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GLENNS HEATING AND AIR CONDITIONING INC

3.4(
5
)

Heating and Air Conditioning

Reviews

3.45 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
20%
4
40%
3
20%
2
0%
1
20%
Rating CategoryRating out of 5
quality
4.0
value
4.4
professionalism
3.6
responsiveness
2.6
punctuality
4.0
Write a review
Showing 1-5 of 5 reviews
Grace H.
12/2007
3.0
heating & air conditioning/hvac
  + -1 more
Heater broke a week before the holidays due to a faulty circuit board. Technician promised to come back in 2 days to replace; however, after 3 phone calls, they said that the part was ordered but wouldn't be delivered until after New Years (a little more than 2 weeks from the initial visit). We had to resort to space heaters, our fireplace, and our dog to keep warm during the holidays.
Description of Work: Diagnosed heater blowing air, had to replace faulty circuit board on the heater.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
1.0
punctuality
5.0
$55
KELVIN F.
10/2006
4.0
heating & air conditioning/hvac
  + -1 more
The salesman was knowledgeable and gave the best price of all the quotes. The system was installed in one day (on a Saturday) by a crew of 5. The work was well done and the system works well.
Description of Work: Removed crawl space mounted gravity heater, added subfloor and patched the wall. Installed a complete heating and air conditioning system in the house. The furnace was installed in the attic and an A/C unit outside. Ran ducting through the attic into all of the rooms and bathrooms in the house.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$7,500
KATE E.
04/2006
5.0
heating & air conditioning/hvac
  + -1 more
All the work was done on time, very efficiently and excellent quality. All personal were courteous and considerate of the distribution to our household. They finished sooner than estimated and cleaned up great. Follow up on the work has been carried out to make sure we were satisfied and all our questions answered.
Description of Work: Removed old floor furnace and installed new heating and A/C system throughout our home, placing vents in every room.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
02/2006
4.0
heating & air conditioning/hvac
  + -1 more
OVERALL EXPERIENCE WAS FINE. CONTACT WAS COURTEOUS. A PRICING ISSUE WAS RESOLVED IN A PROFESSIONAL WAY.
Description of Work: REMOVED OLD FURNACE AND INSTALLED NEW FURNACE.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$1,750
GENE D.
10/2005
1.0
heating & air conditioning/hvac
  + -1 more
WORK WAS GOING STARTING OUT. THEY MADE US SIGN THE CONTRACT BEFORE THEY STARTED STATING THAT IS WAS NEEDED TO "GET THE DEAL DONE". TWO YEARS LATER THEY HAVE NOT FINSHED THE WORK NOR, HAVE THEY CALLED FOR THE FINAL INSPECTION. CALLS TO MARK DO NOT GET RETURNED. AND WHEN SOMEONE IS IN ROUTE TO OUR HOME HE SENDS THEM ELSEWHERE. I WOULD LIKE TO TAKE HIM TO SMALL CLAIMS.
Description of Work: COMPLETE HEATING AND AIR.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$6,000
Response from GLENNS HEATING AND AIR CONDITIONING INC
OUR COMPANY AS PER SIGNED ON THE CONTRACT FEBRUARY 22, 2004 THAT A HEATING AND AIR CONDITIONING WILL BE INSTALLED AT THE PROPERTY ADDRESS 12541 DOUWNEY AVENUE DOWNEY, CA 90242. INSTALLATION STARED FEBRUARY 24 AND FINISHED FEBRUAR 25. MR DUBOIS CALLED THE OFFICE AND STATED THAT THERE IS A LOUD NOISE COMING OUT OF THE UNIT. TECHNICIAN WENT OUT TO THE HOME AND NOTED THAT THERE IS NOTHING WRONG WITH THE UNIT BUT INSTEAD FOUND UNIT IS COMPLETELY CLOGGED DUE TO MISSING FILTER. HOMEOWNER AS WE BELIEVE AT THE TIME OF DOING A ROOM ADDITION AND THAT THEYHAVE NOT PERFORMED ANY MAINTENANCE THAT MADE UNIT TO BE COVERED COMPLETELY OF DUST THAT CAUSED THE MOTOR TO GO OUT OF BALANCE WHICH ACTUALLY IS THE ONE THATIS MAKING THE NOISE. THIS IS SOMETHING THAT THE HOMEOWNER HAD CAUSED THAT SHOULDN’T BE COVERED ON THE CONTRACT BUT INSTEAD OUR COMPANY GAVE THE HOMEOWNER A FREE MAINTENANCE WHICH WAS PERFORMED APRIL 2005. THREE MONTHS AFTER, HOMEOWNER CALLED THE FINANCE COMPANY AND STATED THAT WE HAVE NOT RESOLVED HIS ISSUES REGARDING THE UNIT INSTALLED. WE HAD SENT SENIOR FOREMAN AND HOMEOWNER SAID THAT THERE IS A RUSTED OUT GRILLE AND THAT THERE ARE ROOMS THAT ARE NOT COOLING. OUR REPRESENATIVE NOTED THAT THE RUSTED GRILLE IS ACTUALLY CONDENSATION BUILD-UP DUE TO HOMEOWNER USED THE BATHROOM WITHOUT ANY EXHAUST FAN WHILE UNIT IS RUNNING. AGAIN, THIS SHOULDN'T BE TO OUR COMPANY'S COST BUT STILL TO RESOLVE THE MATTER, WE HAD GIVEN AND CHANGED THE GRILLE FREE OF CH

    Contact information

    119 E LA PORTE STE A, Pasadena, CA 91106

    www.yorkupg.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

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    Service Categories

    Heating and Air Conditioning

    FAQ

    GLENNS HEATING AND AIR CONDITIONING INC is currently rated 3.4 overall out of 5.
    No, GLENNS HEATING AND AIR CONDITIONING INC does not offer free project estimates.
    No, GLENNS HEATING AND AIR CONDITIONING INC does not offer eco-friendly accreditations.
    No, GLENNS HEATING AND AIR CONDITIONING INC does not offer a senior discount.
    No, GLENNS HEATING AND AIR CONDITIONING INC does not offer emergency services.
    No, GLENNS HEATING AND AIR CONDITIONING INC does not offer warranties.

    Contact information

    119 E LA PORTE STE A, Pasadena, CA 91106

    www.yorkupg.com