Hicks Plumbing Technologies Co.

Mr. Hicks was prompt and punctual in arriving on the day we agreed upon. He spent a couple of hours assessing my front and back yard irrigation systems. When he finished, he told me what the issues were. We agreed that he would draw up a diagram, then return to do the work that was necessary (we did not set a future date, but agreed that he would contact me). That part of his service was excellent and I appreciated his attention to detail. Unfortunately, he has not been back in touch with me to set a date to return and perform the work we agreed needed to be done. I realize that my job is probably a small one, but that doesn't make it less important to me. I am disappointed in Mr. Hicks' follow up and follow through, because I think he knows his business and is knowledgeable about irrigation systems, and I have had difficulty even finding someone who would come to my house and perform the audit that he did.

Replaced the broken pipe.

The rain bird sprinkler had problems from dirt getting into the system. Hick Plumbing came back two times to make sure the whole irrigation system worked well. They did an excellent job and I would use them again.

Darrow is the third plumber we had to the house to deal with this problem. He first ruled out various problems he thought might be causing the stoppage, but it was none of these. Then he went into the attic and located the shower pipes and said that the elbows which connect the pipes in the attic with the shower were galvanized and the rest of the pipes were copper. When we remodeled the bathroom in 1994 this is what that contractor did. The galvanized elbow had rusted and was not only blocked, but had rusted right through the pipe and was beginning to leak. He replaced the elbow joints on both the hot and cold water pipes as they were both done this way. This process took him all day (see below) and now we have hot and COLD water in our shower. The difficulty with this procedure is that our attic is very difficult to negotiate in. One cannot stand up in it and the area where the shower pipes extend into the attic is very narrow where the roof joins the wall, and was blocked by a beam. He could not get a saw in there. So Darrow had to take out a facing board above the kitchen cupboards and work from that direction to get the leverage he needed, as well as return to the attic several times to carry out this procedure. After he replaced the facing board our painter (who was also working at the house) did some minor caulking and it looks fine now. The first plumber honestly said he did not do that kind of work, but we could try to flush it out. The second plumber lied about the pipes saying they were all galvanized and he would have to replace them. He also said the area was too narrow to work in so he would have to cut through the bathroom wall and would not repair it. How did he expect to get around several joists? He also wanted to charge us to replace the faucet, which works fine. Darrow really knows what he is doing and we very highly recommend him.

It has been really good pricing and good quality service. I chose to use them because of their reviews on Yelp. I found them on Yelp. What stood out was the professional and courteous nature of the person and just the fact that they are a local small business. I would tell a friend to expect that it is a sole operation so it can be a little bit busy. Scheduling can be somewhat challenging, but definitely, someone would follow-up and it is worth the wait. They are very knowledgeable.

Mr. Hicks always arrives on time. His work is neat and thorough. He is always very professional.

Mr. Hicks was very professional. He removed the existing faucet and replaced it with a new faucet purchased by the customer at a local retailer. He arrived at the scheduled time and made quick work of the project. The price was reasonable and the installation was very good quality.

Darrow arrived on time and worked efficiently through the bathrooms and kitchen, inspecting the drains, water heater, and washer appliance to provide a detail report on the potential problems to fix. He has a very honest approach in fixing the problems - offering money saving alternatives whenever possible. He also provided an accurate cost of his services upfront. I valued his input as he was able to explain his solutions in layman terms while displaying his expertise on the trade. He is up to date on the pros and cons with the newer technologies and I would trust him to do my plumbing remodeling in the near future.

Mr. Darrow Hicks was on time, polite, professional, and knowledgable. He was willing to do work that other plumbers would not bother with and he took the job as seriously as he would have a larger more expensive bid. We contacted several plumbers and many didn't even bother to call back. Mr. Hicks contacted us right away and was in good communication throughout. His prices were fair and I felt he was honest and truly interested in doing a superior job. He did come in a little bit over estimate but that was due to some problems leveling our appliances which he did with great care and patience. In fact, it would have driven me crazy taking all the time he did to make sure the appliances were installed properly and he did it all with a friendly attitude-even after a rather unfortunate experience with some of the neighbors giving him a hassle about parking his truck. He let us know what needed fixing but didn't and quot;search out problemsand quot; just to make a quick buck. The time and effort he put in has made us confident that he deserves nothing but an and quot;Aand quot; rating. We have zero complaints with Hicks Plumbing. We would certainly hire him again in the future for any other plumbing needs.

I learned of Hicks Plumbing through Jay at North Plumbing. Darrow is extremely professional. My 1929 Tudor had a mix of plumbing. Instead of installing copper, I went with PEX. Darrow and his crew were on time everyday. I thought it would take days and days to re-do the plumbing. They finished the plumbing in two days! The came at 8AM and left at 6 ish. He did a very clean job. Pipes look nice. No random stray pipes. The plumbers cleaned up each and everyday. Darrow was very conscientious of the holes he put in my walls to install the new pipe. My old house has new pipes and I can't thank Hicks plumbing enough for the work they did. I would definitely use him in the future. If anyone needs new pipes, Hicks Plumbing is the place.