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Northern Pacific Roofing Inc

Roofing, Gutters, Gutter Cleaning,

About us

Roofing, Siding and Insulation Contractors - We are an established roofing company Serving San Francisco, Marin, Sonoma, Solano and Napa Counties. We are a licensed Commercial and Residential Roofing and General Building Contractor. What We Do: We've got your home covered. New Roofs, Roofing Solutions, Green Roofing, Roofing Repair, Gutters, Insulation, Attic Insulation, Roof leaks, 24-hour Service, Visit our website for a Roofing Estimate. Certified GAF Master Elite Contractor IB Roof Systems Certified Certified Certainteed Shingle Select Contractor Owens Corning Platinum Preferred Gutters and downspouts Roofing Inspections Repairs Commercial Roof Maintenance Contracts Interior and Exterior Insulation Certified Green Company Check Us Out: We have A+ Ratings at the Better Business Bureau and See us on Angie's List too. Get a Roofing Estimate by calling us or filling out the estimate / quote form on our website. Visit our website at northernpacificroofing.com

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial roofing, siding, insulation, steel gutters & downspouts.

Amenities

Free Estimates
Yes
Senior Discount

1%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.618 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
11%
3
11%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.8
responsiveness
4.5
punctuality
4.7
Showing 1-18 of 18 reviews

Sean B.
01/2017
5.0
roofing
  + -1 more
Mark Demushkin did an outstanding job of helping with our short term patching and repair needs while we scheduled the rest of the job for when we had a break in the weather. mark and his team also did a good job on addressing minor follow up needs after the job- overall we got a great product and appreciated the solid project management from Mark.
Description of Work: We had just bought the house and the roof needed immediate attention in the rainy season.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David A.
11/2016
4.0
roofing
  + -1 more
Overall it went very well. The crew did the job in the one day of good weather between rainy days. They seemed very well organized, worked hard and were very cheerful. The foreman (Armando) was excellent - very good at explaining, communicating and answering questions on the day. They also cleared my soffit (eave) vents of insulation and installed solar module stanchions (both for extra labor costs). Armando also helped to figure out which of the pipes exiting through the roof were actually still needed. The quality of work was excellent as far as I can tell, and they did a great clean-up job afterwards. One weakness was the communication with the sales guy, Patrick, who I felt dropped the ball a couple of times, but he was otherwise great on helping me to decide what we needed and giving good advice.
Description of Work: Had our entire roof replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$12,000

robert B.
10/2015
5.0
gutter repair, roofing
  + 0 more
These folks just completed a new roof on my 4000 ft.² house. Working with them was a pleasure. Their crews began at 730 sharp and stay till 530; once till 730 when it looked like rain. The roof is beautiful. The work was done on time and on budget. I have frankly never worked with a construction crew that was so clearly pleased to be working for this company and who had so much fun cleaning up at the end of each day. The bid was reasonable, not cheap but the quality was superb. I will probably not need them again since there is a 50 year warranty on this roof but I would recommend them as highly as possible to anyone who wants a fine, professional job. Honestly, they do not come any better. rzb
Description of Work: New Roof on my 4000 Square foot house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$28,000

Paul S.
10/2015
5.0
gutter repair
  + -1 more
unknown
Description of Work: replaced roof-don't recall the date, but they did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim W.
09/2013
5.0
roofing
  + -1 more
Fantastic. The quote was the best of three, Patrick gave me a clear understanding of the options available, and the work was completed ahead of schedule. There was a minor additional charge for materials they could not have anticipated needing, but they communicated the reasons and did the additional work necessary for no additional charge. I wanted the work done before any rain started, so they booked me two weeks out. When another job completed early, they moved the timeline up and were in and out in three days. The clean up was well coordinated and the impact on our lives was minimal. I would use them again with no reservations.
Description of Work: Complete new roof on two building, our home and garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24,000

Ben T.
09/2013
1.0
gutter repair
  + -1 more
Never sent an estimate as promised twenty days ago. I have left two messages with their answering service over the last two weeks. No response. No reply to the two email I sent reminding them to send an estimate. Very unprofessional.
Description of Work: The owner Barry Murrin Inspected my roof and discussed how would replace gutters. He appeared interested in doing the work. Wrote down dimensions and said he would email his estimate.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$2,000

Piotr S.
04/2013
1.0
gutter repair
  + -1 more
We need gutters on our home. We contacted Northern Pacific Roofing to get an estimate. Patrick and another gentleman came out to do an estimate about 3 weeks ago. As of yet we have not received an estimate or otherwise heard from Northern Pacific Roofing. Not communicating with us even if they didn't want the job is unprofessional, unacceptable and most likely an indication of how the vendor will perform if hired.
Description of Work: Install gutters, downspouts and drainage on our home.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
4.0


Response from Northern Pacific Roofing Inc
It is unfortunate to hear this review as the estimate was provided via email as requested on March 19th 2013 We confirmed this with our internet service provider ISP this review is unfair as the client did not check there spam or junk mail as we had received a notice that the estimate went to there destination March 19th 2013 Many times PDF mails get caught in Spam or Junk files.

Ryan G.
10/2012
5.0
roofing
  + -1 more
Patrick came out to the property quickly and did a very thorough inspection, answered all my questions and used my input to devise the most cost-effective and high quality plan for replacing a few shingles. He was very pleasant to work with. He and Ryan did a great job with the repair and even took the initiative to repair additional shingles at no additional cost to me. Clearly they take great pride in their high quality work. I will call them again for any future roofing needs.
Description of Work: Replaced several damaged shingles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Marie D.
09/2012
5.0
gutter repair, roofing
  + 0 more
Patrick from Northern Pacific Roofing was very professional, friendly and knows his stuff, unlike many of the roofers I interviewed. The price was equivalent to other roofers with equal qualifications. I ended up going with another company because they had a slightly longer warranty. I would feel comfortable recommending Northern Pacific Roofing to a friend.
Description of Work: Dry rot repair, shingle replacement, additional ventilation and new gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Mischi A.
09/2012
5.0
roofing
  + -1 more
Northern Pacific was a subcontractor of my general contractor for a remodel job that primarily involved replacing our tar and gravel flat roof with a new IB Roof. These guys showed up on time and completed the job in 10 days, all as they indicated they would do when we put the project out to bid. The team was professional and knowledgeable - I was home most of the time and asked a lot of questions. The new roof looks fabulous. They are one of the few contractors in Marin that are qualified to put on an IB Roof. So I suppose if you want an IB Roof, you don't have much choice. That said, so far, we are very happy with our new roof - the insulation is noticeably better and, of course, no leaks! One caveat - an IB Roof is not cheap.
Description of Work: Complete re-roof and re-pitching of a flat roof with IB Roof materials.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

Samuel O.
04/2012
5.0
gutter repair, roofing
  + 0 more
Of six estimates, the estimate from Northern Pacific was the most detailed and informative. They even came with "Training Aids," to show the process and materials involved in roof replacement. Besides the research I had done, the information from Northern Pacific helped me make an informed decision regarding the roof I wanted. Additionally, Northern Pacific was one of only two "elite" contractors in the area recommended by the shingle manufacturer which enabled me to receive a warranty not provided by the other contractors I spoke with. And, based on the other estimates I received, Northern Pacific Roofing was competitive with all of the other contractors. Additionally, they informed me of a rebate offered to Veterans from GAF/ELK. Because of the information from the estimate, and listed on the contract, there were no surprises when a small amount of dry-rot was found and 30 year old flashing had to be replaced. The project was efficiently handled and completed in two-and-one-half days. The clean-up left everything immaculate each day and at the end of the project there was nothing for me to do but enjoy the beautiful new roof.
Description of Work: Installed new roof with upgraded shingles, skylights and chimney flashing, replaced some rotted plywood and some cedar sidewall. Replaced gutters and downspouts including gutter leaf guards. Secured local permit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Carol B R.
01/2012
5.0
gutter repair, roofing
  + 0 more
d
Description of Work: Gave estimate for roofing job and areas that might need extra costs. After I signed contra they they thought, they could squeeze job in within a couple of weeks. Weeks went by and I finally call them to in down a date. They gave me a date and it was all good after that. They did a nice job! I only had to call them back to seal some exposed wood on an overhang area. They fixed it quickly! I would definately recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Gerard K.
08/2011
3.0
gutter repair
  + -1 more
There was not a charge for the estimate. It was a good experience with good communication. I would consider using them.
Description of Work: I got an estimate from Northern Pacific Roofing for gutters.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

Response from Northern Pacific Roofing Inc
We do appreciate the member comments and that they will use us again! Thank you, Northern Pacific Roofing

Pati S.
08/2011
5.0
gutter cleaning, gutter repair
  + 0 more
I have been dealing with the people of this company for probably ten or fifteen years. They are a good company. I had the guy replace my roof entirely before when he was with a different company. I had them replace a damaged roof when a giant eucalyptus tree fell on top of it. The workers that come out are excellent. I would recommend them to the others. I will use their services again in the future.
Description of Work: I used Northern Pacific Roofing Inc. I used their services sometime early last year. They came out and did some work on the downspout and also cleaned my gutters. They replaced the downspout.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Michael S.
12/2010
3.0
gutter repair, roofing
  + 0 more
I didn't end up using them. They never gave me a quote for the gutters. Initially he was very responsive and came out quickly. After that it was very hard to get anything out of him. It took several calls to get the estimate for the roof. We had some follow up questions and he had some questions about the gutters so he came out again fairly quickly. I tried getting hold of him a couple of other times for some additional questions and to get the gutter estimate. The last time I spoke with him, he said he would get back with me the next day and I was never able to get hold of him again. I know it is busy and a lot of roofers have been hard to get hold of, but he must not want the business. I did think he was professional when I was able to get hold of him. I would try to get another quote if they were more responsive.
Description of Work: I got an estimate from Northern Pacific Roofing to fix a leaky roof. I also wanted feedback on gutters.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$1,900

Response from Northern Pacific Roofing Inc
After seven trips to this customer’s home and subsequent trips to the city of Mill Valley building department we informed the customer that he needed a permit to apply the roof system needed. The customer did not want to pull a permit and would not respond to us after this information was explained to him. We have since been by the property and no work has been performed to this date.. We at Northern Pacific Roofing take building codes and government agencies seriously and will not perform services that would be to a detriment to the health and safety to any person. Northern Pacific Roofing

tim L.
12/2010
1.0
roofing
  + -1 more
They came over to estimate-then I guess had better things to do as I have not heard from them with an estimate or any follow up whatever in a month-bye Bye business.
Description of Work: They came over to estimate-then I guess had better things to do as I have not heard from them with an estimate or any follow up whatever in a month-bye Bye business.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
4.0


Response from Northern Pacific Roofing Inc
We went out to this customer’s house on several occasions and gave our professional opinion of the work to be done under the manufactures specs and city building codes. The customer was not interested and wanted to think about alternative ways to accomplish the repair. We felt after multiple site inspections the customer would choose the recommended waterproofing recommendations and they did not. We never preformed any work for this customer due to differences of opinion in the application and waterproofing scope. Thank you, Northern Pacific Roofing

Barbara W.
07/2010
4.0
roofing
  + -1 more
They repaired a leak in my roof of a house that I had just bought and repaired some flashing, etc. They did miss a spot and I had to call them back, but they came right back and fixed the problem at no extra charge. They were fairly responsive when I called for an estimate adn the estimator was very knowledgeable. They did have to postpone the initial date of service by a few days, but it was during the rainy season and they were quite busy. I would hire them again.
Description of Work: Roof repair

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$1,800

William C.
03/2009
5.0
roofing
  + -1 more
They did a great job on the roof. They fixed the problem that the previous roofing company caused. They fixed it correctly, redid the roof and it is perfect. The staff there are very professional. They wear uniforms. They make sure they clean up the job site each day. They wanted to make sure there were no nails on the driveway.
Description of Work: They re roofed part of the house. They also did the gutters. I believe they subcontracted for the gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000


    Contact information

    431 Payran St Ste D, Petaluma, CA 94952

    www.northernpacificroofing.com

    Service hours

    Sunday:
    10:00 AM - 5:00 PM
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Gutters,
    Gutter Cleaning,
    Siding,
    Insulation

    FAQ

    Northern Pacific Roofing Inc is currently rated 4.6 overall out of 5.

    Sunday: 10:00 AM - 5:00 PM

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Saturday: 10:00 AM - 5:00 PM

    Northern Pacific Roofing Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    Yes, Northern Pacific Roofing Inc offers free project estimates.
    Yes, Northern Pacific Roofing Inc offers eco-friendly accreditations.
    No, Northern Pacific Roofing Inc does not offer a senior discount.
    Yes, Northern Pacific Roofing Inc offers emergency services.
    No, Northern Pacific Roofing Inc does not offer warranties.
    Northern Pacific Roofing Inc offers the following services: Residential and commercial roofing, siding, insulation, steel gutters & downspouts.

    Contact information

    431 Payran St Ste D, Petaluma, CA 94952

    www.northernpacificroofing.com

    Service hours

    Sunday:
    10:00 AM - 5:00 PM
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 5:00 PM