Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

The Sofa Company - Pasadena

Furniture - Custom Made, Furniture - Sales, Upholstering,

About us

The Sofa Company is a Los Angeles custom furniture manufacturer with approx 75+ employees in their factory in Los Angeles, and showrooms in Santa Monica, Pasadena, Costa Mesa, and Redondo Beach.

Business highlights

26 years of trusted experience

Services we offer

Custom Upholstery, Custom Sofa, Sectionals, Sofa Beds, Accent Chairs, Custom Leather, Other Furniture Vendors in all stores, Reupholstery Services

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
Showing 1-1 of 1 reviews

xx X.
05/2017
1.0
furniture repair, upholstery, furniture sales, custom furniture
  + 2 more
Badly. when i ordered replacement sofa cushions the company repeatedly lost my order and I had to follow up via email on multiple occasions. After several months I got an email indicating they were ready. When I went to pick them up they were the wrong size so I had to wait for them to be recut. Today I went into the store to order new slipcovers. I was told, very rudely, that they could not sell them by themselves. The woman i spoke to suggested that I try and convince someone in the office to make an exception. However, another woman behind the counter said they would not do so. I asked if they had any recommendations for where I could order some new slipcovers, and was told, in a very condescending voice, that perhaps I should go to a mom and pop. Interestingly, nobody even suggested or attempted to assist me with selecting new furniture, so I left. however, I'm baffled by the fact that I could buy a slipcovered sofa, but not a replacement set of slipcovers. Additionally the quality was not good if they only lasted 5 years.
Description of Work: i bought 2 slipcovered sofas and ottomans 5 years ago. the sofa seat cushions lost their shape and the slipcovers faded. I had extended difficulty replacing the cushoion insets. Today I went into the store to buy a new set of slipcovers and was told, very rudely that they could not sell the slipcovers.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0


    Contact information

    100 W. Green St., Pasadena, CA 91105

    www.thesofaco.com

    Service hours

    Sunday:
    10:00 AM - 8:00 PM
    Monday:
    10:00 AM - 8:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 8:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 8:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture - Custom Made,
    Furniture - Sales,
    Upholstering,
    Furniture Refinishing and Repair

    FAQ

    The Sofa Company - Pasadena is currently rated 1 overall out of 5.

    Sunday: 10:00 AM - 8:00 PM

    Monday: 10:00 AM - 8:00 PM

    Tuesday: 10:00 AM - 8:00 PM

    Wednesday: 10:00 AM - 8:00 PM

    Thursday: 10:00 AM - 8:00 PM

    Friday: 10:00 AM - 8:00 PM

    Saturday: 10:00 AM - 8:00 PM

    The Sofa Company - Pasadena accepts the following forms of payment: American Express,Check,Discover,MasterCard
    No, The Sofa Company - Pasadena does not offer free project estimates.
    No, The Sofa Company - Pasadena does not offer eco-friendly accreditations.
    No, The Sofa Company - Pasadena does not offer a senior discount.
    No, The Sofa Company - Pasadena does not offer emergency services.
    Yes, The Sofa Company - Pasadena offers warranties.
    The Sofa Company - Pasadena offers the following services: Custom Upholstery, Custom Sofa, Sectionals, Sofa Beds, Accent Chairs, Custom Leather, Other Furniture Vendors in all stores, Reupholstery Services

    Contact information

    100 W. Green St., Pasadena, CA 91105

    www.thesofaco.com

    Service hours

    Sunday:
    10:00 AM - 8:00 PM
    Monday:
    10:00 AM - 8:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 8:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 8:00 PM