Main Line Sewer and Drain Cleaning, Service and Repair, Water Heater Service and Repair, including Tankless. We specialize in Rooter Service/ Plumbing hydro Jetting and Liner or Trenchless. We also offer Camera Inspection, Toilet Repair & Replacement, and Leak Detection. Our Plumbers also specialize in interior or exterior repipe. Garbage Disposal Repair. We are open 24 hours, offering emergency Plumbing in Los Angeles, San Fernando Valley, Santa Clarita, San Gabriel Valley and surrounding area. Free Flo Rooter & Plumbing is a family owned business started by two brothers with a common goal of providing their customers with fast, quality service at an affordable price. With one brother Having experience in the plumbing business since 2001 and the other having a lifetime of experience in customer service, these brothers have put together their skills to create a customer-focused plumbing company.
Business highlights
14 years of trusted experience
Emergency Services Offered
Services we offer
- Checkout our great Reviews on Yelp Also - Quotes over the Phone - 24 Hour Emergency Service - Full Service Plumbing & Rooter - Toilet Repair - Water Heater Repair - Gas Line Install - Fixture Install - Garbage Disposal - Drain & Sewer Cleaning - Hydro Jetting - Video Inspection - Sewer & Pipe Locating - Lateral Lining - Root & Sludge Removal - Trenchless Sewer Replacement - Main Sewer Line - Clogg - Restoration & MORE!
Draft review: My drainage was all backed up so I called Free flow rooter on Yelp. Josh arrived as time promised and his crew started running a rooter on the whole house cleanout pipe. After a few attempts , finally Josh and his crew were able to run through the blockage and ran a camera in the drain and discovered due to some cracks , tree roots were growing inside the sewer line. So I hired his company on a spot repair. They dug a hole 6-7 feet deep and replaced the cracked clay pipe. They worked fast and efficient. Within a few hours , they finished the job. Josh and his crew seem quite knowledgeable and reliable throughout the work. I’d certainly be confident to recommend him to anyone.
Description of Work: Replaced sewer line/ spot repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jessica B.
05/2019
5.0
plumbing, drain cleaning
+ 0 more
My drain was clogged and I started shopping around looking for estimates. I was very pleased with this company and will use them again. Free Flo Rooter has great customer service and they were able to fix my drain issue. The process was simple and the staff is very professional. I would definitely recommend this company for any plumbing issues.
Description of Work: Drain was clogged
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Becca B.
03/2018
5.0
water heater repair
+ -1 more
Great! First I talked to Ben and got an estimate from him - he's friendly, knowledgeable and easy to talk to. Then Josh came out and did the work right as scheduled, removing our old water heater and installing a new one. The price was great and everyone was professional and obviously great at their job. Unlike the other estimate I got, there was no price creep - the estimate is what I paid
Description of Work: Water heater replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
CYNTHIA W.
02/2018
4.0
plumbing, drain cleaning
+ 0 more
The person I had expected Ruben(?) was delayed by his prior job, so Josh was sent. He quickly rootered the shower drain, clearing it. At about this point Ruben, the more experienced person, arrived. He was unable to replace a part in the kitchen faucet because the handle was corroded. Ruben said I should order a new handle in addition to the part I had already ordered. I was happy that the drain was clear and for the advise regarding the faucet, but felt $140. for the 10 min. rootering of the shower drain was high.
Description of Work: Needed shower drain cleared. The person I had expected Ruben (?) had go
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$140
James N.
11/2017
5.0
plumbing
+ -1 more
After having a different company out the day before, who despite using a hydro-jet were unable to clear the blockage, I called Free Flo. They were very responsive, told me they know of the other company and the problem was their hydro-jet was low powered. Free Flo showed when promised, cleared the drain with their much more powerful hydro-jet in about 2 minutes (not including setup time), were very professional, and charged a very reasonable fee. Will definitely use them again. Highly recommended!
Description of Work: Clear sewer stoppage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alma O.
11/2017
5.0
gas leak repair
+ -1 more
Ben came to fix my drying machine which was leaking some sort of gas. He explained everything he was doing as he changed the tubing and connections and answered all our questions. We even had to call a month later when we started having problems with the drying machine again. He came out to the house the same day we called. He was professional and did an excellent job! Twice!
Description of Work: Fix my drying machine which was leaking gas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
jackie Y.
11/2017
5.0
plumbing, water heater repair
+ 0 more
Ben from the Pasadena location showed up promptly and checked out both our tankless water heater as well as our kitchen sink/pipes. He worked quickly and was honest and reasonable with fees. Within 20 minutes, our hot water was working again and our kitchen sink water pressure was back to normal! I would absolutely call him again for my pluming and rooter needs! Thanks Ben!! His number is as follows: (818) 854-4422
Description of Work: Our tankless water heater switched off for no reason.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Margaret V.
10/2017
5.0
plumbing
+ -1 more
They did a repair for a fraction of the price compared to other estimates did a excellent job very friendly will recommend them to everyone!
Description of Work: I had problems with my main drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Arsineh S.
10/2017
5.0
plumbing, drain cleaning
+ 0 more
They showed up on time, gave me a fair price, came out on a Friday on the same day I called, because I had dinner guests that night. Finished the work before guests came over with the bathroom being left clean and ready to go. Price was really fair. Couldn't have asked for anything more.
Description of Work: My shower and sink were both backing up. My drains were clogged.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
William M.
10/2017
1.0
plumbing
+ -1 more
Terrible. We were under the gun to get the house ready for sale. The contractor knew about that. Anyway, it was supposed to be fixed one way and then another and then another more expensive repair was required costing over $3000 total. For me the killer was that there had been a grating over one of the drains before the job which was not in place by the end of the job. I called them two times to remind them to put a grating on that and they never did. When I sold my home, there was another ding by the building inspector for the lack of a cover for that drain. They were also sloppy in the concrete work they did, slopping some concrete on the solid wood siding of the house. Your mileage may vary but I would never go near these guys again.
Description of Work: I had a plugged up drain draining a patio area in front of my house.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Free Flo Rooter
Mr. [Member Name Removed], It's always great to hear feedback from customers, and if there is ever any concerns we always love to hear from our customers so that we can do what we can to make them happy. I especially appreciate the time you took to go on multiple sites and choose to publicly vent your frustrations. We took some time to investigate your concerns, as I told you I would in our private messages, so that we could come back with full knowledge of what really occurred and provide some insight for our readers. First, congratulations on the sale of your home! What an exciting time. Though it [Member Name Removed] have seemed unusual to you that throughout the process of repairing your pipes that, "it was supposed to be fixed one way and then another way..." plumbing repairs often are a step by step process. What this means is that while we do our best to give you the most realistic idea of what needs to be done, at times, some problems become more evident as the work begins. Similar to when a surgeon takes a patient into the operating room and there are more problems that become apparent after the patient has been opened up, needing more work to fix the problem. We prefer not to "band aid" our customers problems. Just like many patients prefer not to have a band aid fix for their illnesses. You can say that plumbers are like surgeons operating on homes. Sometimes problems are bigger than they initially seemed to be on the surface. Every time something needed to be done, it was disclosed to you and approved by you. Your son was present for most of the time we were working, and had approved all of the work upon completion. Grating: As far as the grating is concerned: All of our vans are stocked with caps. When our technicians completed the work, it was capped, and (again) approved by your son. We received a call asking if we had covered the drain and we said yes. You then called your gardener and had him check. I'm not sure what happened after that, but we received a call saying that there was indeed no cap. No problem.. we had our technicians come back and put a cap for you. So, it's quite surprising to me that your inspector "dinged" you for no cover, because it was covered... twice. Perhaps you should review him, as this strategy seems to be very effective for you. Concrete patch: It was disclosed, both verbally, and, on your invoice, that the concrete patch will be a basic patch. This is what the term "patch" means. It will not exactly match your old concrete. Pricing: You told us that you had received 3-4 other estimates from other companies and that we had beat all of those other prices. We are quite proud of that :) We also re-negotiated the price with you multiple times to try to make it as affordable to you as we could. Customer service is of top priority for us. We have built a great reputation with our customers with that idea in mind. One that we are very proud of. I hope that this clears up some of your concerns. Normally I would end with saying that we look forward to working with you again, but I think we can both agree that we will not be working with each other again. We wish you the best of luck, and please, continue to spread joy in the world! Thank you sir, Free Flo Rooter Management
Garin Y.
02/2017
5.0
plumbing, sewer cleaning, drain cleaning
+ 1 more
Great service! Friendly, professional, clean and pet friendly.
Description of Work: I had water come up from my bathtub. The main pipes were clogged with roots. The crew came out when they said they did and took care of everything. They even hydrojetted to make sure the line was completely clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
P M.
10/2015
5.0
plumbing, sewer cleaning, drain cleaning
+ 1 more
Excellent customer service from Ben and Ruben who have knowledge of their business and provide the customer clear rationale for each aspect of job. They have powerful equipment that gets the job done quickly and they showed before and after images via camera monitor.
Description of Work: Cleared residential sewer line at my Burbank home; used top of the line hydrojet equipment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Lena W.
10/2014
5.0
gutter repair, plumbing
+ 0 more
they were fast and efficient. my leak is gone and the price was reasoanable and i highly recommend them.
Description of Work: i had a very bad leak in my tub, my faucet was old and they came right away and fixed it in less than an hour.
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Service Categories
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Natural Gas Lines,
Drain Pipe Installation,
Gutters,
Gutter Cleaning
FAQ
Free Flo Rooter is currently rated 4.6 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Free Flo Rooter accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa