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Reviews
2.73 Reviews
Showing 1-3 of 3 reviews
Anne P.
12/2010
computer repair, satellite tv service
+ 0 moreI took the computer in and paid $259.00 to have the problem(s) diagnosed, repaired and anti-virus software upgraded. The next day they called and said it was ready. I brought it home, hooked it up and discovered that I was having the same problems plus others. I took it back. They called two days later to tell me my operating system had been damaged and they would need to reset my comuter to factory settings. To do that they wanted to back up my files. It took them 3 minutes to put my files on a back up disc. I am sure of the time period because I was on the phone with them while they were doing it. They charged me an additional $99. for their three minutes of work. I feel ripped off. I will certainly never use the Best Buy Geek Squad again.
Description of Work: I took my computer in to be "cleaned up" since it was not working properly. After picking it up I had to take it back since it was still exhibiting the same problems plus a few more. This time they backed up my files and restored the computer to factory settings. I have my computer back now, and a back-up disc with my files on it but not much else. I will have to reload all my programs.
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$350
12/2005
satellite tv service
+ -1 moreI did have someone come out and install a satellite dish. I wasted a lot of time and money. When they came out to hook it up, they left holes in the roof. When I went back and complained they did not want to come back and fix it. I was not impressed with this company at all.
Description of Work: I had bought my satellite dish and had it installed.
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$250
MARK & PATTI P.
12/2004
computer repair
+ -1 moreTHE GUY RECOMMENDED SOME ADDITIONS THAT WOULD HELP PROTECT MY COMPUTER AND ALSO GAVE ME SOME IDEAS ON SOME BLOCKS FOR MY INTERNET AND EMAIL.
Description of Work: HAD A VIRIS PROTECTION ADDED TO MY NEW SONY VAIO COMPUTER.
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Yes, I recommend this pro
$260
Contact information
1490 FITZGERALD DR, Pinole, CA 94564
www.geeksquad.com/repairLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
TV Service - Satellite,
Computer Repair,
TV Sales,
Computer Sales,
Appliance Sales and Installation,
TV Repair,
Stereo and Home Theater Systems,
Camera Repair,
Auto Radio Service,
Appliance Repair
FAQ
Geek Squad - Best Buy is currently rated 2.7 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.
Contact information
1490 FITZGERALD DR, Pinole, CA 94564
www.geeksquad.com/repair