Northern Pacific Roofing Inc

Mark Demushkin did an outstanding job of helping with our short term patching and repair needs while we scheduled the rest of the job for when we had a break in the weather. mark and his team also did a good job on addressing minor follow up needs after the job- overall we got a great product and appreciated the solid project management from Mark.

Overall it went very well. The crew did the job in the one day of good weather between rainy days. They seemed very well organized, worked hard and were very cheerful. The foreman (Armando) was excellent - very good at explaining, communicating and answering questions on the day. They also cleared my soffit (eave) vents of insulation and installed solar module stanchions (both for extra labor costs). Armando also helped to figure out which of the pipes exiting through the roof were actually still needed. The quality of work was excellent as far as I can tell, and they did a great clean-up job afterwards. One weakness was the communication with the sales guy, Patrick, who I felt dropped the ball a couple of times, but he was otherwise great on helping me to decide what we needed and giving good advice.

These folks just completed a new roof on my 4000 ft.² house. Working with them was a pleasure. Their crews began at 730 sharp and stay till 530; once till 730 when it looked like rain. The roof is beautiful. The work was done on time and on budget. I have frankly never worked with a construction crew that was so clearly pleased to be working for this company and who had so much fun cleaning up at the end of each day. The bid was reasonable, not cheap but the quality was superb. I will probably not need them again since there is a 50 year warranty on this roof but I would recommend them as highly as possible to anyone who wants a fine, professional job. Honestly, they do not come any better. rzb

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Fantastic. The quote was the best of three, Patrick gave me a clear understanding of the options available, and the work was completed ahead of schedule. There was a minor additional charge for materials they could not have anticipated needing, but they communicated the reasons and did the additional work necessary for no additional charge. I wanted the work done before any rain started, so they booked me two weeks out. When another job completed early, they moved the timeline up and were in and out in three days. The clean up was well coordinated and the impact on our lives was minimal. I would use them again with no reservations.

Never sent an estimate as promised twenty days ago. I have left two messages with their answering service over the last two weeks. No response. No reply to the two email I sent reminding them to send an estimate. Very unprofessional.

We need gutters on our home. We contacted Northern Pacific Roofing to get an estimate. Patrick and another gentleman came out to do an estimate about 3 weeks ago. As of yet we have not received an estimate or otherwise heard from Northern Pacific Roofing. Not communicating with us even if they didn't want the job is unprofessional, unacceptable and most likely an indication of how the vendor will perform if hired.

Patrick came out to the property quickly and did a very thorough inspection, answered all my questions and used my input to devise the most cost-effective and high quality plan for replacing a few shingles. He was very pleasant to work with. He and Ryan did a great job with the repair and even took the initiative to repair additional shingles at no additional cost to me. Clearly they take great pride in their high quality work. I will call them again for any future roofing needs.

Patrick from Northern Pacific Roofing was very professional, friendly and knows his stuff, unlike many of the roofers I interviewed. The price was equivalent to other roofers with equal qualifications. I ended up going with another company because they had a slightly longer warranty. I would feel comfortable recommending Northern Pacific Roofing to a friend.

Northern Pacific was a subcontractor of my general contractor for a remodel job that primarily involved replacing our tar and gravel flat roof with a new IB Roof. These guys showed up on time and completed the job in 10 days, all as they indicated they would do when we put the project out to bid. The team was professional and knowledgeable - I was home most of the time and asked a lot of questions. The new roof looks fabulous. They are one of the few contractors in Marin that are qualified to put on an IB Roof. So I suppose if you want an IB Roof, you don't have much choice. That said, so far, we are very happy with our new roof - the insulation is noticeably better and, of course, no leaks! One caveat - an IB Roof is not cheap.

Of six estimates, the estimate from Northern Pacific was the most detailed and informative. They even came with "Training Aids," to show the process and materials involved in roof replacement. Besides the research I had done, the information from Northern Pacific helped me make an informed decision regarding the roof I wanted. Additionally, Northern Pacific was one of only two "elite" contractors in the area recommended by the shingle manufacturer which enabled me to receive a warranty not provided by the other contractors I spoke with. And, based on the other estimates I received, Northern Pacific Roofing was competitive with all of the other contractors. Additionally, they informed me of a rebate offered to Veterans from GAF/ELK. Because of the information from the estimate, and listed on the contract, there were no surprises when a small amount of dry-rot was found and 30 year old flashing had to be replaced. The project was efficiently handled and completed in two-and-one-half days. The clean-up left everything immaculate each day and at the end of the project there was nothing for me to do but enjoy the beautiful new roof.

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There was not a charge for the estimate. It was a good experience with good communication. I would consider using them.

I have been dealing with the people of this company for probably ten or fifteen years. They are a good company. I had the guy replace my roof entirely before when he was with a different company. I had them replace a damaged roof when a giant eucalyptus tree fell on top of it. The workers that come out are excellent. I would recommend them to the others. I will use their services again in the future.

I didn't end up using them. They never gave me a quote for the gutters. Initially he was very responsive and came out quickly. After that it was very hard to get anything out of him. It took several calls to get the estimate for the roof. We had some follow up questions and he had some questions about the gutters so he came out again fairly quickly. I tried getting hold of him a couple of other times for some additional questions and to get the gutter estimate. The last time I spoke with him, he said he would get back with me the next day and I was never able to get hold of him again. I know it is busy and a lot of roofers have been hard to get hold of, but he must not want the business. I did think he was professional when I was able to get hold of him. I would try to get another quote if they were more responsive.

They came over to estimate-then I guess had better things to do as I have not heard from them with an estimate or any follow up whatever in a month-bye Bye business.

They repaired a leak in my roof of a house that I had just bought and repaired some flashing, etc. They did miss a spot and I had to call them back, but they came right back and fixed the problem at no extra charge. They were fairly responsive when I called for an estimate adn the estimator was very knowledgeable. They did have to postpone the initial date of service by a few days, but it was during the rainy season and they were quite busy. I would hire them again.

They did a great job on the roof. They fixed the problem that the previous roofing company caused. They fixed it correctly, redid the roof and it is perfect. The staff there are very professional. They wear uniforms. They make sure they clean up the job site each day. They wanted to make sure there were no nails on the driveway.