I left phone messages but never received call back.
Description of Work: I left phone messages but never received call back.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
08/2007
1.0
furniture repair
 + -1 more
California Furniture Repair is one of 2 Bay Area LazyBoy furniture repair resources. The office customer service agents are pleasant &scheduled the appointment &forwarded the information to Dave, the "leather technician." Dave called the night before &listened to the scope of the job - repair a small tear under a 4 inch strip of duct tape (our temporary repair). He said "I don't think I can do it." He was unpleasant &disagreeable, but finally said he would call before arriving the next day. The next day, he finally showed up &was an unpleasant, surly presence. We had taken off the duct tape & he said it would take all kinds of solvents to take off the residue then he wasn't even sure if he could patch the tear. We suggested recovering the section (it was the kickplate of the recliner). He said he couldn't do it &stomped out! I was in shock. I called the office;who are aware that Dave is a problem, but he's related to another tech.
Description of Work: NONE - needed kickplate to leather LazyBoy recliner repaired. The leather technician (DAVE) was rude, surly, and said "I can't do the job." For a REAL leather technician, look at my review for the other we used, which were great!
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Service Categories
Furniture Refinishing and Repair
FAQ
CALIFORNIA FURNITURE REPAIR is currently rated 1 overall out of 5.
No, CALIFORNIA FURNITURE REPAIR does not offer free project estimates.
No, CALIFORNIA FURNITURE REPAIR does not offer eco-friendly accreditations.
No, CALIFORNIA FURNITURE REPAIR does not offer a senior discount.
No, CALIFORNIA FURNITURE REPAIR does not offer emergency services.
No, CALIFORNIA FURNITURE REPAIR does not offer warranties.