FRIEDMAN'S APPLIANCE

This is the second time I've worked with A.J. who handles all the internet requests. He is quick to respond and very helpful. We'd done our homework on dishwashers and Friedman's matched the lowest price we found... the day I went in Home Depot had dropped their price $80 for a weekend sale. Friedman's matched it. A.J. gave me a lot of good tips on how to keep the new dishwasher working its best. GO here instead of the big box stores... service is great and the store is fun.

I liked that they were very knowledgeable about the product they were selling, and they had a very wide range of quality and features in the products. They did not do any removal, because it was all moved around. I think they have knowledgeable people working there that are going to give you a straight answer.

Will Dietrich, the salesman, was really patient with us even when our needs sort of changed overtime as we learned more about the appliances. He was available for follow up questions and helped us out when we needed to change our order to a different model midway through the process. The pricing wasn't something that he really had much information on because it was a brand that doesn't allow any alteration in their price. The service that we got in answering questions about different models, he was incredibly informative about the models that we had questions about.

A.J. at Friedman's Appliance worked with us via e-mail and then eventually in person to help us pick the perfect refrigerator for us. We had done quite a bit of online research to determine the small list of refrigerators we were interested in and then did our research on price. Friedman's met the lowest price on the internet and also had a 100 day price match gaurantee so there were no worries there. The delivery and installation was a breeze. The guys were friendly, clean, quick and efficient. They spent time with us showing us all the features of our new appliance and made sure that we were happy with the installation. They cleaned up after themselves and we were left to enjoy our beautiful new appliance. I've used Friedman's in the past as well when I remodeled the entire kitchen of a condo I used to own. They've always provided great service and a great price match. AND THEY ARE LOCALLY OWNED... Can't beat that combination..

From the minute I walked in and worked with Harold I was amazed at his attitude and sheer willingness to make our experience pleasant. The showroom is laid out well and every appliance in the showroom works, so you can get a good feel for how each one functions. They were able to get me in touch with contractors for delivery and installation. Even after the install of my new fridge, wich turned out to have a manufacturer defect, Harold helped me with the return of the product and made the whole process of returning, getting me a new fridge seamless. Nothing but a great experience overall.

They delivered the appliances much faster than expected and the service was excellent. They were also very professional, responsive and punctual.

He would tell us things that were not true about the appliances, because of the things he told us we had to spend 100's more to get it reinstalled. We ended up having to pay for the installation twice.