Acker Roofing

If you're considering Acker Roofing you may want to read this first. We needed to have our roof replaced. We talked to Dustin and agreed that we would go with them and wanted to get on the schedule as soon as possible. We started having problems when he sent us the contract 3 weeks later than he said he would. Signing the contract gets you on the schedule. I repeatedly tried to contact them to find out how far out the schedule was. I received no response. The contract explicitly states that the terms of the contract are good for 30 days from the date of the contract. I received a text message within the 30 day period and was told that the prices had gone up. They asked if I wanted a revised contract. I had printed out a copy of the original contract before receiving the text message. After receiving the text message I went back to the Acker Roofing website and found they had deleted all the documents in our folder including the contract. I can only assume that they were eliminating proof that they were violating the term of their own contract. In our experience Dustin was late with documents, non communicative, and tried to cover up violating the terms of his own contract. I prefer to do business with a company that's ethical and communicative, one who doesn't ghost customers when he changes his mind about working with them. I think you deserve that too.

Everything went great. I really enjoyed working with the team. Ron, Sandy, Dusten, and the rest of the team are super nice and always working hard to make sure a great job was done on the roof. There isn't a single thing I can think of that I wish went better. The roof looks great and they made it a super easy process to go through.

Acker was the 2nd lowest bid but they offered some suggestions that the other competitors did not. I chose them and they did an outstanding job. The crew was good and most importantly, the clean up and after the work was outstanding.

I have referred them already to others.

Very reasonable price and excellent work. I would recommend them to anyone.

They first made a presentation for us. The representative for the business was dressed well, arrived in a nice vehicle, he spoke well, he brought samples. Then they gave me a written proposal and it was everything that I needed to know, and then some. That proposal was very important to me. They offered competitive pricing. I did ask about discounts, for military, law enforcement and senior discounts and they were able to accommodate. They did everything that they said they were going to do. We were happy with the quality of their work and their clean up after the job each day. They were very considerate. They were very professional and responsive to phone calls and texts. They address everything that I had questions about. This was a major investment and they assured me that if there were any problems, I could reach them right away.

I think they are great. I was pleased with them! They were very clean every night. They were very polite. They stand behind their work. they were good about keeping in contact.