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CTS Home Appliance Center

Appliance Sales and Installation

About us

Family Owned & Operated. Free Delivery in the Local Area

Business highlights

49 years of trusted experience

Services we offer

Appliance Sales: Refrigerators, Washers, Dryers, Dishwashers, Built-In Refrigerators, Ovens, Cooktops, Ranges, Vent Hoods, Warming Ovens, And Wine Storage.


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
17%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 1-6 of 6 reviews

Jennifer G.
01/2018
4.0
appliance sales
  + -1 more
had some problems with the range hood but they corrected it
Description of Work: full set of kitchen appliances

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$10,000

Rod L.
04/2015
5.0
appliance sales
  + -1 more
I was referred to CTS Home Appliance by an appliance repair company. I was happy to see that CTS Home Appliance is listed with Angie's List, so I called and spoke with Scott on a Tuesday. While on this call, he was able to locate in their stock an almost exact match with the one that had failed in our rental. I gave him contact info for the renters, as well address, etc. I was also happy to confirm that their employees do the field installations, so it's one stop shopping. Scott then worked out scheduling with our renters. Scott was patient and focused throughout our phone call, accommodating me with what I needed in product, coordination, and billing. The job entailed removing and disposing the failed microwave and replacing it with a new one. The following Friday night I received text messages and pictures from our renters. Nothing could have gone smoother, and the renters are very happy, which of course makes us happy too.This whole process was a feel-good operation for me, because I live 400 miles from the rental home, and the whole experience was as seamless as it could be. For any other appliance needs for our rental in the future CTS will be the first place I will call.
Description of Work: Removed a failed microwave and replaced it with a new microwave oven in a rental home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Walter H.
10/2014
5.0
appliance sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia D.
05/2013
5.0
appliance sales
  + -1 more
As stated I bought a built in cabinet trash recycler. When the installer arrived and put it in place it did not go all the way in because a pipe extended into the space. This obstacle could not be seen without removing the trash compactor I was replacing nor would anyone expect to see a pipe in that spot. The installer called Robert at CTS and explained the situation. Robert said he would give me a full refund which he did on the spot. All of my experiences with CTS have been stress free and exceptionally pleasant. I will use them in the future without bothering to comparison shop.
Description of Work: First I want to say I highly recommend this excellent family owned appliance store. In the last year I have bought a glass cooktop a double oven and a built in trash recycler. The service is friendly and prompt. Everyone in the store has expert knowledge of their products and they carry all major brands. I am a fanatic about comparison shopping and have found their prices to be competitive. I would use this store even if the cost were a bit more for the outstanding service that is given in every instance. Installation is taken care of and if remodeling is required they have an outstanding cabinet maker on hand. The owners stand behind every product and are the people you want for problem solving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Nancy S.
11/2010
5.0
appliance sales
  + -1 more
They are a small family-owned business. They are knowledgeable and honest people. They are very helpful and I would not hesitate to use them again.
Description of Work: I purchased a refrigerator from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

JEFF M.
11/2008
5.0
appliance sales
  + -1 more
I GOT THE BEST PRICE IN TOWN, FREE DELIVERY, I AM HAPPY, MY WIFE IS HAPPY.
Description of Work: SOLD ME THE EXACT DISHWASHER I WAS LOOKING FOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

    Contact information

    101 W Chapman Ave, Placentia, CA 92870

    www.ctshomeappliance.com

    Service hours

    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation

    FAQ

    CTS Home Appliance Center is currently rated 4.8 overall out of 5.

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 5:00 PM

    CTS Home Appliance Center accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    No, CTS Home Appliance Center does not offer free project estimates.
    No, CTS Home Appliance Center does not offer eco-friendly accreditations.
    No, CTS Home Appliance Center does not offer a senior discount.
    No, CTS Home Appliance Center does not offer emergency services.
    No, CTS Home Appliance Center does not offer warranties.
    CTS Home Appliance Center offers the following services: Appliance Sales: Refrigerators, Washers, Dryers, Dishwashers, Built-In Refrigerators, Ovens, Cooktops, Ranges, Vent Hoods, Warming Ovens, And Wine Storage.

    Contact information

    101 W Chapman Ave, Placentia, CA 92870

    www.ctshomeappliance.com

    Service hours

    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:00 PM