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Computer Coach

Computer Repair, Computer Training

About us

Jim Gray, Computer Coach, is a locally owned and operated company that values honesty and integrity in all aspects of our business. I provide computer support and coaching for individuals and small businesses in Sonoma and Marin Counties. I have over 35 years of professional experience in technology, dealing with computer support, applications, PCs, MACs, iPhones, Android phones, tablets, and networks, I do both remote support and onsite visits. Please contact me to arrange for me to assist you now. Help is on the way!

Business highlights

6 years of trusted experience

Services we offer

Computer Support, Computer Consultant, Computer Virus Cleaner, Computer Maintenance Services, PC Maintenance, Computer Coaching, Computer Repair, New Computer Selection, File Tranfers, Disk Cloning, Troubleshoot Email/Internet/App/Network/Wifi/Printer/Cloud Service Issues

Amenities

Free Estimates
Yes
Senior Discount

15%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
17%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.8
punctuality
5.0
Showing 1-6 of 6 reviews

Trina+De+La C.
09/2022
5.0
computer repair
  + -1 more
I highly recommend Jim Gray for help with computer issues. I was having numerous problems with my laptop and he not only fixed them but he also recommended some reasonable hardware upgrades to help my laptop work work much more quickly. His bill was very fair and he's friendly, honest and trustworthy. I highly recommend him.
Description of Work: troubleshoot computer problems and repair computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katy B.
08/2022
5.0
computer repair
  + -1 more
Jim is a very excellent professional. He identified and fixed several problems with my internet access. One problem was that the comcast connection would go out randomly. Jim looked at the comcast wires coming in and saw they were in terrible condition. After many calls to Comcast they finally replaced the wires which cleared up the random internet disconnections. In addition Jim switched my laptop over from Wi-Fi to an ethernet connection to improve my download speeds on the internet. Jim is easily accessible and personable. He talks in non-tech language that I can understand, and is always efficient, patient and positive. I highly recommend him for any computer work, advice or consultation you need.
Description of Work: Internet Connection
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara G.
07/2022
5.0
computer training, computer repair
  + 0 more
Really good. Came on time. Answered my list of 10 questions. (Found an ink piece that was in the paper feed on the top part of the printer!! Wow) will recommend to friends.
Description of Work: Helped with laptop printer problems and helped me with laptop issues that I needed instruction or clarification.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$85

Leiah B.
06/2022
5.0
computer repair, computer training
  + 0 more
My new computer is such a diva. Jim responded quickly and empathetically to all my calls with in-person and remote visits. He made sure that not only did the computer work, but that I had the right peripherals. He explained everything patiently and never made me feel like an idiot. He's a pleasure to deal with.
Description of Work: setting up new computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Valerie P.
06/2022
5.0
computer training, computer repair
  + 0 more
Great. Jim is amazing
Description of Work: Setup scanning, coach on scanning and sending attachments in emails

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Deborah C.
06/2022
4.0
computer repair, computer training
  + 0 more
Jim was very professional and was attentive to my needs. I would certainly refer him to other people.
Description of Work: Computer Repair & Services
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    Located In, Petaluma, CA 94952

    www.computercoach.guru

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Training

    FAQ

    Computer Coach is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Computer Coach accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Computer Coach offers free project estimates.
    No, Computer Coach does not offer eco-friendly accreditations.
    No, Computer Coach does not offer a senior discount.
    No, Computer Coach does not offer emergency services.
    No, Computer Coach does not offer warranties.
    Computer Coach offers the following services: Computer Support, Computer Consultant, Computer Virus Cleaner, Computer Maintenance Services, PC Maintenance, Computer Coaching, Computer Repair, New Computer Selection, File Tranfers, Disk Cloning, Troubleshoot Email/Internet/App/Network/Wifi/Printer/Cloud Service Issues

    Contact information

    Located In, Petaluma, CA 94952

    www.computercoach.guru

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed