Established in 1979 by Don Franklin, Don’s Garage Door Co. is family owned and operated for over 30 years. We service Marin, Sonoma and Lake County. We install and repair both residential and commercial garage doors and operators. We offer many different types of garage doors from steel to custom wood carriage house doors. We are located just off Petaluma Blvd. North at 67 Magnolia Avenue. We are open Monday through Friday 7:30 a.m. to 4:30 p.m.
Business highlights
46 years of trusted experience
Services we offer
Installation of new residential and commercial doors and openers. Free Estimates! Repair all types of existing garage doors and openers.
25 year old door opens and closes fine and more quietly. Very courteous and professional. Prompt in doing the job. Did not try to upsell me on anything.
Description of Work: Garage door was jammed. A spring was replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
robert P.
04/2016
1.0
garage doors
+ -1 more
unknown
Description of Work: did nothing/ had the installation done for less than half the price /tried to sell me on a bigger job /more than was called for
Rating Category
Rating out of 5
value
1.0
responsiveness
5.0
punctuality
5.0
$1,300
Joe M.
03/2016
5.0
garage doors
+ -1 more
unknown
Description of Work: They arrived on time, and replaced the springs on the garage door. We also asked them to do an inspection of the door and the rollers and tracks; despite the door being over 20 years old, it was fine. They were professional, friendly and did not try to sell us any additional services. We were very happy with the service, and would definitely recommend them!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$390
Frank S.
12/2015
5.0
garage doors
+ -1 more
Would highly recommend Don's Garage Door after checking out 4 or 5 references of other providers. His reputation is well earned in every aspect of his business ! I sure wish all service providers in all avenues ran their business like Don's.
Description of Work: Replaced Garage Door !
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$775
Ana A.
12/2015
5.0
garage doors
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
punctuality
5.0
Yes, I recommend this pro
Robert S.
10/2015
5.0
garage doors
+ -1 more
preventive maintenance. a gent named Scott came, and he is truly a gentleman. did a fine job, replaced rollers/bearings lubed and adjusted everything. did NOT try to upsell me anything and in fact said part of what I asked him to do was unnecessary so I could save money by not doing that additional work.
Description of Work: serviced garage door and opener, a double-wide sectional metal/foam overhead door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Dennis R.
06/2015
5.0
garage doors
+ -1 more
Excellent service. Knowledgeable.
Description of Work: Tune up garage door, put door back on track
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Danette E.
01/2015
5.0
garage doors
+ -1 more
Don's Garage Door was great! They were right on time to the minute, professional, courteous and the price was more than reasonable. The job was well done and I am very satisfied. Would highly recommend to anyone.
Description of Work: Repaired my garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Gerald B.
02/2014
5.0
garage doors
+ -1 more
Blane was very professional and did an excellent job. Very neat and tidy. Thanks for a great job.
Description of Work: Replaced garage door opener. He was able to eliminate a squeak in the door I hadn't been able to eliminate for years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$395
Jan G.
12/2013
5.0
garage doors
+ -1 more
I gave a C for price because I have no idea what going rates are. However, he corrected the installation that SEARS had performed less than six months ago-incorrectly. I went from Nightmare Sears to "We can handle that for you" Don's Garage Door Company...go local is my advice!
Description of Work: DON'S GARAGE DOOR CO
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cynthia T.
10/2013
5.0
garage doors
+ -1 more
What a great experience! Blain arrived at the agreed upon time, gave me a great price and promised installation within the week!
Description of Work: Purchase and installation of garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Daniel B.
10/2013
5.0
garage doors
+ -1 more
Don came last week within a few hours of our call, to inspect the cracked panel and quote to replace our 16 yr old noisy system with a quiet one. We decided this week to go ahead with the work, and within one hour of our calling to request the service be done, Scott was there, right on time. He was professional and worked steady for 90 minutes and tuned the other doors as well, before he left. We are very happy with the system and the work that they did.
Description of Work: Braced a cracked panel and replaced the drive system on a 16 ft garage door at our home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$440
Jan N.
07/2013
5.0
garage doors
+ -1 more
They were great. I already had the mechanical but they went through the whole system and they replaced they replaced the whole thing. They were really, really good. The guy came out and gave me an estimate. I couldn't get the garage door done by the original company. He actually did everything. He told me exactly what I needed in case I needed to go to somebody else. I ended up with him eventually. I would recommend him. He was so great about giving me all the information knowing that I wouldn't probably even be coming to him. He said he could not do the job for a cheaper price. He was contesting maybe getting a panel or two. He said he couldn't get the material and do it for a cheaper price than the original company. It was fine. He was great. It was timely and I got the product that I wanted. That was good. I'm very happy with it. The price was comparable and it was good but I would love to have it cheaper.
Description of Work: Don's Garage Door Co. put in a brand-new garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,050
Brian H.
05/2013
5.0
garage doors
+ -1 more
They did a great job and I would not hesitate to hire them again or to recommend them.
Description of Work: Excellent Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Irene C.
12/2012
5.0
garage doors
+ -1 more
We attempted to replace a non-functioning garage door opener on our own and were unsuccessful in completing the job. Since the garage belongs to a rental, it was very important that it get fixed in a timely manner, and Don's was able to step up to the plate with speed and professionalism to resolve the problem.
Description of Work: Aligned the garage door so that it could open and close.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Paco W.
11/2012
5.0
garage doors
+ -1 more
The technician was very efficient and did a great job fixing my garage door.
Description of Work: The wires had come loose in the safety lock mechanism and he found the problem immediately.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Rebecca K.
01/2012
5.0
garage doors
+ -1 more
We purchased our home knowing that there were two additional bedrooms added into the garage. We removed those bedrooms and wanted to get the garage door working so we could use the garage as a garage. Upon removal of the rooms, we found that one side of the garage door track was not up (we had the pieces though), the motor was not attached (we had that also), and that the springs looked like they had no tension. We set up an appointment with Don to come and see if we could get the door in working order or if we would need a new door. Don showed up on time and looked through everything with my husband. He also pointed out that the top section of the door had started splitting. He said he could get the door in working order; however, couldn't guarantee that it would last even a year. He also gave us an estimate of what it would cost to have the door and motor replaced, including haul away of the old door and motor. He left us with the information and no pressure either way. After talking things through, we followed up by going to his office to looks at samples, make our final decision, and put 1/2 of the deposit down to get a new door, motor, etc. In January, they came in and installed the new door, motor, etc. and hauled away the old one. The technician arrived on time, did his work well, and cleaned up before he left. He took the time to walk me through everything and answer my questions. We are very pleased with his work. The motor is so quiet!
Description of Work: In November, Don came to see our garage door and let us know if it was salvageable or if we needed to replace it and what the cost of each option would be. In January, they came out to install the door we'd ordered.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,745
Nicole B.
10/2011
5.0
garage doors
+ -1 more
Sales person was helpful and not pushy. the admin staff was responsive to questions. the installers was punctual, nice and helpful.
Description of Work: Called to assess repair of garage door. Repair was not possible. Decide to replace 2 garage doors and openers.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Matthew C.
12/2010
5.0
garage doors
+ -1 more
I initially called for an estimate. Don set up an appointment for 7am a few days later so that I could still make it to work. He measured the existing door and provided me with a quote that covered several options (insulated vs. non-insulated, glass vs. no glass, etc.) as well as several informational brochures. After taking my time to decide, I ordered an insulated steel door with a glass insert. A couple of weeks later, they came over to install the new door. The installer was punctual and professional. Work was completed on time and to my complete satisfaction.
Description of Work: Replaced old plywood one-piece garage door and a 20+ year old garage door opener with a new insulated steel door and opener. Disposed of old door and opener.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Carol C.
12/2010
5.0
garage doors
+ -1 more
I have had a good experience with them. They were prompt, helpful and I trusted what they were telling me about. I don't know about the price as my husband handled that for me
Description of Work: I used the services of Don's Garage Door Co six months ago. They replaced the garage door for me.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SCOTT H.
09/2010
5.0
garage doors
+ -1 more
Those guys are good. I liked them. Their price and service were good. They explained things well.
Description of Work: I used Don's Garage Door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Debra K.
09/2010
5.0
garage doors
+ -1 more
I called Don's and the next day Blane came out, looked at our crumpled garage door (I closed the door on the bumper of my car) and within 10 minutes, gave me a recommendation for a new door, a better and insulated door, because the old one was not able to be fixed. I paid half the money up front, by check. For whatever reason, this company does not take credit cards. It's an older, family business that's been around for over 30 years, so I guess they haven't updated their payment methods. He told me it would take 4 hours to install, but it took only 3 hours. The worker, I forget his name now because it wasn't Blane. Anyway, he was awesome. He did it by himself. He took the old door down, loaded it on his truck and installed the new one. I was really impressed, because he came at 8:51 a.m and was finished at, believe it or not 11:51 a.m. I'm so happy with the garage door. It's insulated and quiet and you can't pinch your fingers on this design. I highly recommend Don's Garage Door.
Description of Work: The old garage door was removed, and a new one was installed in one hour less than estimated. I also got a keypad opener outside the garage, as well as two new remote controls, a control on the wall of the garage and a new automatic opener installed on the ceiling of the garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Susan U.
05/2010
5.0
garage doors
+ -1 more
Garage door opener stopped working in early May 2010. The Genie model was original to the house (1987). We expected that we would have to replace the unit at a quoted cost of $400. It turned out that the problem was a defective hinge in the garage door. Don's repaired it quickly and efficiently. We highly recommend this company.
Description of Work: Repaired garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
CAROL W.
10/2007
5.0
garage doors
+ -1 more
They came 2 to 3 times and told us that they could fix the problem, so we would not have to buy a new door. They were very honest about this. They had an excellent price, and I think they were terrific.
Description of Work: My garage door wasn't working properly, so we had it repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
MARSHA P.
10/2005
5.0
garage doors
+ -1 more
DON'S GARAGE WAS ON TIME FOR OUR APPOINTMENT. THEY WERE VERY EFFICIENT and PROFESSIONAL. I WOULD RECOMMEND THEM TO ANYONE WHO IS LOOKING TO EITHER GET A NEW GARAGE DOOR OR REPLACE YOUR EXISTING ONE.
Description of Work: I HAD DON'S GARAGE REPLACE MY OLD GARAGE DOOR OPENER WITH A NEW ELECTRIC ONE.
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Service Categories
Garage Doors
FAQ
DON'S GARAGE DOOR CO is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Saturday: Closed
DON'S GARAGE DOOR CO accepts the following forms of payment: Check
Yes, DON'S GARAGE DOOR CO offers free project estimates.
No, DON'S GARAGE DOOR CO does not offer eco-friendly accreditations.
No, DON'S GARAGE DOOR CO does not offer a senior discount.
No, DON'S GARAGE DOOR CO does not offer emergency services.
Yes, DON'S GARAGE DOOR CO offers warranties.
DON'S GARAGE DOOR CO offers the following services: Installation of new residential and commercial doors and openers. Free Estimates! Repair all types of existing garage doors and openers.