Avina Tree Service

Be Aware!!! AVINA killed my TREE and they DENIED it. We had a very nice big Brazilian Peppertree in our front yard (see photo #1). On 2/13/24, Fidel Avina from AVINA Tree Service trimmed the tree. A couple weeks later, some leaves started turning brown and drying up. Unfortunately, the Peppertree died completely in late June when all the leaves turned brown and dried up (see photo #2). I was told by a second tree company that my tree died because it was trimmed too much and also the chainsaw they used might be unclean. When I called AVINA Tree Service to take a look at our Brazilian Peppertree they trimmed, the first response I got from Chris from AVINA was Your tree was sick before we trimmed it. This excuse is not even logical. Fidel Avina and his team never told me my tree was sick before, during, or after the end of their tree service when I paid him $370. Our tree was very vibrant as shown on the photo before they trimmed it and I have confirmed with a nursery that a big tree will take years to die if ità ¢ s sick. Chirs kept telling me that he would send someone to look at our Peppertree again, but no one showed up. It was not until 10/7/24, that Fidel Avina showed up at our house to talk to my husband. He told my husband à ¢ it was your wife asking me to cut it smaller Yes. I asked him to cut it smaller. Isnt that the purpose of trimming? However, I did not ask him to kill the tree! The Peppertree would not need trimming if it was not big. I thought AVINA was licensed to do the tree trimming service and he claimed he has been a Tree Arborist for 20 years. To my knowledge, to become a certified Arborist in the state of California, you need to pass a written test after being in the Arboriculture field for a minimum of 3 years, but he blamed the paying customer for his own mistakes! To move forward, my husband offered to help with half of the cost of a new tree (so we can choose the tree we like) but Fidel asked my husband to also cover half of the tree removal on top of the cost of the tree. Lets be honest here, we went to a mainline Nursery with 9 locations in Southern California, Moon Valley Nurseries, in order to find out how much it would cost to replace our full size Brazilian Peppertree with a new one. The total cost was $19,334.35 with the Peppertree alone costing $14,999. We did not ask AVINA for $19,334.35 (see Photo 3) to replace the Brazilian Peppertree they killed. For less than $2,000, they should be able to remove the dead tree and plant a new younger tree than our now dead Peppertree. It is unbelievable to me that Fidel even asked my husband to pay for half of everything on their own mistake! I believe AVINA should first refund me $370.00, for the tree trimming service they failed at. After that, AVINA Tree Service can then talk about how to come up with a compromised solution with a younger tree.

Felipe of Avina Trees was a God send! Professional, understanding, customer service oriented, and delivers as promised. I have referred him to a couple friends and would not hesitate to hire him again.

I haven't had our trees trimmed since prepandemic. Avina Tree Service came in same day with a large crew and topped and trimmed 6 junipers and removed the offshoot babies on 6 sego palms in little over an hour and the place was spotless when they left. Their pricing is competitive and I would definitely use them again.

Avina Tree Service did excellent work on the two trees they trimmed. They are very good at what they do and they left my place clean and neat. I'm glad to get to know them for future tree trimming needs.

price and work quality are good! Also very efficiency!

Very easy to work with. Polite, professional. I feel like I got good value for my money.

5 stars

Made a quick decision yesterday to trim our tree before the Santa Anas. They called back immediately to set up a quote and were at our house within 2 hours. Spoke for a few mins, company is fully licensed and insured. We made arrangements to have them come next day and they were here bright and early, taking care of everything while we were at work. Arrived home to our tree trimmed down to my exact request and all of the shrubbery cleared that we've been procrastinating on getting rid of. FANTASTIC job. Friendly, experienced, and super professional. Will definitely use them again.

So i have used Avina tree service and always have had great service and they always do great work. I am happy with the pricing more than fare.

They were available and got it finished the day I contacted them. They were easy to work with and did an outstanding job.

Avina showed up the same day I requested an estimate, gave me a good estimate, and then came with their work crew the same afternoon and completed the work all in the same day. They did an excellent job trimming my two queen palms and and huge bougainvillea bush, as well as cleaning up a bunch of yucca plants. I would definitely hire them again the next time.

Very professional and efficient

Great customer service as well as service. Fidel is the best !

I was very pleased with the work done by Avina Tree Service. Had a large number of ficus trees that were very tall. they trimmed them in half and made sure my roof was clear of any branches. They showed up on time and completed the job in one day. Definitely will use them again.

We've used a lot of trimmers over teh years. Avina is the best we've had, Highest quality trimming of our palms, full clean up, friendly - great service. Couldn't be happier.

quick service

Very professional - tough tree stump removal, as the tree had grown between a fence and our neighbor's yard. We would use Avina Tree Service again!

Very professional

Did a great job, extremely pleased with work and job done. Reviewed on Yelp as well

Fidel and his 5 men crew were, professional, courteous, and observed all health and safety precautions. I highly recommend this tree serving group. Outstanding job and the price was extremely reasonable. Excellent experience.

Fast reliable efficient and great cleanup!! Very professional and nice to work with!!! Awesome group of guys!!! Took down a huge tree within one hour and cleaned up and weâ re gone for very reasonable price!!! THANK YOU!!

He clean my palm trees and trim my avocado tree.

Arrived on time, very professional, no pressure. Crew worked quickly & were very careful of surroundings (plants, etc). Upon completion, they cleaned up area really well. I was very pleased w/the work done & as importantly, w/the crewð ð ¼

Good experience. They set an appointment quickly and were prompt. Their Bid was really good and since they came prepared and they had the equipment ready to go, we went for it. My husband was so impressed he called them that night to schedule a tree trim at his Pops place. Nice to have peace of mind that it's done and the people we hired really listened to what we wanted.

Avina Tree Service is reasonably priced, with quality work! They were friendly, fast, respectful and professional! They did a fantastic job on my palm trees and and cleaned up everything! They even made sure that anything that went into my neighbors front and back yard from doing my job was free of debris as well! I highly recommend them!