Super Sweeps is a full service professional chimney sweep located in Petaluma, CA, featuring the industry's best tools to inspect and repair your chimney while protecting the integrity of your home.
He replaced the back wall of the fireplace with material that was the wrong size. He "was" working with Hearts Chimney, but Julie Casey of Hearts Chimney tells me that Super Sweeps have abandoned their former jobs and not performed well, so Hearts no longer partners up with Super Sweeps. So whatever you do, do not hire Super Sweeps. Heart's Chimney is going to replace the back fireplace wall at no cost. They will also inspect the work that Super Sweeps was supposed to do properly.
Description of Work: He replaced the back wall of the fireplace and sealed the chase top.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$540
Response from Super Sweeps
Hearts Chimney is a company I have stopped working for. It makes sense they would want to blame me for a job I have never been to. My name is James Barthol was I the one there? And if there is an issue why is this the first time im hearing about it from you?
Sid S.
11/2011
5.0
chimney caps, chimney repair
 + 0 more
The individual that took original measurements explained everything that had to be done very well. He had to get his own estimates as to fabrication expense and call back with final project costs. They charged $100.00 for a chimney inspection which was taken off the final total. After giving approval to the project they require 50% deposit which was worrying to me since all experts say never give money in advance. However, in this case the project was completed in a matter of days and completed in a very professional and highly competent manner. I was very happy with the complet project
Description of Work: Super Sweeps provided a stainless steel chase cover for my chinmey.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$1,000
Amy S.
01/2011
2.0
chimney sweep
 + -1 more
They were scheduled to sweep my chimney on the day it snowed so hard, so I did not expect them. I did, however, expect them to call to reschedule, which they did not do. When I called them, the scheduler apologized and said he did not have his appointment book with him and would call me back the next day. That was a couple of weeks ago. I gave up and have scheduled someone else.
Description of Work: They were scheduled to clean my chimney.
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Service Categories
Finished Carpentry and Woodworking,
Chimney Repair,
Chimney Caps,
Chimney Sweep,
Roof Cleaning,
Pool and Spa Service
FAQ
Super Sweeps is currently rated 2.9 overall out of 5.
Sunday: 9:00 AM - 5:00 PM
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Super Sweeps accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Super Sweeps does not offer free project estimates.
No, Super Sweeps does not offer eco-friendly accreditations.
No, Super Sweeps does not offer a senior discount.
No, Super Sweeps does not offer emergency services.
No, Super Sweeps does not offer warranties.
Super Sweeps offers the following services: Chimney Sweep, Chimney & Dryer Vent Inspection, Firebox Repair, Dryer Vent Cleaning