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PC Service Center

Computer Repair, Office Equipment Repair

About us

PC Service Center helps individuals and businesses keep their computers and computer networks running, and available. We serve our customers at rates that are reasonable and fair. - We offer free diagnosis - Repeat customer discounts - Recommendations for Hardware and software

Business highlights

17 years of trusted experience

Services we offer

Complete software & hardware diagnosis, complete virus, spyware & adware removal, update os, email setup & hosting, networking sharing, fax, copier, scanner & printer, backup solutions, firewall setup, security maintenance, wireless connectivity, monthly tune-ups, optimization, security setup, anti-virus & spam-ware protection, drivers, physical cleaning, physical dust & cover cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.77 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
14%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.5
responsiveness
4.2
punctuality
4.6
Showing 1-7 of 7 reviews

Judy F.
07/2014
5.0
computer repair
  + -1 more
PC Service Center determined, on opening the computer, that it had a lot of dust and debris in it. I approved a cleaning of the computer. While they did not find any significant problem other than the dust and debris, I think the cleaning did improve the performance of the computer at least a little, and the fan certainly does not blow constantly as it did before. The day after getting the computer was returned, I realized that sound on the computer was no longer working. They opened it again, found a loose contact of some kind, and fixed it. There was no additional charge.
Description of Work: I brought my laptop in to see if they could figure out why it has been acting sluggishly recently. I also mentioned that the fan on the laptop seemed to blow constantly and loudly. They cleaned it, removing a fair amount of dust and debris, but did not find a significant problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$71.25

Cynthia P.
03/2012
5.0
computer repair
  + -1 more
unknown
Description of Work: They cleaned and reinstalled to original. Whenever I have called with a question or a problem, they have always tried to problem solve on the phone, not immediately told me to bring in the computer in order to make a buck. Always polite and patient. The woman who answers the calls is just wonderful. This is the only place I feel I can trust, even over the Geek Squad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sean D.
05/2011
3.0
computer repair
  + -1 more
Service of PC I'd classify as good, tech seemed very competent. I might use them if I had a personal computer that needed work. However, for anything approaching professional IT services I'd steer clear of them. Communication was lax and there were several instances of missed appointments and lack of follow through on specific problems.
Description of Work: Had PC service center service a computer as well as work on some office IT issues (small office with a server and 5 workstations).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$1,418.45

KATHY C.
02/2011
5.0
computer repair
  + -1 more
Superior professional service! Found them through Angie's List...yay Angie's List! 1. They had it ready very quickly, even before the date promised, and the problem was completely solved. Price was reasonable, people are very nice. Couldn't ask for better. 2. They found that the hard drive was ready to go out on the old computer, and recommended that we not spend the $$ to fix it. They did not charge us for the diagnosis, and disposed of the computer for us. We have recommended them to friends, all of whom have been as pleased as we are.
Description of Work: 1. Computer caught a virus! They removed the virus and installed a better virus protection program. 2. Later on we brought in an old computer that was operating very slowly for diagnosis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

ISIDRO A.
01/2011
5.0
computer repair
  + -1 more
They are honest and very knowledgeable. They were professional and provided the service on time.
Description of Work: I have used PC Service Center.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$85

David C.
07/2010
5.0
computer repair
  + -1 more
They did a good job and the price was reasonable.
Description of Work: PC Service Center cleaned the viruses and everything off of my laptop computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$50

Judy F.
12/2009
5.0
computer repair
  + -1 more
In both cases, we brought the computer into the shop in Pleasant Hill and it was just a matter of days from the time we brought it in to the time we got the computer back with the problem resolved. In one case, it was recoverey of data from a crashed computer and in the other case, it was simply transferring files from an old computer to a new one.
Description of Work: This is the 2nd time that we've used this company. The first time, we had a computer that crashed and were hoping that they would recover the data. We were also concerned about how much it would cost but we needed the data. The first thing the technician told me was that they would only charge us if they could fix the problem. They did and the cost was very reasonable (can't remember exact amount) and we were so relieved that the data was able to be recovered. The 2nd time we used them was when we got a new computer. They transferred the files from the old computer to the new one at minimal cost to us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

    Contact information

    1932 Contra Costa Blvd, Pleasant Hill, CA 94523

    www.pc-servicecenter.com

    Service hours

    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 AM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 3:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Office Equipment Repair

    FAQ

    PC Service Center is currently rated 4.7 overall out of 5.

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 AM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 3:00 PM

    PC Service Center accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, PC Service Center offers free project estimates.
    No, PC Service Center does not offer eco-friendly accreditations.
    No, PC Service Center does not offer a senior discount.
    No, PC Service Center does not offer emergency services.
    Yes, PC Service Center offers warranties.
    PC Service Center offers the following services: Complete software & hardware diagnosis, complete virus, spyware & adware removal, update os, email setup & hosting, networking sharing, fax, copier, scanner & printer, backup solutions, firewall setup, security maintenance, wireless connectivity, monthly tune-ups, optimization, security setup, anti-virus & spam-ware protection, drivers, physical cleaning, physical dust & cover cleaning.

    Contact information

    1932 Contra Costa Blvd, Pleasant Hill, CA 94523

    www.pc-servicecenter.com

    Service hours

    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 AM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 3:00 PM