Warranty company assigned this claim to Beekman's Custom Plumbing for a failing food waste disposer. John called to go through the work order, gather some details on the existing unit, known plumbing history, then schedule the appointment for the next day. John sent a message the day prior to let me know where I was in the queue. He called 15 minutes before he arrived and showed up on the dot. When John was here I told him what I expected from the new disposer (what we use it for and how often) and he made some upgrade recommendations to make sure my expectations were met. He was able to pick up the new unit and install it the next day. Above and beyond: John went through the quick start guide (highlight new features over the last unit). Showed me how to use the jamming tool and where it was located if needed. Best of all he reviewed the product warranty, his service guarantee and how to go about getting the in-house support should I ever need it. Thank you John & Amanda Beekman. A+
Description of Work: Home warranty claim to replace failed original builders grade food waste disposer mounted in the kitchen under-sink.
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Service Categories
Plumbing
FAQ
Beekman's Custom Plumbing is currently rated 5 overall out of 5.
No, Beekman's Custom Plumbing does not offer free project estimates.
No, Beekman's Custom Plumbing does not offer eco-friendly accreditations.
No, Beekman's Custom Plumbing does not offer a senior discount.
No, Beekman's Custom Plumbing does not offer emergency services.
No, Beekman's Custom Plumbing does not offer warranties.
Beekman's Custom Plumbing offers the following services: Plumbing