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DIABLO FLOORING INC

Carpet Sales and Installation, Flooring Sales and Installation, Carpet Cleaning,

About us

Our soft-sell approach is to listen to your objectives and help you make the best carpet and flooring choices. Let your creativity and personal preferences guide you. Take samples of your favorites to show your family or your client in their intended environment. Take your time. Diablo Flooring will provide you with as much support as you need throughout the process, so bring your excitement and enthusiasm; we know you’ll be thrilled with the end result.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Diablo Flooring does residential and commercial carpet & flooring service in Alameda County and Contra Costa County, Pleasanton, Livermore, Sunol, Castro Valley, San Ramon, Blackhawk, Danville, Diablo, Alamo, Walnut Creek, Clayton, Concord, Pleasant Hill, Lafayette, Orinda, Moraga along with most of Northern California.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
8%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-12 of 12 reviews

Cheryl G.
07/2015
2.0
carpet installation
  + -1 more
We were looking to recarpet our house and looked at carpet samples in this store. The workers were available to answer all questions because we were the only customers at the time. We found them to have little knowledge of their products, no opinions of best products, and of little help. We went elsewhere.
Description of Work: We did not use this provider.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
3.0

$10,000

Vicki M.
06/2014
5.0
carpet installation
  + -1 more
Did a great job.
Description of Work: I extended a step down into my living room from the entry way and covered it with carpet. Price was for covering the step and excluded the carpet which I had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dennis J.
02/2014
5.0
flooring contractor, carpet installation
  + 0 more
We love them. They were great, but we have not used them. If we are to get flooring in the future, they would be the ones we will go with. The quote was about $10,000 which was about what we expected. I liked that their quote was fair. We had a couple of people come in previous to them who talked about replacing all of our base boards. They were very honest and said that that would not need to happen. They were just very thorough. They were very professional in the way they measured and came out and showed us samples. When we went out to their show room, they were very pleasant and they let us take home a bunch of samples and let them read in the light that we have in the house.
Description of Work: We got a quote from Diablo Flooring Inc. for laminate installation as well as carpeting.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Rochelle P.
10/2013
5.0
carpet installation
  + -1 more
They were friendly and helpful just not the carpet I wanted
Description of Work: Went with another provider

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary S.
06/2013
5.0
carpet cleaners
  + -1 more
My experience with them was excellent. They did a very good job. The owner of the company was very personable and knowledgeable. In addition to cleaning the carpets, they used special equipment on some of the extra dirty areas. They actually replaced some sections with original carpet that we had.
Description of Work: I used Diablo Flooring Inc for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Shawn M.
02/2012
5.0
flooring contractor, carpet installation
  + 0 more
Diablo Flooring did a wonderful job. The installation went well. I am satisfied overall with their work.
Description of Work: Diablo Flooring installed carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Satish S.
08/2010
5.0
carpet installation
  + -1 more
They did a good job on the repair. They were timely and courteous. We did not compare the prices. I would have no qualms recommending them. I would them in the future.
Description of Work: Diablo Flooring Inc repaired carpets about a year ago.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

VESTA W.
06/2010
5.0
carpet installation
  + -1 more
They did a perfect job of replacing a patch of carpet that had gotten saturated. They were reasonably priced too. The quality of the carpet was excellent. I would call them anytime I want to do something with flooring or carpeting. I wouldn’t use anybody else.
Description of Work: I used Diablo Flooring Inc. to replace some rugs and carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

VESTA W.
04/2009
5.0
carpet installation
  + -1 more
Diablo Flooring did an excellent job installing carpeting in two bedrooms, a hall, a closet and stairs. the mess, even vacuumed the carpet. The first contact was the man who did the estimate and the measuring. He was on time, very polite. He brought samples from which I chose my carpet and gave me the exact cost of my choice. The installers were on time, polite and efficient. They moved all the heavy furniture, taking care not to disturb computer hookups. When they had finished, they had me come upstairs to make sure all the furniture was back where it belonged. It was not, so they cheerfully moved it into place. They cleaned up all
Description of Work: Installed carpeting in two bedrooms, a large closet, a hall and stairs, seven of which were wrap around stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Jeanne B.
03/2009
5.0
carpet installation
  + -1 more
Great
Description of Work: Diablo Flooring replaced a 4x11 piece of damaged padding; cut out and repaired a 3x5 piece of damaged carpet with a extra piece we had from the initial installation; and then restretched and tacked to complete the job. The worker was professional, punctual, and cleaned up. I phoned for an estimated and got an appoint for the next morning. I would recommend Diablo Flooring for carpet repair services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Adam E.
03/2009
5.0
flooring contractor
  + -1 more
After researching several other hardwood companies in town, I finally decided on Diablo Flooring. I’m so glad I did. Beginning with my initial encounter with Brian the owner until the job was complete, I felt like I was well treated. Brian spent a great deal of time educating me about the different woods and manufacturers that would be appropriate for my home. His professionalism, competence and attention to detail surpassed my expectations. The installers are highly skilled, clean and willing to go the extra mile to make everything perfect. Each person I encountered at this company was oriented towards providing quality service. I highly recommend Diablo Flooring. The 1,500 square feet of engineered hardwood that they installed in my home is magnificent. It is beautiful and equally as important, it is beautifully installed at a fair price.
Description of Work: Diablo Flooring installed 1,500 square feet of engineered hardwood throughout our home. They came in and had to tear out the old carpet and padding and did an excellent job of replacing it with new hardwood floors. They cover all cabinets and doorways with plastic to elimanate any dust. The job from start to finish took approximately 5 days. The workers arrived between 8-8:30 and left for the day at around 4:30-5pm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Tara S.
11/2008
5.0
carpet installation
  + -1 more
It was excellent. It is a family owned company, so contact and communication was great. They were fast to reply. The work was done within two weeks of ordering the carpet. It has been four weeks since the carpet was installed and there's been no issues with it.
Description of Work: They carpeted 1700 square feet in my home and put in new baseboards throughout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

    Contact information

    5600 SUNOL BLVD STE D, Pleasanton, CA 94566

    www.diabloflooring.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Flooring Sales and Installation,
    Carpet Cleaning,
    Hardwood Flooring Sales and Installation

    FAQ

    DIABLO FLOORING INC is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 5:00 PM

    Tuesday: 10:00 AM - 5:00 PM

    Wednesday: 10:00 AM - 5:00 PM

    Thursday: 10:00 AM - 5:00 PM

    Friday: 10:00 AM - 5:00 PM

    Saturday: 10:00 AM - 5:00 PM

    DIABLO FLOORING INC accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
    Yes, DIABLO FLOORING INC offers free project estimates.
    Yes, DIABLO FLOORING INC offers eco-friendly accreditations.
    No, DIABLO FLOORING INC does not offer a senior discount.
    Yes, DIABLO FLOORING INC offers emergency services.
    Yes, DIABLO FLOORING INC offers warranties.
    DIABLO FLOORING INC offers the following services: Diablo Flooring does residential and commercial carpet & flooring service in Alameda County and Contra Costa County, Pleasanton, Livermore, Sunol, Castro Valley, San Ramon, Blackhawk, Danville, Diablo, Alamo, Walnut Creek, Clayton, Concord, Pleasant Hill, Lafayette, Orinda, Moraga along with most of Northern California.

    Contact information

    5600 SUNOL BLVD STE D, Pleasanton, CA 94566

    www.diabloflooring.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 5:00 PM