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Mettler Maintenance Window Cleaning

5.0(
5
)

Window Cleaning, Solar Panels, Pressure Washing,

... +2 more

About us

We specialize in cleaning very high and hard to reach windows, solar panels and skylights! Of course we are fully licensed and insured along with a satisfaction guarantee. See our website for a complete profile! www.SLOwindowcleaning.com

Business highlights

15 years of trusted experience

Services we offer

Window Cleaning, Skyligt Cleaning, Solar Panel Cleaning, Gutter Cleaning, Pressure Washing and more! See our website for a complete description of services and pricing! www.SLOwindowcleaning.com

Services we don't offer

Gutter Repair, Blind Cleaning, Handman Services,

Amenities

Free Estimates
Yes
Senior Discount

15%

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.05 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
20%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.8
Write a review
Showing 1-5 of 5 reviews
Jeanne D.
10/2014
5.0
window cleaning
  + -1 more
Eric Mettler came by to look at the job before giving a quote... very nice, polite, competent and professional! (wish i could find a and quot;handymanand quot; with these qualities) He does large hotels, professional offices but he does not turn his nose up at small jobs like mine...nor did he over quote like some other professionals do. i compared rates...went on Angie's List and Yelp and Eric was the most favorable overall Absolutely will use his service in the spring to do inside and outside of windows. Highly recommend to my friends.
Description of Work: cleaned all second story windows and 3 large picture windows on first floor
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Gordon V.
06/2014
5.0
window cleaning
  + -1 more
unknown
Description of Work: Very professional, did an excellent job on outside window cleaning. Two story house. Need a 2-3 week lead time
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Elizabeth S.
08/2013
5.0
gutter cleaning, pressure washing, window cleaning
  + 1 more
Eric and his dad did a thorough job of cleaning. Made sure not to track in, left the house and windows looking sparkling. Our screens are old style and difficult to take off and put back, consequently finishing up took longer than they had estimated, but they did not charge extra for that. They are very pleasant people to work with.
Description of Work: Power washed exterior of house, cleaned gutters, Washed windows inside and out & cleaned screens and tracking.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$340
Sharlotte W.
07/2013
4.0
window cleaning
  + -1 more
I would refer him again as he tried very hard to work with this client but scheduling prevented the cleaning of the windows. They have a very unique way of cleaning windows works very will for the hard to reach windows.
Description of Work: Mettler's Window Service was scheduled to Clean windows for a client of mine there became a scheduling problem so he was unable to come. He tried very hard to accommodate but he was unable to do so.
Rating CategoryRating out of 5
$185
Response from Mettler Maintenance Window Cleaning
Mettler Maintenance strives to be a SUPERIOR service provider in every way. That being said, it is a recognized fact that you cannot please "everybody" all the time, even though it is our goal to have a perfect experience with us every time! In this instance, we gave this customer numerous options to choose from to commit to an appointment. However, a few days after scheduling an appointment the customer called back to re-schedule. This is not unusual, however it did occur during a very, very busy time of the year and our schedule was at maximum capacity for the remaining time left to accomplish service. I had made the customer aware of this immediately and offered the options that were available, INCLUDING REFERRING ANOTHER SERVICE PROVIDER AS WELL AS CALLING EXISTING APPOINTMENTS TO SEE IF SOMEONE WOULD BE WILLING TO TRADE DAYS OR TIMES. After options were presented, customer responded by saying, "Worst case, I will just have you come at the initial time" and " I will ask my.....and get back to you......." We never heard back from customer until 3 days before initial appointment, calling disgruntled to say that WE MISSED OUR APPOINTMENT! Besides being a shock, we were very frustrated, to say the least, that this miscommunication occurred and immediately tried to contact customer by phone, with no response. Meanwhile, we received a disapproving email from the referral party. We responded by explaining the situation more fully and did our best to prove that we handled ourselves as professionals in every way possible. Lastly, without any further communication from customer (i.e.: failure to cancel without notice) we found out from referring party that service was performed by another provider. Despite being disappointed, we graciously waived the late / no show cancellation fee. Hence the above mentioned, we now face a less than perfect review score. It is very displeasing for us to see that even after all that we have tried to accommodate in this matter, we now have a tarnished record. I say "tarnished" because it is extremely important to Mettler Maintenance that ALL of our customers have a %100 satisfied experience with our services. Possibly the only redeeming point for us is this explanation about what occurred, and the fact that service was never rendered. Would it be safe to say that THIS REVIEW IS NOT FROM A CUSTOMER, but from an unsatisfied prospective customer. Either way, we hope that as our reviews accumulate the proof of our great service will prevail. We thank you at this time for giving us the opportunity to explain in detail the background from which the above review reflects. Thank you for the opportunity to serve you, your neighbors, and the San Luis Obispo County community. Eric Mettler - Owner
katherine D.
12/2012
5.0
solar panels, window cleaning
  + 0 more
Eric arrived promptly at the scheduled time for the free estimate. When he returned to do the work, again he was on time. The work took about 5 hours to compete. Our windows have never looked this good!! As a new customer incentive, he cleaned our solar panels for free. We are so pleased with his work, we are planning on having our windows done several times a year. We really appreciate the email statement and bill paying option as well. Thanks Mettler Maintenance!!!
Description of Work: Cleaned approximately 300 windows of various sizes on our home and casita.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270

    Contact information

    860 Taft St., Pismo Beach, CA 93449

    www.SLOwindowcleaning.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Window Cleaning,
    Solar Panels,
    Pressure Washing,
    Gutter Cleaning,
    Skylights

    FAQ

    Mettler Maintenance Window Cleaning is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Mettler Maintenance Window Cleaning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Mettler Maintenance Window Cleaning offers free project estimates.
    Yes, Mettler Maintenance Window Cleaning offers eco-friendly accreditations.
    Yes, Mettler Maintenance Window Cleaning offers a 15% senior discount.
    No, Mettler Maintenance Window Cleaning does not offer emergency services.
    No, Mettler Maintenance Window Cleaning does not offer warranties.
    Mettler Maintenance Window Cleaning offers the following services: Window Cleaning, Skyligt Cleaning, Solar Panel Cleaning, Gutter Cleaning, Pressure Washing and more! See our website for a complete description of services and pricing! www.SLOwindowcleaning.com
    Gutter Repair, Blind Cleaning, Handman Services,

    Contact information

    860 Taft St., Pismo Beach, CA 93449

    www.SLOwindowcleaning.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed