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SEARS

Appliance Repair, Kitchen and Bath Remodeling, Appliance Sales and Installation,

Reviews

3.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
33%
2
0%
1
33%


Rating CategoryRating out of 5
quality
2.9
value
3.0
professionalism
2.9
responsiveness
3.0
punctuality
3.0
Showing 1-3 of 3 reviews

Karine R.
05/2017
1.0
appliance repair
  + -1 more
Horrible, the installation crew messed up a couple of times. They brought me the wrong patio door 3 times! Wrong size, wrong color! The patio door mesh got loose and it's been 274 days and they still have not come to fix it. Their reason: oh we don't have technicians close to where you are to service you. If that's the case, don't have a Nationwide business. I live in the Bay Area for crying out loud! Worst customer Service ever!
Description of Work: I changed all my windows and patio door through SEARS.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$8,000

Susan W.
12/2014
3.0
appliance repair, countertops, home remodeling
  + 1 more
Very high sales pressure to do it NOW. Unattractive choices of countertop quartz samples. We eventually just cancelled.
Description of Work: They gave us an estimate or limited remodeling of a small galley kitchen.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$15,000

Carmen J.
12/2014
5.0
appliance sales
  + -1 more
They were perfect. We ended up with who I considered to be the sales rep we have ever had at Sears or any other store. He was very informative, very cooperative, he had all the details and information that we asked for at the top of his head. He didn't have to go and look it up. He was very good.
Description of Work: I used Sears for stove, refrigerator, microwave, and dishwasher about 2 weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

    Contact information

    1700 STONERIDGE DR STONERIDGE MALL, Pleasanton, CA 94588


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Kitchen and Bath Remodeling,
    Appliance Sales and Installation,
    Countertops and Backsplashes,
    Cabinet Refacing and Refinishing,
    Real Estate Auctions,
    Marble and Granite,
    Window Tinting,
    Jewelry Sales/Design/Repair,
    Flooring Sales and Installation,
    Ceramic Tile,
    Carpet Cleaning

    FAQ

    SEARS is currently rated 3 overall out of 5.
    No, SEARS does not offer free project estimates.
    No, SEARS does not offer eco-friendly accreditations.
    No, SEARS does not offer a senior discount.
    No, SEARS does not offer emergency services.
    No, SEARS does not offer warranties.

    Contact information

    1700 STONERIDGE DR STONERIDGE MALL, Pleasanton, CA 94588