus a Hall of Carpet Pre-Treating, Cleaning and Disinfecting
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

14055 Kirkham Way Ste 103, Poway, CA 92064

http://zerobayarea.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
Upholstery Cleaning,
House Cleaning,
Floor Cleaning and Waxing,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Ceramic Tile,
Marble and Granite,
Mattresses,
Heating and Air Conditioning,
Hardwood Flooring Sales and Installation

FAQ

Zerorez Bay Area is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Zerorez Bay Area accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Zerorez Bay Area offers free project estimates.
Yes, Zerorez Bay Area offers eco-friendly accreditations.
No, Zerorez Bay Area does not offer a senior discount.
No, Zerorez Bay Area does not offer emergency services.
No, Zerorez Bay Area does not offer warranties.
Zerorez Bay Area offers the following services: Air Ducts, Hardwood Flooring, Upholstery, Hard Surfaces, Area & Oriental Rugs, Pet Treatment & Anti-Bacterial Protectant

Contact information

14055 Kirkham Way Ste 103, Poway, CA 92064

http://zerobayarea.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM