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Reliant Cleaning

House Cleaning, Floor Cleaning and Waxing

About us

I have over 20 years of cleaning experience. Since I am the sole proprietor of Reliant Cleaning I am invested in providing continuity, consistency and attention to detail. There are no issues with personnel turnover. I have high standards and provide customized attention to your particular needs. I like to be paid by check at the time of service.

Business highlights

35 years of trusted experience

Services we offer

I bring my own cleaning supplies and equipment. I will use your products, if you prefer. I walk through your home with you and discuss exactly what you would like to have done and whether you have possessions that require special care and handling. I am flexible. I will do laundry, change beds, unload your dishwasher, clean out and organize drawers, cupboards, closets when requested. I WELCOME feedback!

Services we don't offer

carpet cleaning, floor polishing, cleaning mini-blinds

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.715 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
0%
2
7%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-15 of 15 reviews

Bobbye F.
09/2017
5.0
house cleaning, floor cleaning
  + 0 more
Very well--She has been with me for over 20 years. Always reliable, thorough, and very trustworthy.. I have no trouble reccomending her to family & friends Bobbye Freitas 3210 Forni Rd. Placerville, CA 95667 530-621-0907
Description of Work: Heavier chores around the house & General Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Ed J.
09/2017
5.0
house cleaning
  + -1 more
We have used Reliant Cleaning for over 10 years and have never had a complaint. Price is right and cleaning is thorough and consistent.
Description of Work: Whole house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rob C.
09/2017
5.0
house cleaning
  + -1 more
Wonderful!
Description of Work: Cheyenne takes care of cleaning our house. She will do what ever needs to be done. What a great job she does, totally trustworthy and honest to a fault. Pet friendly and she has become part of our family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom D.
09/2017
5.0
house cleaning
  + -1 more
The BEST! Through the years I have enlisted the help of many house cleaning services across the country. Without hesitation I can report that Cheyenne is far and away the best! Thourough, punctual, efficient and courteous and most important. . . Trustworthy! Nearly half the time of her visits I am away from my home and upon my return the only surprises are pleasant! She sees needs that I don't and considers it her responsibility to correct them. I highly recommend her service without hesitation. TGD
Description of Work: Bi - Weekly home cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Virginia M.
09/2017
5.0
house cleaning
  + -1 more
I have used Reliant Cleaning for over 20 years; obviously I am pleased with the service. Owner works very hard and is very thorough. Love to come home to my clean home. Couldn't ask for anything more.
Description of Work: housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jack N.
09/2017
5.0
house cleaning
  + -1 more
Cheyenne has been my housekeeper and occasional pet sitter for nearly 25 years. Can there be a more positive recommendation?
Description of Work: Housekeeping/pet sitting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mitchell S.
06/2014
5.0
house cleaning
  + -1 more
Everything is going well. Cheyenne is always on time, consistently does thorough work, and is very personable at all times. Furthermore, she's always happy to do any special tasks as necessary. I'd highly recommend her, and I will definitely continue to use her services.
Description of Work: She cleans our house every two weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Gail M.
01/2014
2.0
house cleaning
  + -1 more
Very cold personality did not just see what needed to be done and do or ask. |If you did not say each thing to be done she would not do it. Broke several things while cleaning, Even when I told her I could not have her the day after my mother died she still charged and with a poor attitude. I know my house is a little cluttered I am a stage 4 cancer patient fighting for my life and need a little help. The date of last contact is a guess.When she called to say she needed more hours it was a relief to say I did not want her to return and sent her a check. I do not mean to down grade anyone, however I did not feel comfortable with her in my home and she wore a cell phone strapped to her arm and was often on it while she worked
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$25

Response from Reliant Cleaning
[member name removed] submitted her review of my cleaning services seven months after I worked for her. Her recollections and perceptions differ significantly from mine. I cleaned [member name removed]'s home twice in June of 2013. Generally, when I begin work with a new client I request direction and feedback so that I can understand their priorities and expectations. This helps me to manage my time efficiently and learn to anticipate their preferences. Specifically, in [member name removed]'s case I felt it was important to be cautious and request direction as to how to treat the medical equipment and medications around her bed. I wear a Samsung Galaxy player on my arm when I work. I use headphones when I listen to it so that I do not disturb anyone. I also have a cell phone. I received and then placed a call to my daughter during my second visit to [member name removed]'s home. The two conversations were brief and I continued to work while I spoke to my daughter. While cleaning [member name removed]'s bathroom I removed a magnifying mirror that was mounted on a larger mirror above the bathroom vanity. Unknown to me, the suction cups on the magnifying mirror were old and brittle and the magnifying mirror could not be remounted. I went to five different drug stores seeking an acceptable replacement for [member name removed]'s magnifying mirror and was unable to locate one. This , in addition to two light bulbs is the breakage [member name removed] refers to in her review. I have a five hour minimum. Before I agree to meet with a potential client I make it a point to confirm that five hours of labor fits their needs and their budget. I also request that if they find it necessary to cancel their regularly scheduled cleaning on short notice, that I be paid for that time. I will then either come back on an alternate day or extend my regular hours until I have worked all of the hours that I have been paid for. I consult with the client to find a schedule that would be of most benefit to them. On my first visit, [member name removed] asked for assistance and I agreed to help her to sort through her clothing and belongings as there were things that she was ready to give away. On my second visit she asked if I would go home early as she was not feeling well. I worked for four hours that day and she paid me for five. She requested that in the future I begin preparations of the evening meal for herself and her husband before I left for the day. The services I offer were not a good match for [member name removed]'s needs and expectations. I did not realize how many misunderstandings were occurring throughout our communication. I decided it was best that I not continue to clean for her. I left one phone message and then [member name removed] and I had one phone conversation discussing my decision not to return to work. I followed up by sending [member name removed] a card attempting to further explain why I would not be returning and apologizing for any inconvenience she experienced. Enclosed in the card was a check in the amount she requested to replace the magnifying mirror and repayment for one hour of labor. I like to build a good rapport with my cleaning clients, and establish a mutually beneficial work arrangement. I regret that things did not work out in this case. The best I could do was to make amends and learn from the experience. I truly hope that [member name removed] will find the right person to help her in her home and fulfill her needs. Cheyenne Vogel, Sole Proprietor, Reliant Cleaning

Mitchell S.
11/2013
5.0
house cleaning
  + -1 more
Cheyenne is great. She does a wonderful cleaning job, doesn't balk at special requests. She shows up on time and gets straight to work and doesn't stop til quitting time. She does a very good job cleaning and goes about her work in a quiet, efficient manner. I would and have recommended her to others. She was a great find.
Description of Work: Cleans house every two weeks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Bob B.
06/2013
4.0
house cleaning
  + -1 more
Both bathrooms including washing mirrors and floors and toilets - 2 bedrooms including dusting and furniture polish as necessary and vacuuming carpets - Vacuuming hallway - vacuuming living room carpet and dusting and polishing as necessary - vacuuming family room carpet and dusting and polishing as necessary. Cleaning, dusting, polishing as necessary of all counters, stove, refrigerator and microwave. Washing floor and even windows inside and out on occasion. Cleaning all lighting fixtures and lamps and ceiling fans. We've used her services for several years and have found her to be very thorough and reliable
Description of Work: Cleaned our house

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kathleen H.
05/2013
5.0
house cleaning
  + -1 more
She is excellent! She's reliable, punctual, and very friendly. She's been cleaning our house for the past 6 months, and does such a great job. I will continue to use her services, and I highly recommend her.
Description of Work: She comes every 2 weeks and does routine house cleaning for 5 hours each time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tom D.
02/2013
5.0
house cleaning
  + -1 more
I found her on Angie's list, called her, met with her, hired her and have never before had such a clean and tidy house!
Description of Work: If you are fortunate enough to become one of Cheyenne's clients it will cause you to wonder what your previous cleaners were doing. Seriously, Her knowledge, work ethic and attention to detail is truly extraordinary. Several months ago I found myself without house cleaning help and yes, I did a search on Angie's List and Cheyenne's recommendations were all outstanding. So much so that I doubted that She would have a slot for me. Fortunately (for me) one of her clients had recently moved and I met with her and asked her to help. She agreed and has far exceeded my wildest expectations. I have absolutely no difficulty telling you that I have been in a position to hire a number of house keepers over the years and she is simply . . .the best.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Cynthia K.
06/2012
5.0
house cleaning
  + -1 more
I heard about Cheyenne's service a few years ago from a co-worker who was very pleased with her work. I met with her and we set up a bi-weekly cleaning schedule. I have used other services in the past, but was amazed at how much cleaner my home was after switching to Cheyenne's service. I was particularly pleased that the floors were very thoroughly cleaned. I have three large dogs and the floor is always spotless after Cheyenne visits. I also feel comfortable trusting her in my home. She has demonstrated a high level of responsibility and good judgment. I highly recommend her to anyone considering a cleaning service.
Description of Work: Housecleaning service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Virginia M.
05/2012
5.0
house cleaning
  + -1 more
I learned about this provider through word of mouth. She has worked for me for over 15 years. I find this provider conscientious, trustworthy, and proficient. Her work is brilliant! I recommend her highly.
Description of Work: Reliant Cleaning performs a thorough monthly cleaning of my 1100 sq. ft. house in 6 very efficient hours. This provider works very hard and deep cleans as well as getting surfaces shiny and bright. I have her do an extra job like the windows, or oven cleaning, or refrigerator clean-out, etc. for the 6th hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Cheri G.
05/2012
5.0
house cleaning
  + -1 more
I would like to give my highest recommendation to Reliant Cleaning. Cheyenne, the owner, has worked for me for over 15 years. She is a very dependable, efficient, conscientious and detail oriented person. She has a very professional and friendly manner and is always on time. She brings all of her own cleaning supplies and equipment. I have had her do a variety of cleaning over the years and was pleased with all of her work. She is honest and trustworthy and I have complete confidence in her as a person and professional. There have been times when she has gone above and beyond my expectations to make sure things were done to my satisfaction. I would highly recommend her to anyone looking for someone they can trust, depend on and feel comfortable with in their home.
Description of Work: Services performed-complete cleaning in kitchen, including removing and cleaning individual items on counter, granite counter tops, sinks, etc. Vacuuming whole house, cleaning bedrooms, including dusting and changing beds. Baths, including tubs, sinks, tile, shower, and mirrors. Misc. cleaning as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    unknown, Placerville, CA 95667


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 5:30 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Floor Cleaning and Waxing

    FAQ

    Reliant Cleaning is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:30 PM

    Tuesday: 9:00 AM - 5:30 PM

    Wednesday: 9:00 AM - 5:30 PM

    Thursday: 9:00 AM - 5:30 PM

    Friday: 9:00 AM - 5:30 PM

    Saturday: Closed

    Reliant Cleaning accepts the following forms of payment: Check
    Yes, Reliant Cleaning offers free project estimates.
    No, Reliant Cleaning does not offer eco-friendly accreditations.
    No, Reliant Cleaning does not offer a senior discount.
    No, Reliant Cleaning does not offer emergency services.
    No, Reliant Cleaning does not offer warranties.
    Reliant Cleaning offers the following services: I bring my own cleaning supplies and equipment. I will use your products, if you prefer. I walk through your home with you and discuss exactly what you would like to have done and whether you have possessions that require special care and handling. I am flexible. I will do laundry, change beds, unload your dishwasher, clean out and organize drawers, cupboards, closets when requested. I WELCOME feedback!
    carpet cleaning, floor polishing, cleaning mini-blinds

    Contact information

    unknown, Placerville, CA 95667


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 5:30 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    Closed