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Dolcini Plumbing Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

Dolcini Plumbing Inc. is a local, family owned and operated plumbing contractor. Based in Petaluma, CA, and operating since 1981, we offer our customers such services as general service and repair, sewer cleaning, line locating, sewer replacement, sewer hydrojetting, video sewer inspection, water service replacement, water heater replacement, installation of new gas lines, earthquake gas valves, garbage disposals, backflow testing and repair, and a variety of other services. We are proud to serve Petaluma, Penngrove, Cotati, and Rohnert Park. Because we service such a small area, we are committed to providing the best service possible. We have worked hard to earn the respect of our customers by providing honest answers to questions, repairing only what needs repair, and remaining respectful of your house and your belongings. We are a father and sons operation, with pride in our name and reputation. Ask your neighbors about us. A word of mouth referral is still our best advertisement Additional Address - PO Box 31, Petaluma, CA 94953-0031.

Business highlights

44 years of trusted experience

Services we offer

General service and repair, sewer cleaning, line locating, sewer replacement, sewer hydrojetting, video sewer inspection, water service replacement, water heater replacement, installation of new gas lines, earthquake gas valves, garbage disposals, backflow testing & repair.

Amenities

Warranties
Yes
Senior Discount

$5.00



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.829 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 29 reviews

Peggy S.
05/2020
5.0
plumbing
  + -1 more
It was excellent! They were professional, and their pricing was reasonable.
Description of Work: They did some work on our shower, and tub.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Dolcini Plumbing Inc
What more can we say except "Thank You" for your patronage and for your amazing review.

Trudy W.
02/2016
1.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5

John P S.
12/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Dolcini Plumbing Inc
Thank you for taking the time to share your recent experience with our company with others Angie's List Customers. We appreciate your patronage and look forward to helping you with any plumbing needs you may have in the future.

Katherine M.
09/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Dolcini Plumbing Inc
Thank You for your great review, we appreciate you sharing your experience with other Angie's List Customers.

Lynn F.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Dolcini Plumbing Inc
Thank you for the high marks. We appreciate your business greatly, and we‘re always available to take care of any of your plumbing needs.

Ely R.
06/2014
5.0
plumbing
  + -1 more
Very professional, courteous, prompt and honest. Did not try to sell me anything we did not need. I would highly recommend this company to friends and relatives. Will definitely use them again.
Description of Work: Repaired water valve for refrigerator ice maker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$191.61

Response from Dolcini Plumbing Inc
We really appreciate your great review and thank you for taking the time to share your experience with other first time customers. Here at Dolcini Plumbing, Inc., even in this age of technology, we truly believe that word of mouth is still our best form of advertisement. Living up to our reputation is what really establishes a long lasting relationship with not only our customers, but also those that you entrust to us by recommending our services, that is truly what a community is all about. We thank you for your comments and look forward to taking care of any of your plumbing needs in the future.

Barbara A.
12/2013
5.0
plumbing
  + -1 more
They came in, did the job and left. They went right to work. It probably only took them 45 minutes and the job was really well done.
Description of Work: They installed a garbage disposal for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Dolcini Plumbing Inc
We know the holidays are already stressful enough and that there is a long list of things to do. We thank you for allowing us to check one of those things off your list this season. We wish you and your family the very best and thank you again for taking the time to review our services. Happy Holidays from us to you.

Kenneth W.
12/2013
5.0
water heater repair
  + -1 more
The service provided was perfect. They came the same day I called them.
Description of Work: I used Dolcini Plumbing Inc.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Dolcini Plumbing Inc
Thank you for your review. We are aware of how unexpected and inconvenient it is to have your hot water heater go out; it can easily bring things in your household to a halt. We make it a high priority to get your new water heater installed as soon as possible with as little hassle as possible so that you can keep the hot showers and clean clothes coming. Thank You for taking the time to give us a review and Happy Holidays to you and yours.

John P S.
11/2013
5.0
drain cleaning
  + -1 more
I was very pleased because he worked very hard while he was here and was very efficient. He was also on time and I would use him again in a second. The price was very reasonable.
Description of Work: I had a bad block in my pipes because it is an older home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Response from Dolcini Plumbing Inc
We are truly honored that after over half a year, you still took the time to write in a review. It shows that our meeting with you was a memorable one. We know that life keeps moving forward which is what our company is all about. When you have a plumbing issue, it usually happens at the most inconvenient time. We’re here to make sure we get that issue taken care of in a timely, professional manner so you can get back to doing what you do best. Thank you so much for your reply.

Karl B.
08/2013
4.0
plumbing
  + -1 more
Very good job. Much more (new hoses, valve, etc) than needed. 3 hours labor for 1.5 hours of work. So the phone description of what was needed must count as labor cost (like lawyers).
Description of Work: Replaced ABS flange and wax bowl seal in both bath & toilet as well as one fill valve. (Which worked okay and looks the same to me.)

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$620

Response from Dolcini Plumbing Inc
Thank you for your concerns. We always try to meet the requests of our customers if possible and we are honest and straight forward about the effects that your request will have in regards to your job. In this case you had requested that rather than pulling both toilets consecutively you had wanted us to leave one working for your use. In response to your request, our technician had advised you that this would add at least another 45mins. to your job and we respectfully concessed to work on each toilet separately in order to meet your needs. We had originally given you a time frame of approximately 2hrs. to perform this work prior to your request and providing that there were no unforeseen issues. As you are aware, there were additional issues that contributed to the time factor regarding your job. We found that both of your toilets had bent and broken closet flanges that needed to be repaired before we could reset each toilet. In addition, our technician will always point out any other issues he finds and review these issues with you as he goes along; such as parts that are worn out and need to be replaced or will need to be replaced in the future. We do not warranty re-used parts; we do however warranty any parts we supply as well as our labor for a year on the work that was performed. Therefore, when issues like these are brought to our Customer’s attention, many of our Customer’s choose to install new hoses, valves, etc. in order to get the maximum benefit of the repairs that are being made. As you know, our technician will always leave that decision up to you. We do not perform unauthorized work. Thank you for your response.

Linda C.
06/2013
5.0
plumbing
  + -1 more
Wow! Jason Dolcini was prompt, efficient, capable, and friendly! He spread tarps over the entire bathroom floors and vacuumed repeatedly, leaving NO MESS! When he encountered a weak input line, he brought it to our attention and asked what we wanted to do--keep it or replace it. We opted to replace it. He did a wonderful job. We highly recommend him and will certainly use Dolcini again.
Description of Work: Remove existing Kohler toilets and install 3 new Toto toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Dolcini Plumbing Inc
Thank you for your spectacular review; it was truly a pleasure working with both you and your husband. It is of great importance to us to make sure we leave your home in the same condition as when we walked in, with one exception, your plumbing should now be in good working order. We also feel it is important to point out any discrepancies that we may find along the way, so that as our customer, you may make an educated decision as to how you would like to proceed. In this fashion, together we may keep your plumbing working correctly and to its highest potential for many years to come. Thank you again for your business and for sharing your experience with other Angie's List customers.

Erika P.
03/2013
5.0
plumbing
  + -1 more
I was able to make an appointment for the next morning. They called about 1/2 hr before appointment, arrived in time. Excellent fast service. The price is somewhat high, but you get what you paid for. I would recommend the company to others.
Description of Work: My sink was leaking.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Dolcini Plumbing Inc
We thank you greatly for your reply and we appreciate that you took the time to share a detailed account of your experience with us for other Angie’s List Customers to review. As you know, we do have a one hour minimum charge, so we thank you for your sound advice to other Customers by letting them know that it is best to do the once around your home and get all your plumbing issues addressed at once. Most of us are familiar with the fact that at some point in time we encounter what seems to be a minimal but annoying problem that gets put on the back burner due to limited time or funds; such as a guest toilet that doesn’t work right or a leaking faucet. However, once these items have been repaired, I guarantee you’ll wonder why you bothered to learn to live with it. We know your home is your castle; your comfort is our concern. Let’s keep all the amenities in your home functioning properly so you and your family can enjoy the use of them for years to come. We appreciate your business greatly.

Kristy B.
09/2012
5.0
plumbing, drain cleaning
  + 0 more
I had a backed-up kitchen sink and contacted Dolcini Plumbing after receiving a referral from Angie's list. I was greeted professionally on the phone and explained my plight. I was given an appointment time, hourly rate and payment explanation along with name of plumber responding. Fifteen minutes prior to the plumber's arrival, I received a phone call notifying me an estimated time of arrival. Once the Plumber arrived he was professional and personable. He completed the job in a timely manner and I felt satisfied with his explanation for the cause of the back-up. Overall, I was given clear expectations and believe those were met. If I have any further plumbing needs Dolcini Plumbing will get my business.
Description of Work: I had a backed-up kitchen sink and drain line. Snaked the drain line at the kitchen clean out to the main line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Dolcini Plumbing Inc
We really appreciate your business and we have always believed that word of mouth is still our best advertisement; we thank you for your feedback. We know how inconvenient a backed-up Kitchen sink can be and we are happy that as a first time customer you have chosen to share with other Angie’s List customers’ exactly what they can expect as a response from us. Regardless, whether your plumbing needs are small or large, we look forward to helping you in the future. Thank you for your response.

George B.
07/2012
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
All went quickly, professionally and clean. Encredibly accommodating on payment arrangements. Minimum one hour minimum labor charge plus parts for both jobs.
Description of Work: We had part of a cell phone plugging a toilet and a gas water heater pilot light which had to be constantly re-lit. He unplugged the toilet and replaced entiere pilot light assembly--all works great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Dolcini Plumbing Inc
As a family owned & operated company; and as parents, we know that family is the most important thing there is. Even if our kids have grown and moved away, sometimes they still need us. When life throws you a little quirk, it’s important to know that you have someone you can depend on to set things straight so that your family can get back to normal. We always appreciate feedback from our customers and we look forward to meeting any plumbing needs your family may have in the future. Thank you.

Ione D.
12/2011
5.0
home inspection, plumbing
  + 0 more
I called and was quoted a price, within a week the service was completed. I was very pleased with this company.
Description of Work: Very quick, reasonable and professional, I will use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Response from Dolcini Plumbing Inc
Thank you for taking advantage of our Annual Back flow Inspection Program. As a new customer, we appreciate that you took the time out to review our Company and we look forward to providing service to you and your family in the years to come.

Mike S.
09/2011
5.0
plumbing
  + -1 more
They were good, great and prompt. They also are reasonable and efficient and I will use them again in the future.
Description of Work: I used Dolcini Plumbing to help with a problem with our dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Dolcini Plumbing Inc
Thank you, we really appreciate that as a returning customer you have chosen to take the time to share your comments with those who may not be familiar with our company. In return, we would like to reciprocate by always putting our best foot forward and doing the best we can to make time for both our returning customer and new customers as well. Thanks Again and Have a Great Day!

George M.
04/2011
3.0
plumbing
  + -1 more
If you want to pay for a bid, give them a call.
Description of Work: I think it's a bit much, but they wanted to charge $135 per hour to come out and give me a bid. I really can't tell you the last time I ever paid someone to give me a bid for their service. Good luck, business must be doing well.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
4.0


Response from Dolcini Plumbing Inc
We are a service oriented company and our goal is to help those who truly need immediate service. Although we also perform bid work, it has been our experience after several years that you get what you pay for. Therefore, we prefer to be honest about the fact that we charge for our time rather than waste time haggling over a job with our fellow tradesmen. In this fashion, we are helping customers that truly need our help and are looking to get their needs met, rather than those shopping for the lowest price. In conclusion, we would like to add that once a bid price is accepted by our customer, our charge to bid is then applied towards the work to be performed. Thank you for your interest in our company and have a great day.

Nancy C.
04/2011
5.0
plumbing
  + -1 more
They were very friendly and polite. They were willing to work with you and not try to impose their ideas. They respect your wishes and work with you. They were not just trying to make a buck. They did a quality job.
Description of Work: Dolcini Plumbing got me some equipment and installed a sink spout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Dolcini Plumbing Inc
Thank you for your comments. We will always strive to accommodate our clientele and to be as unobtrusive as possible. If you have contacted us, you are most likely experiencing a disruption in your home, it is our job to expedite repairs so you can get back to what is most important to you…Living.

Lorie L.
03/2011
5.0
plumbing, water heater repair
  + 0 more
They had it all planned out with 2 people. First they removed the old water heater, then installed the new water heater and checked all the plumbing associated with the water heater. After that project was finished one person worked on the water filter install and the other worked to fix the leaky pipe. It went fairly smoothly. They knew what to do and had the parts they needed when they encountered any problems. I liked them and would definitely call them again if I have plumbing project.
Description of Work: Installed a new water heater, installed an undersink water filter, repaired a leak in a wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from Dolcini Plumbing Inc
We appreciate your business and thank you for the great review. As we’ve pointed out before, when you’ve already been inconvenienced, it can be difficult to open your home for repairs. It is our goal to get the job done right the first time in order to restore your home as quickly as possible.

Peter M.
02/2011
5.0
plumbing, drain cleaning
  + 0 more
After finding out that a contractor I used had done a poor job resulting in a chronic leak in a supposedly new faucet, I was lucky enough to find Dolcini Plumbing! Bill was able to make a repair. Alas, we expect it only to last a few years, but the thought of tearing out tile that was done in 2009 was unfathomable. I dealt with Dolcini via long distance. They coordinated with my tenant to schedule the work. I received a glowing report from my tenant who is meticulous. He even used booties! The faucet no longer leaks or wastes water. The tenant and I are both happy!
Description of Work: Shower faucet leaking. New shower & faucet installed 2 years ago by another contractor & faucet failed. Dolcini was able to fix the harcraft valve. The hot seat had been stripped out and couldn't be removed so he was able to shave it down in place. Removed the cold seat & sanded smooth, replaced o-rings & washers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$182

Response from Dolcini Plumbing Inc
Here at Dolcini Plumbing, we make an extra effort to bridge the gap between Owners and Tenants. Often it is difficult to get a clear visual of what is going on at your rental home when you live out of town or out of state. We do our best to keep your tenants happy while providing a remedy for any issues you or your tenants may have, as well as keeping you updated on work being performed at your home. Thank you.

Karen F.
12/2010
5.0
plumbing, drain cleaning
  + 0 more
They are prompt, dependable and have always done a good job. I like them. They are also not creepy to have around our kids. Their pricing is comparable to everyone that we have priced, but we like them better. They always show up.
Description of Work: We use Dolcini Plumbing Inc. for all our plumbing. The last time we used them was about 3 or 4 months ago and they remade our drains and fixed all that was needed in our old building.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dolcini Plumbing Inc
We are happy to say that everyone at Dolcini Plumbing is a proud parent. We know that when life’s little accidents happen you can’t stop your day to day activities. We respect the fact you have chosen us to come into your home and we honor that trust by providing our service in the most professional manner possible. Thanks again.

JACQUIE P.
09/2010
5.0
plumbing, drain cleaning
  + 0 more
The experience with Dolcini Plumbing has been perfect. I have been using them for 9-10 years. They provide good customer service. They are family owned.
Description of Work: I have used Dolcini Plumbing for sink clearing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dolcini Plumbing Inc
Thank you for choosing Dolcini Plumbing. We appreciate your feedback.

Sue B.
09/2010
4.0
plumbing
  + -1 more
It was a positive experience. I thought they were pricey, but the work was fine.
Description of Work: They did a sewer scope.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$250

Response from Dolcini Plumbing Inc
We were very happy to hear about your positive experience with us. We love to help anyone – including do-it-yourself clientele. However, our rates do reflect the current cost that is encompassed by being a licensed contractor in our Industry. As you know, the benefit of hiring a licensed contractor is that we stand by our work. We prefer not to compromise the quality of our work by making sure our staff is equipped with everything they will need, in order to provide you with the best service possible. Unfortunately, that does come at a certain cost. Thank you for your review.

Stephen D.
07/2009
5.0
plumbing, drain cleaning
  + 0 more
Jason Dolcini was prompt, courteous, professional, and competent. He explained what he was doing each step of the way, and was polite at all times. He snaked the clean-out line a total of four times with three different bits. We were back in business in just over an hour. It was great service by a local, family-owned business!
Description of Work: Shower, bathtub, and toilets were backed up. I called Dolcini plumbing. When Jason Dolcini arrived he quickly diagnosed the problem, and snaked the lines 4 times. It was clear

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Dolcini Plumbing Inc
We are here to help you with your concerns and we want to make sure you have answers to your questions before we leave. Thank you so much for your detailed response. It’s customers like you that made it possible to achieve our 3rd year as People’s Choice Award for Best Plumber in Petaluma. Thank you again for your response.

Karen F.
06/2009
5.0
plumbing
  + -1 more
They are dependable and polite. I feel comfortable with them being around my family. They look trustworthy, and have come in emergency's right away. Their pricing is a little higher than other companies, but I use them because I trust them and I know they can get the job done. They never recommend things that don't need to be done.
Description of Work: They snaked the lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dolcini Plumbing Inc
We appreciate the trust you place with us, we have been proud to serve our community since 1981 and we are grateful for the relationships and rapport we have built with you, our customer, over the years. We plan on providing the best service possible for many years to come.
    • 1(current)
    • 2

Contact information

PO Box 31, Petaluma, CA 94954

www.dolciniplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:30 PM
Tuesday:
7:00 AM - 4:30 PM
Wednesday:
7:00 AM - 4:30 PM
Thursday:
7:00 AM - 4:30 PM
Friday:
7:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Home inspection,
Sewer Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
General Remodeling

FAQ

Dolcini Plumbing Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 4:30 PM

Tuesday: 7:00 AM - 4:30 PM

Wednesday: 7:00 AM - 4:30 PM

Thursday: 7:00 AM - 4:30 PM

Friday: 7:00 AM - 4:30 PM

Saturday: Closed

Dolcini Plumbing Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Dolcini Plumbing Inc does not offer free project estimates.
Yes, Dolcini Plumbing Inc offers eco-friendly accreditations.
No, Dolcini Plumbing Inc does not offer a senior discount.
No, Dolcini Plumbing Inc does not offer emergency services.
Yes, Dolcini Plumbing Inc offers warranties.
Dolcini Plumbing Inc offers the following services: General service and repair, sewer cleaning, line locating, sewer replacement, sewer hydrojetting, video sewer inspection, water service replacement, water heater replacement, installation of new gas lines, earthquake gas valves, garbage disposals, backflow testing & repair.

Contact information

PO Box 31, Petaluma, CA 94954

www.dolciniplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:30 PM
Tuesday:
7:00 AM - 4:30 PM
Wednesday:
7:00 AM - 4:30 PM
Thursday:
7:00 AM - 4:30 PM
Friday:
7:00 AM - 4:30 PM
Saturday:
Closed