MASSIE ROOFING CO

Spent ~1 hour at my house discussing options for a new roof Went to my attic, walked around perimeter, measured house and roof Never followed up, would not return my phone calls Waste of time In retrospect I think the job was too complex (pitch, materials) My guess is this company might be ok for simple or small jobs, if you can get them to call you back Totally unreliable

I asked Massie to provide an estimate for our house. Eric came out promptly and provided the written estimate the next day. I have hired Massie some time ago to do a small reroof about 10 years ago and they were excellent. Eric is very thorough and professional, and informed me of the various options available which is great to us novices. Unfortunately I did not select Massie for our complete reroofing mainly due to costs. If we had a lot of money I would not hesitate to hire Massie but a few thousand makes a difference in our budget.

January 2010 - First contact with Massie Roofing: I forget his name, but the man who showed up refused, absolutely refused, to look at the roof. He said if I didn't notice a leak, it was okay. Since there hadn't been any rain since the questionable repairs were done, that was pretty silly. I offered to show him the inspection report as a reference. Nope. Wasn't interested. He did go on, at considerable length, about how he was the best roofer in the area, about how expensive he was, charged more than anyone else, but that was because his people were the most professional, had the most experience, etc. He went on, and on..... but wouldn't look at my roof. January 2011 - Second contact with Massie Roofing: Water came in through the roof in the last rain. I called Massie Roofing. First, the woman who answered the phone was more interested in who had worked on the roof and what they had done, than she was in my current problem. She didn't even want to schedule a visit until I had given her answers. I told her I knew there were still problems, but didn't want to/couldn't afford to replace the entire roof prior to the sale. She told me that full replacement was probably my only option, even though no one from Massie had looked at it. I finally got an appointment for someone to come by early the next week (today at 1 PM). I just got a phone call from her, telling me that 'Gary' said he had been to this house before and I didn't have any problems! How would he know. He's the one who refused to look, and that was a year ago. I guess he doesn't think water dripping into the den when it rains is a big enough problem for someone of his professional stature. A neighbor just told me that a truck marked 'Massie Roofing' drove back and forth in front of the house around 9 AM this morning. Very strange.

very well, did the job, managed the cost and provided a warranty

I thought that for the money I paid they could have done better, but I still think they did a good job. They didn't clean up very well at first, so I had to call them to have them come back and clean up all their cigarette butts. There are other houses on my block with the same style roof as mine, but my roof looks like it was installed cheaply.

Wasted my time by scheduling a date, then canceling later that day.

THIS COMPANY SENT A PERSON TO GIVE ME AN ESTIMATE FOR REPLACING THE ENTIRE ROOF. IT WAS TOO HIGH, BUT I AGREED TO FIXING THE AREAS OF MY ROOF THAT NEEDED SOME PATCH WORK OR REPLACEMENTS. THEY ALSO SPRAYED THE ENTIRE ROOF WITH A SPECIAL CHEMICAL TO PRESERVE THE LIFE OF THE EXISTING SHINGLE.

MASSIE'S WAS VERY PROFESSIONAL WITH THEIR JOB. THEY WERE VERY PUNCTUAL, GIVING ME THE RIGHT JOB IN A CERTAIN AMOUNT OF TIME. THEY DID A GOOD JOB.