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SOS Leak Detection and Concrete Repair

Pool and Spa Service, Plaster, Decks and Porches,


Services we offer

Repairing of pool, leakage, solar panel, heaters, pumps, filter, pool lights, gas lines & braker updates.


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

2.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
0%
1
67%


Rating CategoryRating out of 5
quality
3.3
value
4.0
professionalism
2.3
responsiveness
2.3
punctuality
2.3
Showing 1-3 of 3 reviews

Janice L.
10/2016
5.0
pool cleaners
  + -1 more
Joe gave me a competitive quote and did the work promptly. He returned twice to make sure everything was working well . He also gave me info on how to maintain my pool and what problems to look for.
Description of Work: Installed a new return pump for my pool and sealed pipes that were leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Sue M.
08/2011
1.0
pool cleaners
  + -1 more
The problem with Joe Z is he starts the work for you and leaves for another project midway and doesn't come back to finish yours until you threaten to take legal action against him. Joe estimated 4 days to finish. They showed up 2 days later than the original date. They made very good progress the first two days digging up everything then he told us he had to address another client's need. He said he is rebuilding a pool for that client and he left her hanging for 2 days in order to work on our pool and he had to go back to keep her happy. He promised to come back later next day. He did not show up as promised and not next day either. He did not returning my numerous phone calls. I finally threaten to sue and they came back the next day and finished the rest of the work in 2 days. Even though we are pleased the spa was fixed but the experience and stress throughout the whole process was not a pleasant one. Also, 1 months later, the water level in the spa was down again. I called Joe and he said he will come by next day to check. He did not come, of course, and not returning my phone calls either. I had to get somebody else to fix it. The by-pass valve he installed was bad which should have been under warranty work. I will definitely not hire him to do any work in the future. You always heard about those horrible contractors that start your project and leave you hanging out there to dry, Joe is the one that proved that there is really such contractors.
Description of Work: We have an in-ground pool and a spa. The spa had a leak near the bottom. We got many quotes and Joe's proposal and price were the best. The work involves re-piping the spa with four new jets and a new water intake, removing the old flex pipes and lay new pvc pipes connecting spa to the equipments, replacing the spaghetti plumbing connecting the pumps, filters and heater with new pipes, intalling a new heater. Original quote was $6000 but after the underground pipes were exposed, we found more problems done by the previous repair guy (a separate report on that pool service guy Brian Lee will be submitted later). So addtomal cost of $2000 was added to replace the flex pipe with the sturdy 2" pvc pipe.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$8,200

FLINT H.
07/2011
1.0
concrete repair, decks, plastering, pool cleaners
  + 2 more
They ended up removing the plastering in the pool. They were really slow. I found out that they were not a real pool company. They removed some concrete on the pool deck that was peeling. It took them a lot of time. They did not know how to do the work, and I ended up showing them how to do it, and it finally got done. I didn’t burn much money. They are only licensed to do concrete work. I tried to salvage the job, but even on interviewing the plaster person I found out that he wasn't qualified. It just did not go the way it should have gone. My experience was an unfortunate one. On their card they said that they did plastering of pools. They misrepresented their services. Their pricing was in line with the estimates that I got from other pool people. I had thought they were honest, but they weren’t. They were also very unprofessional.
Description of Work: I used SOS Leak Detection and Concrete Repair to redo my pool. They also repaired my pool deck and did some concrete work.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    140 Pepper St, Pasadena, CA 91103

    www.poolleakssos.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Plaster,
    Decks and Porches,
    Concrete Pouring and Repair,
    Solar Panels,
    Natural Gas Lines,
    Water Heaters

    FAQ

    SOS Leak Detection and Concrete Repair is currently rated 2.3 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    SOS Leak Detection and Concrete Repair accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, SOS Leak Detection and Concrete Repair does not offer free project estimates.
    No, SOS Leak Detection and Concrete Repair does not offer eco-friendly accreditations.
    No, SOS Leak Detection and Concrete Repair does not offer a senior discount.
    No, SOS Leak Detection and Concrete Repair does not offer emergency services.
    No, SOS Leak Detection and Concrete Repair does not offer warranties.
    SOS Leak Detection and Concrete Repair offers the following services: Repairing of pool, leakage, solar panel, heaters, pumps, filter, pool lights, gas lines & braker updates.

    Contact information

    140 Pepper St, Pasadena, CA 91103

    www.poolleakssos.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM