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APPLE COMPUTER

Computer Repair

Reviews

4.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
33%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.7
responsiveness
4.7
punctuality
4.0
Showing 1-3 of 3 reviews

Dorothy N.
10/2013
5.0
computer repair
  + -1 more
Gal was patient, well-informed and generous with her time. She gave me the info I needed to better use the operating system which I had installed and at no additional cost to me as my plan had run out (I'm slow) Thanks to her I was able to proceed.
Description of Work: Gave me information over the phone on the new operating system which I had installed on my Ipad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John E M.
01/2011
5.0
computer repair
  + -1 more
They are fabulous. I made an appointment and went in. There was no charge and I was in and out. They are the only company where I can go in and talk to them about the computer that I bought. You can't go to other computer store and talk to a halfway intelligent person about what features the computer has. At Apple I can do that and everyone is trained and can help me with any problem no matter how complicated it is. They are so willing and so polite. They are just a delight to deal with. They should be a model for all firms.
Description of Work: I dealt with Apple Computer in their store. I had a problem with my I-phone. They fixed it on the spot and showed me things that I didn't know.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHELE O.
10/2005
4.0
computer repair
  + -1 more
IT TOOK SEVERAL HOURS AT THE APPLE STORE. EVERYONE WAS POLITE AND HELPFUL, BUT THEY KEPT TRYING TO FIX THE PROBLEM IN THE STORE UNTIL THEY FINALLY AGREED TO SEND THE COMPUTER OFF FOR REPAIR. IT TOOK A LONG TIME TO GET THE COMPUTER BACK, BUT IT HAS BEEN WORKING FINE EVER SINCE. THE SERVICE WAS COVERED AT NO CHARGE BECAUSE IT WAS UNDER WARRENTLY, BUT WOULD HAVE COST $280 IF NOT COVERED.
Description of Work: AFTER STARTING THE OPERATING SYSTEM, THE "DISK CHECK UTILITY" WAS FAILING. REPEATED ATTEMPTS OF PURGING THE DISK AND REINSTALLING THE OPERATING SYSTEM DIDN'T HELP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$280

    Contact information

    STONERIDGE MALL, Pleasanton, CA 94566


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    APPLE COMPUTER is currently rated 4.7 overall out of 5.
    No, APPLE COMPUTER does not offer free project estimates.
    No, APPLE COMPUTER does not offer eco-friendly accreditations.
    No, APPLE COMPUTER does not offer a senior discount.
    No, APPLE COMPUTER does not offer emergency services.
    No, APPLE COMPUTER does not offer warranties.

    Contact information

    STONERIDGE MALL, Pleasanton, CA 94566