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Acker Roofing

Roofing, Gutters

About us

We are committed to bringing our clients the ultimate experience. We will provide a hands on estimate as well as an education on how we install, and what material options are available to you. Owner is onsite at projects to oversee every detail and answer questions. Our safety program is very important to us, as we take every necessary precaution.

Business highlights

11 years of trusted experience

Services we offer

We specialize in residential shingle, and flat commercial. We are certified with Certainteed, GAF, Owens Corning, Malarkey shingles as well as GAF, Duro-Last, and Mule Hide TPO systems which means all new construction, and re-roof projects come with warranty.

Services we don't offer

We are not interested in repairs, or maintenance right now as we are a smaller company that all work together on each project. We feel that customer service is the most important part of our business. We are not able to be in multiple places at once to provide that ultimate customer service experience. Although we are qualified, we try to stay away from Tile, Slate, and Metal roofs as we prefer to roof with materials that you can walk on without damaging the roof.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

2%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.97 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.9
responsiveness
4.9
punctuality
4.7
Showing 1-7 of 7 reviews

Mike H.
09/2021
1.0
roofing
  + -1 more
If you're considering Acker Roofing you may want to read this first. We needed to have our roof replaced. We talked to Dustin and agreed that we would go with them and wanted to get on the schedule as soon as possible. We started having problems when he sent us the contract 3 weeks later than he said he would. Signing the contract gets you on the schedule. I repeatedly tried to contact them to find out how far out the schedule was. I received no response. The contract explicitly states that the terms of the contract are good for 30 days from the date of the contract. I received a text message within the 30 day period and was told that the prices had gone up. They asked if I wanted a revised contract. I had printed out a copy of the original contract before receiving the text message. After receiving the text message I went back to the Acker Roofing website and found they had deleted all the documents in our folder including the contract. I can only assume that they were eliminating proof that they were violating the term of their own contract. In our experience Dustin was late with documents, non communicative, and tried to cover up violating the terms of his own contract. I prefer to do business with a company that's ethical and communicative, one who doesn't ghost customers when he changes his mind about working with them. I think you deserve that too.
Description of Work: We needed a new roof.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Patrick C.
02/2020
5.0
roofing
  + -1 more
Everything went great. I really enjoyed working with the team. Ron, Sandy, Dusten, and the rest of the team are super nice and always working hard to make sure a great job was done on the roof. There isn't a single thing I can think of that I wish went better. The roof looks great and they made it a super easy process to go through.
Description of Work: New Roof and Gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$35,000

Jim F.
07/2018
5.0
roofing
  + -1 more
Acker was the 2nd lowest bid but they offered some suggestions that the other competitors did not. I chose them and they did an outstanding job. The crew was good and most importantly, the clean up and after the work was outstanding.
Description of Work: A completely new roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD M.
07/2018
5.0
roofing
  + -1 more
I have referred them already to others.
Description of Work: The did a complete tear off and re-roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

TOM H.
07/2018
5.0
roofing
  + -1 more
Very reasonable price and excellent work. I would recommend them to anyone.
Description of Work: They did a complete tear off and re-roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe C.
07/2018
5.0
gutter repair, roofing
  + 0 more
They first made a presentation for us. The representative for the business was dressed well, arrived in a nice vehicle, he spoke well, he brought samples. Then they gave me a written proposal and it was everything that I needed to know, and then some. That proposal was very important to me. They offered competitive pricing. I did ask about discounts, for military, law enforcement and senior discounts and they were able to accommodate. They did everything that they said they were going to do. We were happy with the quality of their work and their clean up after the job each day. They were very considerate. They were very professional and responsive to phone calls and texts. They address everything that I had questions about. This was a major investment and they assured me that if there were any problems, I could reach them right away.
Description of Work: They replaced my roof and gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROL P.
07/2018
5.0
gutter repair, roofing
  + 0 more
I think they are great. I was pleased with them! They were very clean every night. They were very polite. They stand behind their work. they were good about keeping in contact.
Description of Work: They did a complete tear off of a tar and stone and re-roofed and new gutters. They were able to come early due to a cancellation in their schedule.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    25A Crescent Dr, Pleasant Hill, CA 94523

    http://www.ackerroofing.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    993338
    Trade License Locale
    California
    Trade License Authority
    CSLB
    Trade License Expiration
    02/29/2020

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Gutters

    FAQ

    Acker Roofing is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Acker Roofing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Acker Roofing offers free project estimates.
    Yes, Acker Roofing offers eco-friendly accreditations.
    Yes, Acker Roofing offers a 2% senior discount.
    No, Acker Roofing does not offer emergency services.
    Yes, Acker Roofing offers warranties.
    Acker Roofing offers the following services: We specialize in residential shingle, and flat commercial. We are certified with Certainteed, GAF, Owens Corning, Malarkey shingles as well as GAF, Duro-Last, and Mule Hide TPO systems which means all new construction, and re-roof projects come with warranty.
    We are not interested in repairs, or maintenance right now as we are a smaller company that all work together on each project. We feel that customer service is the most important part of our business. We are not able to be in multiple places at once to provide that ultimate customer service experience. Although we are qualified, we try to stay away from Tile, Slate, and Metal roofs as we prefer to roof with materials that you can walk on without damaging the roof.

    Contact information

    25A Crescent Dr, Pleasant Hill, CA 94523

    http://www.ackerroofing.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM