Our crawl spaces are very expansive. It took a day for the workmen to clean the areas, remove the insulation, pour the concrete, and set-out traps to make sure that there wasn't any new animal activity in our crawl space. A week later, the workmen came to check the traps and then install new wall and ceiling insulation. The workmen were punctual, diligent, courteous, and tidy. It's great to finally have the area cleaned-up and knowing that we'll have minimal, if any, future animal and rodent activity. We also signed-up for RRS's annual maintenance program at a very reasonable cost. Our biggest shout out is for owner James. He was outstanding to work with - honest, responsive, professional, and very considerate in working with us on the payment arrangements. I highly recommend Reliable Rodent Solutions!
Description of Work: We came back from a vacation and discovered that some of wall and pipe insulation had fallen or been pulled down in our expansive crawl space. We had a couple of rodent inspection companies come and James Blevin, owner of Reliable Rodent Solutions, was the only one to recognize the damage done by raccoons and recommended that we contact our homeowner insurance company. I knew insurance doesn't cover rodent damage but wasn't sure about raccoon damage. James also spoke with the claims adjuster and, thankfully, they did cover our claim which included cleaning up the entire animal droppings and replacing all the insulation. We paid separately for the exclusion (not covered by the insurance) which was having concrete poured on the inside perimeter of our crawl space to hinder animals (raccoons, rodents, etc.) from entering the underneath the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peter S.
05/2015
3.0
pest control
+ -1 more
They were not able to eliminate the rats until the tenants that were part of the problem moved out Their customer service was responsive when they thought they would be able to get more services for cleaning up after the issue. Once the cleaning was done they were difficult to get on the phone even though the rats were still present They needed to do a better job identifying the source of the problem
Description of Work: Sealed up house and installed traps to catch rats. Removed damaged insulation and clean up
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$2,000
Arthur Z.
03/2015
4.0
animal removal, pest control
+ 0 more
unknown
Description of Work: Put in one-way trap to let squirrel escape from behind siding, but would not patch the hole as requested--only left wire screen over hole. I would have paid extra to nail back the siding while he was up there, but he wouldn't do it, so I had to hire someone else to do this simple task.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
$100
Edward C.
03/2015
5.0
animal removal, pest control
+ 0 more
I have not had a problem since they performed the service.
Description of Work: In January 2014, they sealed up areas of roof that squirrels and rodents were using to enter the attic. I am now using them to seal the bottom of my storage shed to prevent rodents and snakes from going underneath to nest.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Suzanne B.
02/2015
5.0
animal removal, pest control
+ 0 more
unknown
Description of Work: Rodent proofing
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Megan H.
02/2015
5.0
pest control
+ -1 more
unknown
Description of Work: Attic cleanup, rodent proofing, set & cleared traps, & installed new attic insulation
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Janet W.
02/2015
4.0
pest control
+ -1 more
It took them eight hours to complete the entire work.
Description of Work: I used them to for attic clean up. There were rodents when I bought the house and so they cleaned it up. Also when the roof was done, there was debris and stuff that was left behind and they cleaned it out too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Nicholette P.
01/2015
5.0
pest control
+ -1 more
unknown
Description of Work: Excellent provider. Sealed the entire perimeter of our home. Prompt, professional, fast. Beat competetors bids by $600. Definitely would rehire.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Roger W.
01/2015
5.0
pest control
+ -1 more
The experience I had with them was very good. I like the way they did the inspection and they were very conscientious about closing the opening but 15 months later, they are back in my attic. So these guys are going to show up again tomorrow. I think they did a good job but on the other hand it looks like I?m going to have them back too. So I?m not sure how to answer your question on how good is their service. However, I like them because they were very conscientious about looking for entries where the rodents might get in. But I cannot answer how efficiently their work is. I don't remember having any problems with their punctuality.
Description of Work: I used Reliable Rodent Solutions for pest control.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Harshavardhan T.
08/2014
5.0
animal removal, pest control
+ 0 more
Very responsive, on time, professionally done, took pictures before and after the cleanup, followed up to check traps later next week.
Description of Work: Rodent proofing and crawl space cleanup for 2100 sq ft
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,545
Doug K.
06/2014
5.0
pest control
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Victor H.
06/2014
5.0
animal removal, pest control
+ 0 more
unknown
Description of Work: We called on Reliable Rodent for an estimate of rodent proofing. The receptionist was very good with returning calls and follow up. The service man came to inspect our house and give an estimate for rodent proofing. My only concern was that they did not go into the attic to see how bad our problem was. We did not use them because their quote was quite high and we decided to go with a company who specializes in attic cleanup also. | |Anyhow, if we only had a rat problem in future, I would likely call them for work, but our problem involved birds, and busted vents so it was a little beyond what they could provide, but would use them if it was a specific rodent issue in future.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Neal S.
05/2014
5.0
pest control
+ -1 more
James Blevins did the estimate and the work (with a helper). Excellent service, prompt and attentive to our needs. Would use them again (which we hope will never be needed).
Description of Work: Rat proofed our house and other buildings as well as cleaning up the rat mess.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
semon R.
04/2014
5.0
pest control
+ -1 more
unknown
Description of Work: Proofed the house from rodents entering and set traps. They came back to pickup traps every few days until nothing was caught. Nice job of following thru and full of information on how to prevent future problem from repeating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Brian P.
04/2014
2.0
animal removal, pest control
+ 0 more
What was promised - Here's the Deal: $249 for $395 worth of rodent exclusion Full inspection of your home to find rodent entryways - Advising on interior rodent-proofing prevention such as food and trash placement $395 credit will be applied to final cost of rodent exclusion 12-month service warranty --------------------------------------------------------- My comments - Technician arrived on time, but only walked the exterior of the home, and agreed with the key areas I pointed out to him. He never entered the attic or crawlspace, where rodents tend to gather - I expected a more thorough inspection and determination of course of action to remove pests, based on their website- he spent less than 10 minutes there and never returned, nor did anyone call about further work, as suggested. I was essentially duped for $245 - Not happy at all.
Description of Work: Provide a complete inspection of house, for rodent intrusion-
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0
$245
Brigette F.
03/2014
5.0
pest control
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$3,400
Kathryn O.
03/2014
4.0
pest control
+ -1 more
It was fine. They were very efficient and friendly. I didn't have any complains. I am happy with their service.
Description of Work: I had a Big Deal purchase from Reliable Rodent Solutions and they closed up a hole of some creature that was getting into the roof. They also set some traps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$249
Response from Reliable Rodent Solutions
[member name removed], Thank you for your review! We appreciate your kind words. Mike Maxon Owner
Rena D.
01/2014
3.0
pest control
+ -1 more
Arrived on time. Inspected the premises, made suggestions, provided a contract, all within an hour.Estimator was professional, knowledgeable & friendly.Unfortunately basic services and suggested additional services were beyond our budget. The company has recently changed hands since Angie's List rated them.
Description of Work: I purchased a Big Deal from Reliable Rodent Solutions - $249 for $395 Worth of Rodent Exclusion
Rating Category
Rating out of 5
$249
Response from Reliable Rodent Solutions
Thank you for your review! I'd like to assure you that I, Mike Maxon, am the original owner since we opened our doors in 2011. If you have any problems in the future, please do not hesitate to give us a call.
Molly C.
11/2013
4.0
animal removal, pest control
+ 0 more
They inspected exterior of house, identified openings, gave estimate. Came back a second time to seal openings and set traps. Came back a third time to pick up traps. No chemicals used. The only reason I gave them a B is that they did not know how to handle the coupon from Angies list, and this required an extra visit that I had to take time off work for. The first visit could have been avoided if they realized how the coupon worked.
Description of Work: I purchased a Big Deal from Reliable Rodent Solutions
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Larry D.
11/2013
5.0
pest control
+ -1 more
Reliable Rodent solutions came and sealed up our attic and crawlspace to prevent rats and other animals from getting into our house. They were punctual and efficient. They have since laid traps to clear out any rats that may have been trapped and will come back as many times as necessary to get rid of any remaining animals. They offer a 1 year guarantee on their work. While the service was pricey, they did a good job.
Description of Work: I used RELIABLE RODENT SOLUTIONS
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
JUDY M.
10/2013
5.0
pest control
+ -1 more
Good. Workers were very personable and professional. Ugly work, but they didn't complain.
Description of Work: Inspected house for possible rat entrance areas. Dug 5" trench along wall for 15' and poured cement where rats had burrowed under wall into crawl space. Sealed pipe entrance to house with cement. In crawal space, removed insulation; sanatized ground; and set rat traps. Still need to return to install insulation in crawl space once all rats have been exterminated.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,200
Barbara B.
09/2013
4.0
pest control
+ -1 more
Noticeable difference of absence of many rats; however there appears to be one still running around inside walls. We suspect a young one. I will provide another update after we are sure rats are gone from inside house.
Description of Work: Sealed outside of house with wire and set rat traps under house. Checked back twice to check traps and reset because rodents had eaten food from traps but did not get caught. Recommended that I call them in a week so they can check traps again. Gave suggestions about not leaving any food or water around house because they will feed and not go to traps.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Barbara D.
10/2012
5.0
animal removal, pest control
+ 0 more
Rodent activity in the basement and attic areas........After sealing points of entry they set traps.......Caught three in all and continue to set traps and check on them weekly until all activity is seemingly over.
Description of Work: Points of entry were sealed off on the roof and other obvious potential entries. We have a two story, very high pitched roof that is not easy to work on. Both young men who are the principals in this co. were both very amenable and knew what they were doing. I might also add that my impression of both of them was one of honesty and sincerity.......Refreshing in today's world.....They are checking back on a weekly basis thus far to ensure there is no more rodent activity and will come out whenever there is a problem for a year. I trust they will. I would definitely recommend them.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Charles H.
05/2012
3.0
pest control
+ -1 more
The technician seemed nice and friendly up front, but was kind short and blunt once booked for the job. I'm sure they did an ok job securing the place since I had already done a lot of the work, but they got 3 townhouses done in about an hour and 15 minutes. I wonder if that was enough time to do a thorough job. They did seal a foundation to sill board gap with expanding foam insulation which probably was out of scope for the job. Also, they were honest enough to tell me that the attic did not deserve a full clean up - removing the insulation, cleaning droppings and replacing with new insulation. That would have been well north of $1000. So kudos to them for that. However, they never came back to remove the traps in the attic. I scheduled a pickup, but the timing was not going to work. I didn't want to waste a whole Saturday waiting for them to show up to do a 5 minute job. So I did it myself. I saw that all they had done was to put a couple of mouse traps. A rat would have laughed at such a puny trap! Bottom line, you'll probably get the job done, but that's all. Overall a 6+ out 10. In fairness, I doubt if any other related businesses are any better.
Description of Work: Rat proofing our townhouse and the other 2 townhouses connected to ours. They also set traps in out attic to catch any rodents trapped.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$445
Roya K.
09/2011
5.0
pest control
+ -1 more
I noticed that an animal chewed through a screen leading to the crawl space under my home. I contacted Reliable Rodent Solutions and they arrived within one hour. The inspection for potential points of rodent entry was free. They located 3 potential entries and provided me with an estimate of $295 to seal the entries, set traps, and repeatedly return to check or reset traps until no more activity was observed. They also guaranteed their work for one year. The completely fulfilled the scope of work. It did not cost any more than the estimate. They returned 3 times to check and reset traps. The rat was taking the bait, but not getting caught in the trap. They tried a smaller trap and that worked. They were always very professional, they were on-time and they are cost-effective.
Description of Work: Inspection for animal entry pathways, sealed off pathways, set and checked traps, removed dead rat, confirmed no more activity, and guaranteed work for one year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Still browsing? Check out these Angi Certified Pros
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal
FAQ
Reliable Rodent Solutions is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Reliable Rodent Solutions accepts the following forms of payment: American Express,Check,MasterCard,Visa