Run on Sun

Everything was excellent. This is a small and very professional group of people (check their website for more information). From start to finish, we dealt with the people who were actually doing the work (no salesmen!). There was no hype, no hard-sell pitches, and no mistakes. They gave clear explanations before we signed the contract, which was short, easy to understand, and had no fine print or weird terms. The price was competitive with another company's estimate (and much lower than a third estimate we got). Installation was timely and well done, they worked around our scheduling issues, and they kept us informed all through the process. We highly recommend Run on Sun.

Perfect. Run On Sun demonstrated the highest level of technical expertise, workmanship and support. I spoke with several companies and received detailed quotes from three. Run On Sun performed a comprehensive survey of our home and proposed a system that was best for us and not for them. They did not over promise and were the most conservative in our savings forecast. The system has been working flawlessly for over 2 years. Actual performance and savings have exceeded Run On Sun projections. Jim the owner is super honest, stands behind his work and is a real solar expert.

Jim Jenal and the team at Run on Sun did an outstanding job with our solar installation. They guided us through every step of the process with utmost professionalism and responsiveness. The quality of the work was superb. The best contractor I've worked with. Highest recommendation.

Everything was good, no surprises. Run On Sun knows what they're doing, answered all our questions, made useful suggestions, and handled everything with the utmost professionalism. Highly recommended.

No surprises, they explained everything in advance, guided us in hiring other trades and dealing with our utility and LA County. Have been unstinting and responsive in answering questions since the system went operational.

This company provides excellent service. We are so glad we didn't go with anyone else. The quality of the work was impeccable. Additionally they were able to maintain the architectural integrity of my house. Our system is working perfectly and we love watching the kwh hours we create. With regard to the team: Jim is reliable and trustworthy. Each member of his team took pride in their work. They were conscientious and looked out for my pets as they were in and out of the attic often. I can't say enough! You won't be disappointed.

From the initial phone contact the owner, Jim, asked questions that 5 other providers had not. Everyone from Solar City to Peterson Dean wanted to know my historical energy usage and not much more before recommending a system and quoting a price. Jim took the time to discuss how I was using my energy. He made recommendations to change my pool pump, look at my HVAC system, change lighting wherever possible; we even discussed my energy sucking plasma TV. He recommended I implement some changes and call back in a few months to see if I really need as large a system as other providers were trying to sell me. Also, he was the only representative to date that could answer all of my technical and other operational questions; others said they would need an engineer to get back to me. Another factor in my decision was the contract. I've actually been to the point of signing with a couple of providers but after reviewing the contract, I could not agree to the terms. Jim's contract was much more fair and balanced. In the end I was able to meet my new energy needs with a smaller system at a much lower cost. Jim's crew showed up on time, were very detailed, neat and clean. If you are a type A detailed person like me, I highly recommend Run on Sun.

I called Jim and told him of our sad experience with another provider (Noah Golden) who didn't have a valid Contractors license and didn't even pull a permit before starting. Jim didn't run for the hills. He came over, looked it over and brought his installer over to look it over and they said that they could work with it. No complaints or glitches. It went beautifully and we were up and running by Earth Day. Love these guys. You're crazy if you don't call them first.

They did a great job.

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I was completely satisfied with the work by Run on Sun and it's owner Jim Jenal. I have a technical background and I did a great deal of research about solar before getting quotes from various companies. I found Run on Sun to be the most knowledgable and honest about the technology, its advantages and its limitations. Jim of Run on Sun patiently answered my many questions and was the only vendor I spoke with that was able to provide complete and accurate answers. Run on Sun was also the only company where the owner, and someone who really knows the technology, was involved in every aspect of the project, from initial meeting through installation and then, follow-up support. The other larger companies I received quotes from referred me to an in-house support person for technical questions. Run on Sun was the only company that provided me with accurate information about the various solar technologies and was not locked in to a single vendor product line. Run on Sun's small size compared to bigger companies was a big advantage. Run on Sun did an on-site roof survey prior to making a proposal and their answers were always detailed. For example, while the equipment they installed is warranted for 25 years, the system financial payback estimate was for only 20 years - As Jim explained, the SCE Net Metering rate that allows me to sell my excess power back to SCE is only good for 20 years. Jim was also very upfront in how age effects solar panels. Run on Sun provided the most conservative estimates of return on investment and power output. They advised me that both will likely be higher, but that I should base my decision on the more conservative numbers, and to take into account the effects of panel aging. My system has now been in operation for almost a year - 11 months - and it has exceeded my expectations. In the 11 full months since my system went into operation, my total SCE bill was $82.25 for the eleven months, or an average of $7.47 a month, as compared with my bills for the same 11 months during 2013 and 2014 of $ 3,550 or $322.75 a month. My actual savings were 14% more than the Run on Sun forecast. Even with declining output over the 20 years of projected operation, my total savings will still exceed the Run on Sun estimate and the basis for my investment decision. I have not had a single service issue. The system includes constant monitoring of each of the 30 panels and micro inverters, and once, when my network was down for a couple days, Jim called to make sure everything was ok. I really could not be more pleased with Run on Sun. They really know what they are doing, they are honest to a fault, and they did exactly what they said they would do. As long as Jim Jenel is in charge, I can recommend them without reservation.

Of three companies we considered, we were definitely most impressed by Run on Sun. Their presentation was clear and they were unusually careful to be sure that we understand the ins and outs of solar power. The work was done with dispatch and care; they furnished us with every possible technical specification; they have remained in touch with us since the installation, and their predictions of our net economic benefits have been accurate. The entire crew was a pleasure to work with. Their blog is, by the way, terrific. They clearly understand solar power and its political, economic, environmental, and aesthetic implications. They obviously care about their customers, and about the benefits solar power offers. I have recommended them to everyone who asks about our system.

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