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Superlative Steam Cleaning

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

Established in 2005 Superlative Steam Cleaning is a local business having serviced Marin County for more than five years. We specialize in quality apartment, commercial, and residential cleaning providing personalized carpet and upholstery cleaning for any size home or office. We offer pleasant, professional, and swift service and work diligently until the job is done.

Business highlights

20 years of trusted experience

Services we offer

Residential carpet cleaning commercial carpet cleaning, upholstery cleaning, area rug cleaning, auto carpet/upholstery cleaning, yacht carpet/upholstery cleaning, house boat carpet/upholstery cleaning, motor home carpet/upholstery cleaning, tile floor cleaning, pet problems & water extraction.

Services we don't offer

water damage, mold removal, wood rot removal/replacement, duct cleaning, counter tile cleaning, shower tile cleaning.

Amenities

Senior Discount

$10



Accepted payment methods

Check

Photos of past projects

Reviews

5.034 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
3%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 34 reviews

Margaret S.
08/2016
5.0
carpet cleaners
  + -1 more
Absolutely excellent job! I called and asked for a rush job of cleaning the next day. They scheduled me as requested. When the technician scheduled had equipment problems, the owner came out and cleaned our carpets himself. Great experience
Description of Work: Cargets in entire house cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Heather W.
06/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Danny was very courteous in her communication and managed to fit me in to a busy schedule with late notice. The carpet was cleaned well! They cleaned my studio carpet and were supposed to clean an area rug but I forgot to make it accessible so that's my fault.
Description of Work: Clean carpet in a studio.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sara R.
03/2015
5.0
carpet cleaners
  + -1 more
It went great. They did an excellent job. They are very good at what they do!
Description of Work: They came out and steam cleaned four rooms of carpet. They also spot cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Elizabeth L.
01/2015
5.0
carpet cleaners
  + -1 more
They were very good. My cleaning crew is always there when they come. I have used them a couple of times now.
Description of Work: They do carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$149

Suzanne L.
10/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The service was impeccable. Embarrassingly, we had not had our neutral colored wool carpets cleaned in 12 years. Stubborn stains that I had tried to remove with a portable carpet shampoo/vacuumer disappeared. He was very polite, agreeable, and obviously knew what he was doing, working around our piles of electronics/cords, lots of furniture, etc. Best of all, there was no chemical smell....I am very allergic and sensitive to chemicals. All I could smell was a moist wool smell, and the carpets dried quite quickly. Even the area rugs seemed more vibrant in color. The price was very reasonable! I would definitely use this company again.
Description of Work: Carpeted areas: 4 bedrooms, 2 hallways, stairs with landings, 2 oriental rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$306

Claire M.
07/2014
5.0
carpet cleaners
  + -1 more
Gustavo called ahead of time and told me he was running and quot;earlyand quot; and asked if he could come ahead of the appointment time. Yes, of course, I said. He provided the exact services that we requested with speed, thoroughness and professionalism. Everything I asked for and more. We are more than happy with the work done and have already recommended this service to a friend. Claire Miller
Description of Work: Cleaned carpeting in four rooms and entry/hallway.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Linda M.
02/2014
5.0
carpet cleaners
  + -1 more
I did have some extra throw rugs and I paid a little more, but I requested a discount on something and they were open to adjustments. They did a good job and were conscientious.
Description of Work: Cleaned a mobile home carpet that hadn't been done for years. Removed spots I didn't expect to go.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Patti M.
11/2013
5.0
carpet cleaners
  + -1 more
We emailed back and forth to get an estimate. The estimate was $215 and we were set for a Saturday at 3:30. I asked to be called early if there was a cancellation. There was a cancellation and the guy came at 12:00. He was polite and professional. He worked hard to remove the stains. 3 years is too long between cleanings folks! Then, he surprised me by only charging $195. That's pretty rare. Also, they were terrific about answering Angie list emails, which I can't say for a few providers.
Description of Work: We had 3 area rugs and 3 bedrooms cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Carrie B.
10/2013
3.0
carpet cleaners
  + -1 more
I sent an email and then later called these people and never heard back from them.
Description of Work: Nothing
Rating CategoryRating out of 5

Mary V.
08/2013
5.0
carpet cleaners
  + -1 more
It was really, really good. He showed up right on time. The price matched the estimate. He was unobtrusive. He was in and out very quickly.
Description of Work: We used Superlative Steam Cleaning to clean the carpet after contractors came in and made a mess.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Joyce K.
07/2013
5.0
carpet cleaners
  + -1 more
They were fine. Everything went well. They showed up on time and did the job at the price quoted. It was all good. They were clean and tidy. They were nice and professional carpet cleaners.
Description of Work: I used Superlative Steam Cleaning for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Diana S.
07/2013
5.0
carpet cleaners
  + -1 more
This is the second time I've used Jeremy and Superlative. I was moving out of a one-bedroom apartment so it was empty. Jeremy came in and did the job in under an hour. I was very pleased and would use this company again.
Description of Work: They cleaned a one-bedroom apartment for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

John A.
04/2013
5.0
carpet cleaners
  + -1 more
Showed up right on time and got right to work. They were very polite and professional. In and out in just under an hour. Carpets looked great and I will use them again.
Description of Work: Steam cleaned 3 rooms and an area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Susan W.
03/2013
4.0
carpet cleaners
  + -1 more
The dispatcher is great. The guys that came to my house were knowledgeable, professional and clean. They pulled up the carpet to treat the pad, treat the back side of the carpet, cleaned and treated the carpet. Two weeks later, they came back to treat the carpet again (at no additional cost). I am very happy with the service. My only issue is that and quot;they don't want to work on Saturday'sand quot;. I work during the week and Saturday services are a must. I liked them a lot, but need to rely on Saturday service.
Description of Work: Superlative came to my house to treat one carpet that had been marked by an ill kitty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$90

David H.
01/2013
5.0
carpet cleaners
  + -1 more
Andrew was very pleasant when he arrived. He reviewed the job and then got right to work. When he was finished, he gave us some tips on caring for carpets.
Description of Work: Carpet spot cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
$80

Marina N.
12/2012
5.0
carpet cleaners
  + -1 more
The dispatcher returned my call quickly and made an appointment on very short notice. The two gentlemen were on time, polite and neat. My light-colored rugs were a mess after my large dog's prolonged illness involving incontinence (sorry, TMI). I had no real hope for my carpets, except maybe they might smell fresher. When the cleaners were done, however, I was very, very surprised by the excellent appearance of my carpets. The job they performed far exceeded my expectations. I thought I would have to replace my carpets, but now I can put that off until the last of my three sons goes to college. I am honestly thrilled with the work done by this company. Hmm, maybe I need to get out more if a good carpet cleaning can delight me so =)
Description of Work: Steam-cleaning of wall-to-wall carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Su M.
11/2012
5.0
carpet cleaners
  + -1 more
It was a great experience! I found them on Angie's List and they are very friendly and accommodating. It was easy to get an appointment and Andrew is very professional. He did a fantastic job!
Description of Work: Andrew came to Petaluma from Novato. He was on time, did the job fast, and great to work with. Our carpet looks brand new! I will recommend him to all our friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Julie M.
10/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The company was helpful and responsive from the start. Everyone was professional and very patient with my questions. I was pleased with the friendly and honest service. They steam cleaned my living room furniture, rug, and pillows. Everything looked wonderful and brand new after they left. I will definitely hire Superlative again!
Description of Work: The owner of the company provided the services. He was punctual and professional and very honest. I'd gotten an estimate over the phone, and once he came to the house, he said it would actually cost a lot less then expected - what a nice surprise! He told me how long it would take, and exactly what he would do, and everything went as planned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Grace D.
10/2012
5.0
carpet cleaners
  + -1 more
All in all a very good experience from the first call to the finished sparkly clean carpets.
Description of Work: Superlative was able to come within days of my call and did a fantastic job. We have a bound area carpet that was showing dirt from traffic in the center, as well as spots from accidental spills. Our downstairs basement has an older carpet that needed general cleaning, as well as the removal of an earthy, stale (tired) odor. Non chemical products were used and carpets looked great. Would absolutely recommend them. I had to give a 'B' for punctuality - but we did get a courtesy call to let us know driver would be late. And a 'B' for professionalism as I had assumed furniture would be moved for me - which it was... but I had to ask first and lend a hand. All in all a very good experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$140

Patrice H.
09/2012
5.0
carpet cleaners
  + -1 more
I called to hopefully get a carpet cleaning appointment within the week and the woman who answered the phone was very helpful and got right back to me when there was a cancellation. Andrew, the owner, arrived promptly, and was extremely professional and very efficient. I was considering replacing my older carpeting, but he did such an amazing cleaning job that it looks almost new again. Now that it looks so good, I'm going to wait awhile longer to put out the cash for new carpeting. Thank you Superlative Steam Cleaning!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193

Jack B.
09/2012
5.0
carpet cleaners
  + -1 more
On both occasions, Gustavo did a fine job of cleaning the carpets and gave extra attention to trouble spots. Carpets were much cleaner when he finished. I used him once, then hired him again within ten days. That should tell you a lot about my level of satisfaction. I'd hire him again if I had a need.
Description of Work: This was my second experience with Superlative Steam Cleaning. Both times, Gustavo cleaned carpets for me. He cleaned a about a thousand square feet of wool carpet in one location. And another thousand square feet of acrylic carpet in the other location.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Andrea C.
08/2012
5.0
carpet cleaners
  + -1 more
They did a great job removing most of the crayon and throw up stains from my daughter. The normal wear and tear dirt was removed and our carpet looks great.
Description of Work: Carpet cleaned in half of house. Large stains worked on.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$160

Dave M.
06/2012
5.0
carpet cleaners
  + -1 more
See above. It's good for you to know approximate square feet, stairs and number of steps, and be forthright about carpets' condition so they can give you accurate estimate and schedule enough time. Estimate by phone certainly beats having to have a first appointment for estimate before scheduling the cleaning. Worked most of the day; I had to insist he take a break and share hamburgers and fries with me, or he would have skipped lunch. This experience really says it all for subscribing to Angie's List.
Description of Work: Cleaned and revived 1000+ square feet of both wool and acrylic wall-to-wall carpets. We have had carpets cleaned more or less annually due to kids, pets and heavy traffic: this is by far the best job at the best price we've ever had. He apparently has the best methods, machinery, and supplies that don't add toxics. Very few stains "came back up" as happens a day or so after most cleanings--those that did reappear had survived other cleaners, but now reappeared only faintly. Rates were lower than others; results were far superior. Plus, he's a nice guy, easy to talk with, notes your concerns. Good phone service, answered once, called back within minutes once. Gave the estimate over the phone, a big convenience. Scheduled when I wanted, was on time, followed up to confirm. Highly recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mary L.
05/2012
5.0
carpet cleaners
  + -1 more
We were very happy with Superlative Steam Cleaning. I chose them because they were highly rated on Angie's List, and I think they definitely earned that A rating. Our carpets hadn't been cleaned in about two years, and we have teenagers and a constantly shedding dog. We had some pet stains and food/beverage stains. I had intended to vacuum before they came, but ran out of time. For all those reasons, they definitely had their work cut out for them! They actually arrived a little early, but they phoned ahead to let us know. They did a fantastic job. The stains are gone and the carpets look great, even the stairs, which were especially dirty and probably especially difficult. They were friendly and professional, and I thought the price was very reasonable. We'd definitely use them again.
Description of Work: Living room, dining room, hall, one bedroom and stairs steam cleaned. Stains pre-treated and removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Janice G.
04/2012
5.0
carpet cleaners
  + -1 more
They are excellent. I enjoy working with the owner. I think they are a really good company. They're responsive and I also like the scheduling person they have.
Description of Work: They are my go to company for steam cleaning for the apartment complex. I have 90 units so it's nice to have someone I can trust.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

2744 Garrity Ct., Pinole, CA 94564

http://www.superlativesteam.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 3:30 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Water & Smoke Damage,
House Cleaning

FAQ

Superlative Steam Cleaning is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 9:00 AM - 3:30 PM

Superlative Steam Cleaning accepts the following forms of payment: Check
No, Superlative Steam Cleaning does not offer free project estimates.
No, Superlative Steam Cleaning does not offer eco-friendly accreditations.
No, Superlative Steam Cleaning does not offer a senior discount.
No, Superlative Steam Cleaning does not offer emergency services.
No, Superlative Steam Cleaning does not offer warranties.
Superlative Steam Cleaning offers the following services: Residential carpet cleaning commercial carpet cleaning, upholstery cleaning, area rug cleaning, auto carpet/upholstery cleaning, yacht carpet/upholstery cleaning, house boat carpet/upholstery cleaning, motor home carpet/upholstery cleaning, tile floor cleaning, pet problems & water extraction.
water damage, mold removal, wood rot removal/replacement, duct cleaning, counter tile cleaning, shower tile cleaning.

Contact information

2744 Garrity Ct., Pinole, CA 94564

http://www.superlativesteam.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 3:30 PM