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PLEASANTON CARPET & UPHOLSTERY CLEANERS

Carpet Cleaning, Upholstery Cleaning, Upholstering

Reviews

4.720 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
5%
2
5%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 1-20 of 20 reviews

Nancy B.
07/2015
3.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0


Nanette H.
04/2015
2.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0


Erin A.
02/2014
5.0
carpet cleaners
  + -1 more
Carpet looks great. I will definitely contact him again.
Description of Work: He cleaned two bedrooms and a stairway/hallway, all which were very dirty and stained.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Janet H.
07/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Was happy to be able to get a quick quote on the phone with Frank who was available to come clean my carpets on Monday after calling him on a Friday night. He was very professional and friendly. He cleaned my staircase leading up to to my second floor along with the 4 bedrooms , hallways, loft area and closets. Work was done in an hour and a half and I was very happy with the results! I'll definitely them again as I thought the price was very reasonable.
Rating CategoryRating out of 5
Yes, I recommend this pro

Karen H.
02/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I called the Pleasanton Carpet & Upholstery Cleaners on a Sunday and left a message expecting a return call on Monday. To my delight, I got a call back later that evening. We quickly went over details and reviewed their service and experience. I could tell from this conversation this company was very knowledgeable and would provide good service at a fair price. And they did. They completed the job within the estimated time and to my satisfaction. They also provided some additional information on the quality of the carpet (it was in the house before we bought it), and how long it will last. They helped me achieve my goal of clean carpets in time for a important event!
Description of Work: Carpet cleaning of 5 rooms, 1200 square feet. Upholstery cleaning of a sofa and love seat.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Mark O.
07/2011
5.0
carpet cleaners
  + -1 more
Would recommend
Description of Work: Picked 9x12 rug, on time, curtious, professional. returned when requested.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Akansha G.
06/2011
5.0
carpet cleaners
  + -1 more
Great family owned business. Talked to a guy called Frank, I think, to set up the service. They answer calls promptly. They are professional, punctual and did a fantastic job. Their rates were so much better than stanley steemer or 1800 steamer etc generic carpet cleaners. They were clear, unlike other businesses that are wishy washy about their commitment to complete the job. They worked around our schedule when some renovation guys we hired went over their timeline and we had to reschedule the carpet cleaning job. Very happy with their service. Would hire them again pretty soon, whenever our carpet needs freshening up again.
Description of Work: Move-out carpet cleaning for 3 bedrooms, den, closet, stairway from garage, 1 flight of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Jennifer H.
02/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Pleasanton Carpet & Upholstery Cleaners are very professional. They come within a few minutes of when they say they are going to come. They do a great job of cleaning and make sure nothing is damaged. They are very helpful moving the furniture and take care of it.
Description of Work: Pleasanton Carpet & Upholstery Cleaners cleaned my carpets and some couches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

susan W.
08/2010
5.0
carpet cleaners
  + -1 more
very good service - prompt, good quality work, cost was as estimated.
Description of Work: carpet cleaning - several rooms and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Christine D.
11/2008
5.0
carpet cleaners
  + -1 more
I had called another carpet cleaning company, gave them a detailed description of the job over the phone. They quoted a good price, so I scheduled the following Saturday for the cleaning. We moved the furniture in advance and were ready to go. However, when the carpet cleaners arrived at my home, they wanted to increase the price 25% and refused to clean under the bed, even though we moved it to one side. I was extremely irritated by this. So I called Pleasanton Carpet Cleaners(my original second choice), told them the square footage, and asked for their availability. They gave me a much better quote and said they had a truck in the area who could be at my home within the hour. I gave the other company a chance to take the job at the price quoted by Pleasanton Carpet Cleaners, and they refused. I think they really thought they would be able to force their price increase on me because they were physically at my house. I sent them packing. Within 1/2 hour, Frank and his crew from Pleasanton Carpet Cleaners arrived and did a fantastic job!
Description of Work: Cleaned carpets in 3 bedrooms, hall, and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Yvonne V.
06/2008
5.0
carpet cleaners
  + -1 more
They picked up the rugs and dropped them off. Their pricing was very reasonable. The owner actually dropped off the rugs when they were finished. They were just very friendly and professional.
Description of Work: They cleaned three wool rug runners that I had in my hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jennifer H.
01/2008
5.0
carpet cleaners
  + -1 more
I called them because they were local, and I had a coupon. They showed up on time, were professional, and got the job done. The owner is really into good care for carpets. When they give you an estimate they live up to their quote. I've called them every time since even without a coupon.
Description of Work: Cleaned Carpets of the whole house. All spots removed completely to satisfaction. Cleaned Couches as well on other occasions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JUDY K.
08/2006
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The cleaner came on time and did a great job moving the furniture and getting the pet spots out of the carpet. Chairs look great too.
Description of Work: Carpets were cleaned throughout the house, including two floor rugs. Also, I had two chairs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

MICHELLE N.
09/2005
5.0
carpet cleaners
  + -1 more
THIS CLEANING OUTFIT WAS VERY PROFESSIONAL. THEY DID A GREAT JOB. THEY WERE ON TIME AND DID NOT LEAVE THE CARPET ALL WET. THEY MOVED ANYTHING I COULD NOT MOVE. THEY WERE GREAT.
Description of Work: PLEASANTON CARPETS CAME OUT TO CLEAN THE CARPETS IN THE LIVING ROOM AND HALLWAY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

PAT C.
07/2005
5.0
carpet cleaners
  + -1 more
They do a very good job. In fact, they did both my upstairs and downstairs. It was the highlight of my month. The guy and his crew took very good care not only of my household goods but treated me very special. I felt like I got a good deal.
Description of Work: Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

HAROLD P.
07/2005
5.0
carpet cleaners
  + -1 more
PLEASANTON CARPET CLEANING SHOWED UP ON TIME DURING THEIR SCHEDULED APPOINTMENT. THEY WENT RIGHT TO WORK AND DID A GREAT JOB. THE ROOMS LOOK AND SMELL GREAT.
Description of Work: PLEASANTON CARPET CLEANING CAME TO MY CONDO AND CLEANED THE CARPET IN TWO BEDROOMS AND A VERY SMALL LIVING ROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JOAN M.
07/2005
5.0
upholstery cleaning
  + -1 more
PLEASANTON CLEANERS & UPHOLSTERY SHOWED UP ON TIME. THE GENTLEMAN THAT CAME OUT WAS VERY FRIENDLY AND HELPFUL. HE SHOWED ME HOW TO STEAM THE CUSHIONS AND BRING THEM BACK TO THE ORIGINAL STATE.
Description of Work: PLEASANTON UPHOLSTERY CAME OUT TO CLEAN THE UPHOLSTERY ON THE COUCH AND LOVESEAT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

ALICIA M.
07/2005
4.0
carpet cleaners
  + -1 more
PLEASANTON CARPET CLEANING WAS ON TIME FOR THE APPOINTMENT THEY SET UP WITH ME. THEY DID A GREAT JOB CLEANING THE CARPETS AND WERE VERY HELPFUL. THEY STAFF WAS FRIENDLY AND POLITE.
Description of Work: PLEASANTON CARPET CLEANING CAME OUT TO SHAMPOO ALL THE CARPETS IN THE HOUSE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

MICHELLE L.
06/2005
5.0
carpet cleaners
  + -1 more
PLEASANTON CARPET WAS VERY RESPONSIVE. THEY CALLED BACK AND SAID THEY THOUGHT THEY COULD GET THE PET ODOR AND STAINS OUT. THEY CAME OUT A FEW DAYS LATER AND THE CARPETS LOOK GREAT. THE PET ODOR IS GONE. THE STAFF WAS VERY HELPFUL AND POLITE.
Description of Work: PLEASANTON CARPET CLEANING CAME OUT TO CLEAN PET ODORS AND SPOTS FORM THE CARPET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

MARTHA E.
06/2005
5.0
carpet cleaners, upholstery cleaning
  + 0 more
THE EMPLOYEES WERE NICE. THEY MOVED ALL THE FURNITURE AND WERE VERY COURTEOUS TO SENIOR CITIZENS. THEY DID A GREAT JOB OUR CARPETS LOOKED BRAND NEW. I WOULD RECOMMEND THEM.
Description of Work: WE HAD PLEASANTON CARPET AND UPHOLSTERY COME OUT AND CLEAN CARPETS IN TWO ROOMS AND ALSO THE UPHOLSTERY ON OUR DINING CHAIRS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

    Contact information

    5793 Via Peralta, Pleasanton, CA 94566


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Upholstering

    FAQ

    PLEASANTON CARPET & UPHOLSTERY CLEANERS is currently rated 4.7 overall out of 5.
    No, PLEASANTON CARPET & UPHOLSTERY CLEANERS does not offer free project estimates.
    No, PLEASANTON CARPET & UPHOLSTERY CLEANERS does not offer eco-friendly accreditations.
    No, PLEASANTON CARPET & UPHOLSTERY CLEANERS does not offer a senior discount.
    No, PLEASANTON CARPET & UPHOLSTERY CLEANERS does not offer emergency services.
    No, PLEASANTON CARPET & UPHOLSTERY CLEANERS does not offer warranties.

    Contact information

    5793 Via Peralta, Pleasanton, CA 94566