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THURSTON SCREEN CO

Doors, Screen repair, Windows,


Services we offer

Your complete window screen service, we also do new windows and doors, shutters

Amenities

Warranties
Yes

Reviews

4.96 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
17%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
5.0
responsiveness
4.6
punctuality
4.2
Showing 1-6 of 6 reviews

Lesley F.
02/2015
5.0
screen repair, replacement windows
  + 0 more
Dale came by for the initial estimate and was very patient, insightful and knowledgeable. We chose the framing color for the screens as well as the type of screen. I really appreciate that the process wasn't rushed. Dale understood our desire to keep the integrity of our 1922 Craftsman windows. He gave a fair and reasonable quote (the lowest of all of our estimates), as all of the windows needed screens. After we decided to accept their estimate ($604.13) , Dale quickly made a follow-up appt for the installation. Beautiful screens went up within a week. Thank you, Dale! Side note: After the install, Dale realized that he had left off a couple of windows from our quote, but he stood by the initial estimate. The company's integrity and honesty was impressive. Highly recommend!!
Description of Work: Recently moved into a house in Pasadena sans screens. Thurston Screens provided screens for all of the windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sylvia A.
09/2014
3.0
screen repair
  + -1 more
unknown
Description of Work: My experience was a disappointment. I went into the store (Pasadena Window Supply, formerly known as Thurston Screens) and they set up an appointment a week hence. The person arrived on time and did his measuring and told me that I would receive an statement by email within a week. A week went by and no statement had arrive. I then contracted with someone else. A few days later the statement from Pasadena Window Supply arrived and I emailed back that I had made other arrangements.

Rating CategoryRating out of 5
punctuality
3.0


Mark I.
05/2013
5.0
screen repair
  + -1 more
Originally, the replaced the screen on the screen door. The did a very good job, so I had they replace the screened area of my patio. They did a very nice job and I am very happy with their work
Description of Work: Replaced the screen in my patio

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

MARY N.
11/2010
5.0
doors
  + -1 more
They measured the spaces to replace the doors and then they told me that if I ordered the doors, it would take at least six weeks to receive the items. The first problem is that the door were received, but they failed to notify me as soon as they arrived. When I called regarding the doors, they found that they had the doors. Th next problem was arranging my budget to pay for them. They came when I requested them to come. They arrived and went to work. They finished the job before 2 p.m. They also cleaned up the site so it was better that it was before.
Description of Work: Measure and ordered and then installed three folding doors and one outside door. The folding doors were a set of two in the living room and one folding door which is in the hallway. These were in my tenants's house. THe rear door was the door into my basement. This door is getting sun, rain and all the other elements. I have had problems in keeping it so it will open and close easly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$2,600

MARY N.
02/2009
5.0
doors
  + -1 more
The time frame was that we called them on Thursday Feb. 5 for an appointment on Sat Feb. 7. The owner came and showed catalogs and I made the payment for the doors. He explained that he would call his supplier and order the doors. When the doors arrived, he called me and scheduled the appointment to come and put them in. He also called the day before and gave me more exact time that he would be here to do the work. The work was completed and they cleaned up not just around the area of the door jars, but on the front porch as well. Both my tenants and myself were totally pleased with the work and the clean up that was done.
Description of Work: Come and measured the doors to be replaced. Told me exactly what needed to be done and the reasons why. Showed me catalogs of doors and told me what they meant. Ordered the doors and frames. Called me back and scheduled them to come back and put them in. The worry was the molding whether it would need to be replaced. They did the work and molding did not need to be replaced and they cleaned up the total area before leaving. Did a beautiful job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

BARBARA L.
10/2006
5.0
doors
  + -1 more
My son dealt with them directly, and I was very happy with the final product. They look like they will last a long time, and they work well. I have bought ready made ones from home improvement stores in the past, and they always fall apart. It was worth the money.
Description of Work: I had them make two screen doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

    Contact information

    25 S BACKAS AVE, Pasadena, CA 91107


    Service hours

    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    10:00 AM - 2:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Doors,
    Screen repair,
    Windows,
    Window Treatments,
    Egress Windows

    FAQ

    THURSTON SCREEN CO is currently rated 4.9 overall out of 5.

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    Saturday: 10:00 AM - 2:00 PM

    No, THURSTON SCREEN CO does not offer free project estimates.
    No, THURSTON SCREEN CO does not offer eco-friendly accreditations.
    No, THURSTON SCREEN CO does not offer a senior discount.
    No, THURSTON SCREEN CO does not offer emergency services.
    Yes, THURSTON SCREEN CO offers warranties.
    THURSTON SCREEN CO offers the following services: Your complete window screen service, we also do new windows and doors, shutters

    Contact information

    25 S BACKAS AVE, Pasadena, CA 91107


    Service hours

    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    10:00 AM - 2:00 PM