Nick's Plumbing

Great! He was fantastic. He is very prompt and he came back out to fix again without charge since the first attempt didn't work.

unknown

Very professional, only issue is Nick doesn't work on weekends.

Nick was friendly and knowledgable. Since I had to rush to work, I asked if he could send me quotes later, which he seemed to be fine in doing. However, after a few days, I did not hear from him, so I left him a voicemail. I was looking forward to establishing a long term relationship with a local plumber, and as well as getting the quotes from him, I was hoping to get an immediate repair done. His voicemail greeting says and quot;Your call is important to meand quot; but I guess for some reason, mine was not, because I did not hear from him. Another voicemail left the following day has also had no reply, and two weeks has since passed. I don't get it. Because I wanted him to have the opportunity to do the repair, I waited for his call that never came. Now I have missed my chance to have the repair done for several weeks. I will not make the same mistake again.

He's very efficient and reliable.

Moments before we were heading to the hospital to have our baby, our washing machine started dumping out water and a foul smell came up through our kitchen sink. What timing! A placed a call to Nick at 9pm and left him a message pleading for him to send someone out first thing in the morning, not wanting our in-laws stuck with the problem. Nick sent someone out first thing in the morning and came back himself to finish the job later that day. He was courteous and competent. Perhaps what I appreciate most about Nick is that it wasn't until now, when I was asked to fill in how much he charged did I realize we hadn't even paid him! With all of the activity of a new baby and him not pressuring us, I just forgot! I called him to ask how much the fee was and apologize for being so late, but he was more interested in congratulating me on our new arrival. Who gives this kind of service anymore?

Nick's Plumbing was able to get us a great discount because our system was still under warranty. He went out and found the new system that we needed and was able to save us a lot of money. He only charged us for the house call which was great.