Description of Work: Came on time as promised. Cleaned up. Did a near-perfect job. I would recommend him without reservation.
Rating Category
Rating out of 5
Yes, I recommend this pro
Diane O.
09/2015
5.0
hardwood floor
+ -1 more
John and his crew did a superb job from start to finish. We scheduled the work several weeks in advance and everything was done exactly as discussed, on time and on budget. The new floor is absolutely gorgeous. My only problem with the project is that now I want new floors throughout the house! Pls note: I did not get competitive bids for this work, so I did not give Mattie's a grade on price. However, the price seemed entirely reasonable to me.
Description of Work: John Mattie and company installed new hardwood flooring in my master bedroom
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
Julie M.
07/2015
5.0
hardwood floor
+ -1 more
I had a unique problem with my floors. I had hired an (unlicensed) contractor to do a large part of my downstairs remodel, including installing a floating hickory engineered hardwood floor. A few months after the installation, I noticed that the planks were separating quite a bit, sometimes with gaps as large as an inch. As it turns out, the contractor did not know that a floating floor requires gluing the tongue-and-groove planks together so they don't start separating and shifting. He refused to repair it, and I was quite dismayed that my beautiful hickory floors were coming undone. And so I went looking for another contractor who was willing to fix this mess. I called in two other flooring contractors before finding John on Yelp; neither contractor wanted to touch the problem with a 10-foot-pole. Enter John Mattie. He was sympathetic to my problem, but more importantly, he was not afraid to tackle it. He gave me a very reasonable bid, and based on his great Yelp reviews and his obvious command of his craft as demonstrated in his assessment and description of the problem and the proposed solution, I hired him to redo the floors. As is common for most high-quality contractors, I had to wait a while for John to be available, but it was worth the wait. He started the job (and finished it) exactly when he said he would, the costs were what he said they would be, and he and his team were efficient, professional, pleasant, and pay a lot of attention to detail. They actually had to pull up the entire floor downstairs (all 1,000 square feet of it), and re-lay it, plank by plank. He also recommended a glue-down installation, rather than a floating floor, and that was a great suggestion. The floors look more solid, they sound better, and they feel more solid underfoot. Although John and his team had never taken on a project like this before, they figured out a system quickly and completed the job efficiently and expertly. I am so glad I hired John (wished I had done so in the first place, but no use crying over spilled milk), and would not hesitate to recommend him to anyone looking to have hardwood floors installed (or, in my case, to have them completely removed and re-installed).
Description of Work: Took up and re-laid a faulty floating floor installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Fernando V.
12/2014
5.0
hardwood floor
+ -1 more
John and his crew performed a miracle! I recently purchased an old home with hardwood floors in poor shape. When I met John for an estimate, he wasn't confident there was much that could be done to save my dirty, stained, termite damaged floors. But he and his guys did their best and when they were through, the floors looked brand new! Several visitors dropped by over the holidays and assumed new flooring was installed. I'm thrilled with the results and would recommend Mattie's Hardwood Flooring to anyone. At the time I contacted him, he was busy and my job had to be put off for a week from the original start date. It was worth the wait.
Description of Work: Hardwood floors in my home were sanded, stained and refinished by Mattie's Hardwood Flooring.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,000
Betsy M.
12/2014
5.0
hardwood floor
+ -1 more
He is a local guy. I paid him cash because he gave me 10% off. I picked him for his name. I like his name. He was very good and prompt. His boys did a great job. They just refinished my flooring in my living room. In fact, I would have them again to do my bedroom because I have hardwood floors in my bedroom. So, I am having him do that probably in January or February. He is not cheap. I probably could have got somebody cheaper, but I did not want to. I wanted him. His boys sanded the floor and they had the system where I did not have dust everywhere. There was a little bit of dust. I thought they were very clean. They did it in one day. John came and put the coating of the stuff on it. He came back the day after that and then, the day after that. The only problem I had was that I am a solo person. My husband is gone and so I do not have a lot of furniture to move back, but when I do my bedroom, I am going to probably have to get somebody and help me do that because they do not come back and do that. That is not their job. They are moving on because you have to let it dry for 24-hours. I do not think probably that any hardwood flooring person comes back to help you put furniture back. You have to do it yourself. The guys were nice. So, I would recommend them because I am going to use them again.
Description of Work: I had floors refinished by Mattie’s Hardwood Floors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Su M.
05/2014
5.0
hardwood floor
+ -1 more
John is fabulous to work with! He refinished all the original 100 year old white oak floors last year and he did such a great job that we asked him to come back and install our new kitchen floor that extended out to our inside porch area. As usual John was on time and finished the job so quickly I couldn't believe it. We are going to have him finish putting in hardwood floors throughout the entire house.
Description of Work: Installed hardwood floors in kitchen and back porch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Carol P.
08/2013
5.0
hardwood floor
+ -1 more
John did a great job. We are very happy with the flooring. He was very efficient and careful with the Project. The floors are beautiful.
Description of Work: Installed floating engineered hardwood floors and baseboards over concrete slab base.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Jeanette M.
04/2013
5.0
hardwood floor
+ -1 more
John was punctual and helpful and was able to finish the job in a day and a half.
Description of Work: John put hardwood flooring in most of my 2000 sq. ft. home. The job was excellent and I am very happy with the results. I would most definitely recommend his company for any hardwood flooring needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Su M.
02/2013
5.0
hardwood floor
+ -1 more
John did a fabulous job! The hardwood floors in my house are 100 years old and John made them look like brand new. A section of floorboards were water damaged and needed to be replaced and there were no floor boards in our closet so John installed them for us. They were originally white oak and stained to a dark walnut color. John sanded the floors down to the natural color and they were so beautiful we decided not to stain them. He went the extra mile and covered all the floors with filler to make sure there were no high spots. He used 3 coats of water based polyvinyl with a satin finish. We actually reduced the size of our area rugs so more of the floors can be seen. John was always on time. He treated my husband and I with respect and he is very professional. Considering he did over 1500 Sq. Ft. of floors the job was done in a timely manner. I would strongly recommend John for any wood floor work (repair, installation, or refinishing).
Description of Work: Damaged floor boards had to be replaced, new floor boards were installed in closets, and the rest of the floors were sanded and sealed.
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Service Categories
Hardwood Flooring Sales and Installation
FAQ
Mattie's Hardwood Floors is currently rated 5 overall out of 5.
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