Despite several attempts to contact vendor, he didn't return any calls
Description of Work: Skylight Installation
Rating Category
Rating out of 5
chris H.
11/2015
1.0
skylights
+ -1 more
unknown
Description of Work: They never returned multiple calls.
Rating Category
Rating out of 5
responsiveness
1.0
Bev L.
05/2014
5.0
skylights
+ -1 more
He’s EXCELLENT. A+! He built it custom and pointed out that the previous installation left about a 1 inch gap. He recommended a separate brand than I initially wanted and I'm definitely happier. He was very punctual and clean. I wouldn't hesitate to use him again and definitely recommend him!
Description of Work: I had him replace my skylight (the plastic had cracked).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Douglas C.
06/2013
1.0
skylights
+ -1 more
We have selected another company.
Description of Work: Made several calls to this company and never even received a return phone call. We have used numerous contractors on Angies list and have always been very pleased. Unfortunately this is one company that we won't be using and will not recommend to our neighbors.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Gary B.
04/2013
5.0
skylights
+ -1 more
Fine.
Description of Work: A little trouble getting a bid. Showed up to do job on time, did a good job, left area clean. Does not appear to leak although this last winter was not severe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Barbara M.
12/2012
2.0
skylights
+ -1 more
See above.
Description of Work: Do not use this resourse for Skyllghts! I contracted for one large skylight and two tube lights. The work was not completed correctly, had to be re-done and was not entirely completed as promised. Communication was very difficult as phone calls were not answered and messages not responded to at all! Very unsatisfactory.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$2,800
Stan F.
04/2012
5.0
skylights
+ -1 more
Things went well. The skylight was installed and he cleaned up after himself.
Description of Work: Harlan replaced a skylight at my mother's house. He did it very quickly. The skylight was ordered and came in on Thursday. He installed it the next day on Friday. He had done quality work at my house 15 years ago. I found him again on Angie's List and called him to do the work on my mother's house. I know he's very experienced when it comes to skylights.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$465
Steven V.
11/2011
5.0
skylights
+ -1 more
We have two 25 year old skylights with manual opening mechanisms. The skylights are still in great shape, but the opening mechanism had stripped out. I contacted the manufacturer. They set me a new mechanism. I am a middle capacity DIYer, but found that this job was beyond me. Most of the contractors listed under Angie's List for skylights wanted no part of repair of skylights- they only wanted to replace both skylights for $1000-$1200. A couple of contractors wouldn't do the skylights unless we re-roofed with them. Harlan Smith not only replaced the actuators, but he used the one I had already obtained from the manufacturer rather than making me buy both through him. He got the work done in less than a morning, two hours if I remember correctly, and cleaned up after himself. The installation has worked through the summer just fine. We couldn't be happier.
Description of Work: He replaced the operating mechanism on two openable skylights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Karen M.
10/2009
4.0
skylights
+ -1 more
It took them a bit longer to complete the work. Their pricing was not very high at the same time it was not low as well.
Description of Work: They replaced a skylight and added 2 new ones.
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Service Categories
Skylights
FAQ
Harlan Smith Skylights Inc is currently rated 3.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Harlan Smith Skylights Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Harlan Smith Skylights Inc offers free project estimates.
No, Harlan Smith Skylights Inc does not offer eco-friendly accreditations.
No, Harlan Smith Skylights Inc does not offer a senior discount.
No, Harlan Smith Skylights Inc does not offer emergency services.
Yes, Harlan Smith Skylights Inc offers warranties.
Harlan Smith Skylights Inc offers the following services: Residential & commercial daylighting.